2.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
49,132 miles

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problem #3

Jun 212019

F-150

  • 49,658 miles
The contact owns a 2016 Ford F-150. When the vehicle was taken to sunset Ford (314-843-4431, located at 11700 gravois rd, St. Louis, mo 63127) for an oil change and tire rotation, it was diagnosed that water slipped through the chrome seal on the lug nuts, which caused the lug nuts to swell. The dealer informed the contact that if the tires needed to be changed in an emergency situation, the lug nuts could not be removed. The dealer stated that the failure was a known issue and there was no recall. The manufacturer was made aware of the failure and confirmed that the failure was a known issue and that action was already taken against the supplier. The contact was not compensated. The contact was informed that the failure was reported to NHTSA and there would be no reimbursement. The vehicle was repaired at the contact's expense. The failure mileage was 49,658.

- St. Louis, MO, USA

problem #2

Jun 032019

F-150 8-cyl

  • 59,489 miles
The contact owns a 2016 Ford F-150. While attempting to have a tire rotation, the contact was informed that the lug nuts were swollen. There were no warning indicators illuminated. The vehicle was taken to crain Ford of little rock (4601 colonel glenn plaza dr, little rock, ar 72210, (501) 436-0341) where it was diagnosed that the lug nuts needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and provided case number: Cas-21791377; however, no further assistance was provided. The failure mileage was 59,489.

- Alexander, AR, USA

problem #1

Dec 012018

F-150

  • 38,250 miles
The contact owns a 2016 Ford F-150. The contact stated that the oem lug nuts were swollen to the point that they were unable to be manually removed from the wheels. The dealer (bob sight Ford, 610 nw blue pkwy, lee's summit, mo 64063, (816) 524-6550) was notified of the failure and indicated that the vehicle would need to be diagnosed and that they would have to order the parts for the oem lug nuts. The manufacturer was notified of the failure. The approximate failure mileage was 38,250.

- Greenwood, MO, USA