pretty bad
Typical Repair Cost:
Average Mileage:
65,150 miles
Total Complaints:
14 complaints

Most common solutions:

  1. not sure (8 reports)
  2. replace electronic power steering module (6 reports)
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problem #14

Jul 102019

F-150 XLT

  • Automatic transmission
  • 74,174 miles

Glad to see I am not the only one with this issue. It started out as an Advance Track system error. Little did I know that was a masking to the real problem. The EPAS (electronic power assisted steering) was going out in the vehicle. Ford is well aware of this problem. The same EPAS system that is in the trucks is also in the Explorers and Escapes. Somehow the SUV have a higher failure rate so Ford stepped up to the plate and issued a recall on that system for the SUV's. When my system went out Ford dealership said it would cost 2200 dollars to fix. I contacted Ford Corporate on 07/292019 to try and figure out why the trucks which have the same system were not recalled. Ford told me that even though they have the same system and were manufactured at the same time does not necessarily mean that mine will fail like they did in the SUV's. I laughed and told them that I know it will fail because it did and it is currently at one of their dealerships getting repaired. Ford told me that there is nothing they can do and did not know why I was so upset. Ford continues to shy away from this problem and not step up and issue the recall for this terrible system. This is what happens when we go to all these bullshit electronic systems. Ford ended the call by telling me to hold on to my receipt so "when" they do issue the recall I can get reimbursed. So maybe there is some light at the end of the tunnel, but for now I'm selling my left kidney to pay for Ford's f*ck up.

- Tofer M., Midlothian, VA, US

problem #13

Jul 262019

F-150 XL 3.5L V6

  • Automatic transmission
  • 155,000 miles

I bought this truck used in May with high miles. It's only 7 years old, so I figured I had a while before anything major needed attention. I don't drive the truck often, just weekends to haul things. I haven't driven the truck for the past 2 weekends. Today when I got in the truck the steering was VERY stiff. My first thought was I need to check the power steering fluid. I was running late, so just drove and was bothered by the tight steering. As I continued running my errands, the steering loosened up and felt normal again. I got home and when I went to check the power steering, it was then I learned that the V6 has the electric power steering. Anyway, this is my first issue with it, and it went away. I wanted to register the complaint in case it gets bad. I hope it doesn't!

- Jason P., Hudson, US

problem #12

Aug 202018

F-150 XLT V8

  • Automatic transmission
  • 80,000 miles

Pulling out of a tight parking space, my power steering decides to go out. It screeched as I was backing out, then it went out. It was sooo hard to turn the wheel, so I had to go forward and backwards about 6 times to get it out from behind another car (where power steering went out). Luckily I found 2 parking spots that were open right down from where I was. I barely turned it in there and stopped it and called tow truck to take to dealership. Ford of Franklin, TN said bad rack and pinion whole set.$ 2000.00 for the part, $1006.00 to install. Caused by electronic failure. Not covered under lifetime warranty that FORD dealership gave out when I bought the truck.

- Michelle K., Franklin, US

problem #11

Jul 282018

F-150 Lariat 5.0L

  • Automatic transmission
  • 94,440 miles

I was on a 220 mile trip when the power steering started sticking on the highway doing about 60 mph. I simply got off the highway and stayed on county roads to see if slower speeds would help. Within 30 miles after the original sticking, it was full on locking up and making a horrible screeching sound during any slight turn. The "Service AdvancTrac" light came on, and was shortly followed by "Electric Power Steering Assist Fault" light. If this system locked up like it did any sooner than it had, my four family members and I could have been crosses on the side of the road. I eventually decided to get towed to the nearest mechanic where they said it was the Electric Power steering that needed to be replaced totaling about $2000. I have not gotten it fixed, and towed it home, hoping that there was a recall for such a terrible failure. This should be recalled immediately, and truck owners should not be liable for this failure since it is such a safety issue.

- Austin W., Monroe, WA, US

problem #10

May 152018

F-150 LX 5

  • Automatic transmission
  • 85,000 miles

Pretty bad when there is a problem like this that Ford does not cover and replace under a recall. Spending $2000 was a lot for us.

- vivlamore, Albion, US

problem #9

Jan 022018

F-150 V6

  • Automatic transmission
  • 12,401 miles

12000 mi on a 2012 F150 Ford and the steering stops working as you are making a turn. I find hundreds of other complaints yet no recall. No warning not only by FORD, but NATIONAL SAFETY APPEARS TO IGNORE THE PROBLEM UNTIL MULTIPLE FATALITIES ARE REPORTED !!

- William K., St Thomas, Virgin Islands (US)

problem #8

Sep 112017

F-150 FX4 V8

  • Automatic transmission
  • 73,300 miles

We learned that there are literally thousands of complaints related to the failure of the Electronic Power Steering Assist on Ford F150s and Ford refuses to issue a recall to service the problem. I bought a 2012 Ford F150 Tuscany new on the showroom floor for $68,000. Due to this issue and Ford's complete inability to back their product I can assure you that this is the last time I EVER buy a Ford!!

- fordvanguard, Leesburg, US

problem #7

Aug 012017

F-150 FX4 5.0L

  • Automatic transmission
  • 93,200 miles

While driving down the road with my family in the car, I got a "service advance trac" light on my dash and immediately lost power steering. Luckily, I was driving and not my wife, she said she would've had an accident for sure. I was able to nurse the truck off of the road and into a gas station until the power steering just eventually came back on. The traction control light stayed on until I turned the car off and then back on. The Ford dealership wants to charge me at least $140 to bring it in and have it tested, then they'll tell me what's wrong and how much all of that will cost. I can see why the average price for this fix is around $2000. I can't believe that Ford hasn't addressed this issue with all of the posts on this website alone that are identical to mine.

- jhopp85, Milton, US

problem #6

Jul 152017

F-150 XLT 5.0L

  • Automatic transmission
  • 45,000 miles

Power steering failure x 3 in last month, hard right or left turn.

- smkhl316, Tionesta, US

problem #5

Nov 292016

F-150 Lariat 3.5L Ecoboost

  • Automatic transmission
  • 75,872 miles

I recently returned from a 2000 mile trip and had just unloaded my vehicle and parked it. The next morning, I went to start my vehicle. It started fine, but there was an advance trac warning on the dash. I had no steering. I did not drive it that morning as there was no way to turn the wheel. I had the vehicle towed to a Ford repair shop. They told me that it was a gear in the steering that had broke. This vehicle was no longer under warranty. I had to pay to get it repaired. I called FORD and they took down my information and told me to save the receipt in case there was a recall and I may get reimbursed.

- Edward M., Peyton, CO, US

problem #4

May 242016

F-150 XLT 5.0L

  • Automatic transmission
  • 37,118 miles


- Mike A., Northville, MI, US

problem #3

Sep 292015

F-150 XT

  • Automatic transmission
  • 28,000 miles

Live in Fargo, ND and it's starting to get cold. Autotrac warning light comes on and lose power steering and turn signals. Didn't happen during warm periods and doesn't happen when I park in the garage. Once I'm driving and it seems like the truck is more warmed up, I can turn the vehicle off, like at a stop light, and turn on again and the warning goes off and the steering/turn signals work again. Have an appointment with the dealer tomorrow. Only 29K and my 3/36 warranty expired already. Very frustrating.

- John L., Fargo, ND, US

problem #2

Jun 272014

F-150 5.0L V8

  • Automatic transmission
  • 36,400 miles

Power steering failed while on vacation.

1st dealership diagnosed the problem but could not get parts.

Home dealership has had the vehicle since 7/7/2014. Cannot get parts until August.

No satisfaction from FORD.

- Jim S., Lake Wylie, SC, US

problem #1

May 272014

F-150 XLT 5.0L

  • Automatic transmission
  • 21,864 miles

This truck is barely a year and a half old and the power steering goes out making it very hard to steer.

- Michael B., Trout, LA, US