pretty bad
Typical Repair Cost:
Average Mileage:
107,921 miles
Total Complaints:
378 complaints

Most common solutions:

  1. ford needs to recall their faulty transmission (118 reports)
  2. not sure (118 reports)
  3. complete rebuild (78 reports)
  4. new tranmission (46 reports)
  5. new solenoid, pistol in tranny broken (11 reports)
  6. new solenoid (4 reports)
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« Read the previous 20 complaints

problem #298

May 072011

Explorer XLS 4.3L

  • Automatic transmission
  • 100,000 miles

car dont shift to 3rd n 4th gear.car is useless,repair is costing me $1900.00

- , Mayaguez, PR, Puerto Rico

problem #297

Oct 192011

Explorer 4.6L

  • Automatic transmission
  • 145,695 miles

I cant believe so many people have had this same issue and Ford fails to act to make it right. This country is in complete turmoil because American products aren't selling. This is the reason why, we make inferior products and when there is a problem like a little child we hide and pretend nothing is wrong. I will never by American again for the simple fact that a huge company like Ford fails to own up to their mistakes.

- , Norfolk, VA, USA

problem #296

Sep 112011

Explorer XLT 4.0L V6

  • Automatic transmission
  • 120,000 miles

Out of the blue, like most people report, the O/D light starts to blink. Then the service engine soon light comes on. Had it scanned at a local tranny shop, and I was told $2100 to fix it. What can you do? Join the coupon of the month club and just buy a new car? So, you're stuck. Will try to call ford and see what happens, but like other problems, they don't stand by you. When I bought the car, part of the rear defroster didn't work, and I was told that I must have scraped the inside of the window and if I wanted it fixed, then to put it through my insurance under glass coverage. Then, like everyone else's car, the rear panel cracked. No luck there either. Then the front seat motor went, a $900 fix. The airbag light is flashing, but I'm leaving that alone. Hopefully I won't go through the windshield. Now at 120, 000 miles, there goes the tranny. Guess I did good, since most seem to fail at 80,000. As an aside, I had 3 Tauruses (1996 and 1997) and all had failed trannies.

- , Huntington Station, NY, USA

problem #295

Jun 042011

Explorer Eddie Bauer 4x4

  • Automatic transmission
  • 174,000 miles


- , Hendersonville, TN, USA

problem #294

Aug 302011


  • Automatic transmission
  • 62,448 miles

plz gve me the answer becs my car od light is blinking some time while running

- , Asian, Yes, India

problem #293

May 062011

Explorer XLT V6

  • Automatic transmission
  • 175,000 miles

Already had the Solenoid Body and Reverse Servo Piston Assembly replaced when under warranty by a Ford Dealer. Now O/D Light continually flashes and slips while shifting from 2nd - 3rd gear. I have already had major transmission repair on this SUV as noted above ~ it's crazy that it is broken again and that so MANY others are having the SAME issue. OBVIOUSLY FAULTY EQUIPMENT was put out by FORD!

- , D'Iberville, MS, USA

problem #292

May 192011

Explorer XLS

  • Automatic transmission
  • 152,000 miles

While driving the OD light began to flash in and out, had Advance Auto to put it on the computer and the results showed replace whole transmission, took to Ford and tramsmission could not be overhauled need a brand new one. This is awful, not a good choice fo a truck had no warning transmission was bad until od light began to flash.. Please don't invest your money in a Ford Explorer, replaced wheel bearrings and calibers. Service engine, door a jar and, abs lights continue to stay on . I'm going back to Buick next time for a car. Never agaun Ford you need to do a recall on you Ford Explorer 2002.

- , Memphis, TN, USA

problem #291

May 052011

Explorer V8

  • Automatic transmission
  • 141,000 miles

I feel the car dealership knew the problem! First it was the power steering pump (that took 4 months to repair) then the CD player (that never got repaired), and now the damn transmission! I only had this vehicle for 5 months and already transmission failure! The mechanic who works for the dealership has not picked the truck up yet and it has been over two weeks. They waited until last week to tell me that plenty of the Explorers they have sold have been having transmission problems. Now you tell me this bull! This is ridiculous and they think I am gonna pay $1600 for a rebuilt one, they must be crazy! I have learned my lesson never to get a vehicle from S&B in Sumter, SC

- , Sumter, SC, USA

problem #290

May 242011

Explorer Eddie Bauer

  • Automatic transmission
  • 120,000 miles

I purchased my 02 Explorer just 3 months ago. It was such a great buy at the time. Three months later I was driving home from work and the OD light started blinking fast, and the check transmission light came on. 2 min later it felt like it was skipping. I feel as if I was gypped This is like a wolf in sheeps clothing. The SUV looks great but smells like crap. FORD needs to fix this problem and quit making us poor folk deal with it. I have 3 kids and now no ride. That sucks!

- , Fair Play, SC, USA

problem #289

Mar 302011

Explorer XLT 4.6L V8

  • Automatic transmission
  • 87,000 miles

Last month I had to replace the intake manifold. So imagine my discontent when I pull away from the gas station and my car does not want to shift into 2nd gear. The RPM's at 4 and the only way I can drive the car is to take my foot off the gas pedal (thank God for downhill driving). Oh, and that dreaded O/D light is flickering away.

I just called my mechanic and am waiting for the bad news. I will repost what I discover.

- , Los Angeles, CA, USA

problem #288

Feb 172011

Explorer XLT 4.0L

  • Automatic transmission
  • 113,000 miles

Went our of town last week and got about 100 miles away from home when the O/D light started flashing. I was running 65mph in cruise control and the truck went from 2200rpms up to 3000rpms and continued back and fourth. Shut cruise off, dropped down to 50mph and turned around to limp home. Dropped off at my local shop to check. Computer scan codes P0732, P0735 and P0775 came up (Gear#2 and Gear#5 Incorrect Ratio and Pressure Control Solenoid B Malfunction. The shop dug into the problem and as it turned out the truck had a bad Servo Piston Assy. Cost of repair was $600.00. After reading some of the stories here I felt kinda lucky. Not sure if I will buy Ford again or not. Will see.

- , Lake Zurich, IL, USA

problem #287

Jan 212010

Explorer XLS 4.0L

  • Automatic transmission
  • 116,577 miles

I have had nothing but problems with my 2002 ford explorer xls"TRANSMISSION'!!!!!, It even had the wrong torque converter in it!!!!! I have had the transmission overhauled 2 times!!!!! I purchased the vehicle in good belief it was a good vehicle !!!!! The sales man told me it was a fine unit !!!!! I feel that i was done nothing but lied too !!!!!! I am disabled on a fixed income and put out nothing but money on this vehicles transmission !!!!! estell bailey,Norman, Oklahoma.

- , Tribbey, OK, USA

problem #286

Apr 282011


  • Automatic transmission
  • 150,000 miles

All that I can say is that Ford knows that its a problem with the transmission. o/d light is on & making loud noises. contacted Ford after seeing all the complaints with the same problem I'm having. They tell me Aw there are no recalls on it, there's nothing we can do. If you ask me that's BS cause I feel they should at least fix the problem or give us a discount .

Never Again

- , Antioch, TN, USA

problem #285

Nov 242004

Explorer XLT 4.0L

  • Automatic transmission
  • 56,000 miles

its some bs everyone i know who has had or does have a ford explorer has had trans problems and ford want help anyone... when they have put faulty trans in there autos i have had a ford f150 a ford Taurus and this ford explorer xlt and everyone of them have had tranmission problems....wonder why people are buying cars from over seas is because we get junk from here i will NEVER NEVER NEVER buy a junky ford again in my life and willllll not let my family buy one either ford stands for found on the road dead for sure... a ford vehicle is a wast of money no one should spend there hard earned money on one EVER..... to helll with ford...

- , Old Hickory, TN, USA

problem #284

Apr 022011

Explorer XLT 4.0L

  • Automatic transmission
  • 131,500 miles

I do not understand they say this is a common problem with the early 2000 explorers so why haven't they recalled it to fix the problem. they want 3000 dollars to replace the transmission like people just walking around with that kind of money to throw away. Some people say you just need to replace the solenoid pack but its hard to find someone to just replace that and that's like 650 itself and there is nothing saying 100 percent that that;s going to fix it. It's just crazy to me now I have to come up with all this money to fix it so my family can go where they need to go. This is why non American made cars sell better they have less problems like this.

Update from Jan 1, 2013: MY truck is not a 2002 it is 2003

- , Jacksonville, NC, USA

problem #283

Mar 272011

Explorer XLS 4.0L V6

  • Automatic transmission
  • 155,000 miles

I was driving home from work last night, 3-27-11, and I noticed that my O/D OFF light was blinking. However, there didn't seem to be any problems, and I figured it was something with the wiring, considering that my Door Ajar light will not go out even though all my doors and the hatch are properly closed. I drove about 60 miles with the light blinking until I came to a stop at the end of the exit I needed. When I accelerated after the stop, the Explorer kicked violently after accelerating past 30 mph. The real problem came when I tired to go to school this morning, 3-28-11, and the Explorer began kicking after every gear shift, and I eventually could not make the vehicle go very fast at all. I read in the manual that if the light is blinking, it means that there is a problem, and it should be seen immediately. Immediately in my area means waiting four days for the only mechanic. Thanks Ford. I've replaced both wheel assemblies in the rear TWICE, both in the front, only once. I've had both rear wheels fall off while driving. I'm glad Ford cares enough about their customers to furnish them with caskets.

- , Meyersdale, PA, USA

problem #282

Mar 272011


  • Automatic transmission
  • 150,300 miles

Bought my 2002 Explorer brand new. This past week my O/D light started blinking and I notice when it automatically shifts it is not as smooth as it used be. Taking it to the mechanic tomorrow..worried that I am going to hear "new transmission".

- , Sacr, CA, USA

problem #281

Dec 082010

Explorer XLT 4.6L V8

  • Automatic transmission
  • 89,000 miles

Like so many others with this make and model, I was driving peaceably along one day when the o/d light came on and started blinking rapidly. Within minutes, the car began to have difficulty shifting gears and accelerating. Finally there were several ominous thunks from the rear of the vehicle. It all happened so fast that I'm still boggled. The initial diagnosis is that the transmission needs to be overhauled. This seems utterly ridiculous in a car with 89,000 gently applied miles. At the suggestion of fordcomplaints.com, I called Ford's customer care line to see if any courtesy discounts are available. Given how widespread the complaint seems to be (particularly for 2002 Explorers) and the rotten market for American cars right now, you would think the company would take care of their loyal customers. Nope. The repair will cost me a stomach churning $3000 out of pocket: almost half the vehicle's current Blue Book value. Yikes!

I will be registering complaints with this site, with the Center for Auto Safety, with NHTSA and with Ford itself. I suggest anyone with this problem (transmission failure in a Ford Explorer from the early 2000s) do the same. Maybe together we can get Ford to take responsibility!

- , Clarksville, TN, USA

problem #280

Mar 142011

Explorer 4.0L

  • Automatic transmission
  • 117,000 miles

Brought the Ford Explorer previously own in 2004 with 29,000 miltes on it. Have not had any trouble with the transmission until 3/14/2011. Service engine soon light came on when I started the vehicle and did not go out as I was backing out of the driveway. As I put the vehicle in drive and started accelerating, the O/D off light started flashing and was not shifting out of 1st gear. Engine was racing, then transmission shifted up with a jerk. There wasn't any metallic noises just a whine and then it shifted up. Drove about 12 miles to work okay, but each time I had to accelerate from a stop the same situation happened. Was told by the Dealership Service Dept. that a lotl of codes came up, indicating internal damaged to the case, recommended a new transmission at a cost of $6300.00 dollars. Did not authorized repair, picked up Explorer and drove it home.

- , Orlando, FL, USA

problem #279

Feb 162011

Explorer XLT 3.6L V8

  • Automatic transmission
  • 122,579 miles

I'm with the rest of the world who drives a Ford anything. If the problem continues I think FMC should be responsible for the operation of their vehicles and they see its a problem. Why not help the people who are making them rich.

- , Detroit, MI, USA

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