The contact owns a 2015 Ford F-150. The contact stated that he parked the vehicle in the garage and as he exited the vehicle, the vehicle inadvertently started reversing on its own. The contact stated he attempted to jump back in the vehicle to depress the brake pedal but he was unable to do so as the vehicle was moving fast. The contact stated he jumped out of the way. The vehicle reversed down the driveway and crashed into a transformer across the street. The contact stated he got into the vehicle and switched gears to neutral, however, the indicator light would still indicate that the vehicle was in park. There were no warning lights illuminated. The contact sustained bruised ribs, lacerations on the arms and legs. The contact did not seek medical assistance. The dealer was notified of the failure but did not provide any assistance. The vehicle was towed to the dealer but was not diagnosed. The manufacturer was notified of the failure. The contact was awaiting to hear back from the manufacturer. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 51,000.

- Austin, TX, USA