After rear toe link recall was completed, vehicle rear end swayed while braking on rough roads. This was getting worse as was starting to happen without breaking. Took vehicle to a different dealer (wilson Ford saginaw, mi) than the one who did the recall work (lafontaine of birch run). Mechanic found that two bolts (one LH and one rh) were not tightened from original recall work.

- Saginaw, MI, USA

The contact owns a 2016 Ford Explorer. The contact received a recall notice for NHTSA campaign number: 19V435000 (suspension). Big star Ford (17717 S fwy, pearland, tx 77578, 713-960-9800) was contacted and stated that parts were not available. The manufacturer was not contacted. The vehicle was not repaired. The contact had not experienced a failure. VIN tool confirms parts not available.

- Angleton, TX, USA

The contact owns a 2016 Ford Explorer. The contact received a recall notice for NHTSA campaign number: 19V435000 (suspension) regarding the toe link fracturing. The contact called oxmoor Ford Lincoln (100 oxmoor ln, louisville, ky 40222, (502) 426-2500) and an appointment was scheduled to have the recall serviced. Prior to the appointment, while driving 55 mph over an overpass, the contact lost control of the vehicle due to the defective toe link fracture. The contact exited the highway and drove home at a low speed. The contact spoke with the dealer and was informed that they could not inspect the vehicle until his appointment date. The manufacturer was notified of the failure and the contact requested a loaner vehicle. The manufacturer refused the request for a loaner vehicle and explained the recall policy. The vehicle was not repaired. The failure mileage was 60,494.

- Louisville, KY, USA

As I was driving my 2016 Ford Explorer on the highway on 08/01/2019 I experienced the vehicle start to stutter just before I was going on to the on ramp merging on the highway and after I was on the high way the vehicle started smoking from under the hood and would no longer accelerate and I could smell oil burning and pulled over and shut the car off looked under the car and saw the pile of oil underneath but the vehicle did not have the any check engine light or warnings once we towed the vehicle home I looked under the car and saw that the transmission casing was cracked pretty much in half I could actually see the gears inside the casing of the transmission I also rememberd in the past year or so the vehicle would shift very hard after braking and then getting back on the gas it happened every once in a while.

- Bakersfiel, CA, USA

Received recall 19V-435 brought it into dana Ford staten island an was told this recall only covers rear allignment and this could effect the front alignment and I would have to pay $89 plus tax. Why should I pay for 5heir mistake?

- Staten Island, NY, USA

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA campaign number: 19V435000 (suspension). The contact called mcclary Ford at 866-644-9524 (located at 1104 U.S. highway 72 East, athens, al 35611) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Athens, AL, USA

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA campaign number: 19V435000 (suspension). The contact stated that the manufacturer exceeded a reasonable amount of time as the recall notice was received over a year ago. Woody anderson Ford (2500 jordan ln nw, huntsville, al 35816, (877) 315-0514) was contacted and confirmed that the parts were not available for the recall remedy. While driving 60 mph, the contact heard an abnormal noise coming from the rear suspension. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the barrier struts needed to be replaced. The vehicle was then taken to South bay Ford (5100 w rosecrans ave, hawthorne, ca 90250, (888) 890-2965) where it was confirmed that the barrier struts needed to be replaced. The vehicle was not repaired and the failure recurred. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The manufacturer was not notified. The failure mileage was approximately 70,000. Parts distribution disconnect.

- Los Angeles, CA, USA

I was driving back to work from my break when I was about to park my car the power steering got locked suddenly. Thanks to god I was not in full motion otherwise I would have been messed up every ways. This car is just driving me crazy everyday I notice some kind a stupid noise. I bought this vehicle not too long ago. The dealer knowingly gave me faulty car right next day I took it back to fix the carbonmonoaxide problem and now the steering locked on me.

- Alexandria, VA, USA

Vehicle is experiencing popping noises when turning the steering wheel left or right also happens while braking the popping is significant enough to feel in the steering wheel as well as in the floor boards on both front passenger and driver. The steering wheel has exhibited extreme vibration enough to make the outside driver review mirror shake. The steering wheel has also been stuck in the left turning position twice while trying to straighten wheels back out.

- Manor, TX, USA

Passenger seat stuck all the way front won't move back and popping noise when turned wheel it's struck tower mounts struts and front sway bar links

- El Paso, TX, USA

Takata recall. Whenever I maneuver slowly when I park horizontally, I can hear crackling sound and this was fixed twice by Ford dealer. Recently, the dashboard had warning that steering is not working. The steering became stiff right away and stiffer that have to drive slowly and turn on my hazard light the next 3 miles to reach home. I could hardly turn the wheel that have to avoid roads where I have to turn. It was fixed by same dealer and got my vehicle after a week. The mileage is 18,000 and now I'm not confident to take my 3 year old car on long distance drive. The suspension was fixed as well mid 2018 for the car is running like a 20 year old truck on the road.

- Woodside, NY, USA

Car makes a knocking noise when turning(curving) sounds like a jar of marbles. Got the axles replaced and still does

- Lake Elsinore, CA, USA

In the recent past both rear tie rods have broken, one at a time while being driven on dirt roads at less than 18 mph. The vehicle has less than 27,000 miles on it. When this happens the wheel turns from straight to a 45 degree angle. This so far has occurred when being driven slowly. The vehicle was purchased from don reid Ford on the state of Florida contract for light trucks - 4WD. The vehicle is driven to and from work as well as on the 196 miles of dirt roads within the St. Johns improvement district. This vehicle design was changed in 2016 to a Taurus chassis with what I believe to be all wheel drive. The vehicle has tie rods and cv axles in the front and rear. It does not appear to be suitable for part time off road use. I am concerned that while I am traveling at highway speeds to work that one of these rear tie rods will break and cause a catastrophic accident resulting in death or injury to myself.

- Vero Beach, FL, USA

2016 for Explorer Sport - purchased brand new. Vehicle has 15K miles now and I am hearing a loud popping / creaking sound that occurs when turning the steering wheel either left or right when the car is in motion. It's most noticeable at a slower rate of speed when turning into a parking space or turning from a complete stop. Today, on 3 separate occasions, when turning left the steering locked up and I had to jerk the steering wheel to the right in order to get the vehicle to go straight again. Each time this has happened there is another loud pop sound that can be heard. This is a major complaint across the board with 2014 - 2016 Explorer along with the wheel bearing, suspension and loss of power complaints.

- League City, TX, USA

Since I have purchased the vehicle in February 16 it has been back for service nurmous times, starting 2 days after delivery! major complaint has been coolent loss and burning coolant smell following with a oil leak at the same time. This is a new vehicle 10 miles on it shouldn't have these issues so I demanded a different vehicle, was refused due to demographics! well the dealer brushes everything off as all do say it's normal it happens, as time passes it goes back to the dealer for same issue they replaced a oil seal again and coolant loss and smell is normal to them, they can't find any issues, I tell them it's after long drives well each time they have it over a week. To boot they ignore my complaint about the rotten egg smell I get on acceleration! they tell me it's probably the gas I'm using, mind you this is verbal after the fact, they did not want to put it on the work order. They ordered a new steering wheel due to it peeling. I was also told that technically I am responsible for the diagnosis if they do not find anything wrong and that I had to cover the techs time, well I have to take it back in again for no coolant in the overflow foul smell coming from the vents and exaust smell in the cabin. The vehicle has 14900 mi should not have these problems espicaly costing what it did

- Garfield Hts, OH, USA

When driving on a highway at approximately 70mph, I completely lost control of my vehicle for no known reason. I veered across 3 lanes of traffic and back across 2 more. Cars were swerving around me and miraculously I was not in an accident. I pulled over to the side of the road and other cars traveling behind me at the time did too. We couldn't see any reason why the car wasn't working properly so after catching my breath, I tried to get back on the road. I could feel my car intermittently "slipping". it felt as though it was losing traction and I was losing control and not able to steer. I ultimately pulled over and called a towtruck as I knew my vehicle was unsafe to drive. The tow truck driver saw that my rear tires were completely bald only on the inside. My car had 27,000miles on it at the time. I replaced the back 2 tires that day. And the front 2 the following day. 2 weeks later, my car was not driving properly and I brought it into a local Ford dealership for service. They performed a diagnostic. They told me my rear suspension was a mess, the uppercontrol arm needed to be replaced, the bushings on my back right wheel were lose and had a lot of play and that none of this was covered under my B2B warranty because the right rear tow link was bent and the weddings were lose. Also, the tires I put on 2 weeks ago were stripped bald on the insides again and needed tombs replaced. My car has never been in an accident. Ford recalled 75,000 explores made in 2014-15 due to faulty rear suspension from improper welding of tow links. I believe my car is a demonstration that this is still an ongoing manufacturer issue with these vehicles and I want to properly report it so that other young mothers do not have the same dangerous encounter that I had.

- Fresno, CA, USA