3.6
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 36,000 miles
About These NHTSA Complaints:
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Dealer recommended lug nuts to be replaced. Called dealer to ask why lugs need to be replaced. Service advisor said lugs swell due to inferior materials. This vehicle only has 50,000 miles. This is not expensive to replace, makes you wonder if they cheap out on lug nuts what else is made cheap.
- Angola , IN, USA
The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was at an independent mechanic for tire rotation, the mechanic informed her that the lug nuts were swollen and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was unknown.
- Columbus, OH, USA
The contact owns a 2018 Ford Escape. The contact stated while his wife was at a stand still at a gas station, the tire pressure warning light illuminated. The driver continued to drive to her work area. The driver parked the vehicle and when exiting she heard a loud noise and saw the rear driver's side tire had a piece of metal inserted. The driver called aaa and they were unable to change the tire due to the lug nuts. The contact stated aaa had to call a third party to assist with changing the tire. The vehicle was taken to local dealer mullinax Ford of central Florida located at 1551 E semoran blvd, apopka, fl 32703, (407) 890-0557, where it was diagnosed with needing lug nuts to be replaced. The vehicle had not been repaired as of yet. The manufacturer had not been informed of failure. The failure mileage was 49,002.
- Apopka, FL, USA
- Columbus, MT, USA