5.8

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
14,286 miles

About These NHTSA Complaints:

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problem #7

Nov 012023

F-150

  • miles
The rear window adhesion has failed causing the rear sliding glass window to fall into passenger area.

- Matthews, NC, USA

problem #6

Nov 242023

F-150

  • 100,000 miles
The contact owns a 2016 Ford F-150. The contact stated that after remotely starting the vehicle and waiting approximately 2-5 minutes, there was an abnormal chemical odor coming into the cabin of the vehicle. Shortly afterwards, the rear window fractured into several pieces onto the rear seats. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed or repaired. The manufacture was made aware of the failure and confirmed there was no recall on the VIN. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 100,000.

- Saint Charles, IL, USA

problem #5

Aug 072023

F-150

  • miles
Rear Window Keeps Shattering 2016 F150 King Ranch have already replaced once now about couple weeks later did it again this is my fathers truck and he-??s almost 70 Years old and scared him !! This is a problem I called Ford and no help.. Need to stand behind their product!!! Not fair for him to keep paying..

- Gibson , NC, USA

problem #4

Jan 302023

F-150

  • miles
Rear window spontaneously shattered in driveway. Approximately 30 degrees outside temperature, vehicle was started, rear defrost engaged, driven approximately 1/2 block to another driveway. When leaving driveway to enter roadway, rear window shattered with a loud pop. No internal or external impact to the rear window to cause the glass to shatter. No other cars, people, work equipment, mowers, etc were present. My safety was impacted by the startling, loud noise, glass shards exploding into the cab, visibility was greatly impacted and sub-freezing temperatures were now free to enter the cab with no ability to sustain safe cabin temperature. I am having the glass inspected and replaced. No police involved Insurance deductible is higher than replacement cost so they are not involved. There were no warning lights or any sign of symptoms prior to the glass explosion. A quick google search would indicate this is a common and dangerous problem. This is clearly a defect in either the glass itself or the rear defrost system. There should be a safety recall before people are hurt or killed by this defect.

- Des Peres, MO, USA

problem #3

Dec 032022

F-150

  • miles
Back window shattered as a result of a rear defrost malfunction. Outside temperatures were around 20 degrees F so I used my remote start to warm up my vehicle before leaving. Upon entering the vehicle approximately 5-7 minutes later I noticed an odd smell that I can only describe as electronics overheating or burning. Then about 5 minutes into my drive on a smooth road and without any other incident I experienced a very loud popping noise and immediately pulled over to investigate. What I noticed right away was that the entire back window (with the exception of the small power window) was shattered and was starting to fall into my vehicle. When calling for a quote to replace my window, two of the shops both indicated that this is a know problem with Ford F150's due to the rear defroster malfunctioning. I have a crew cab F150 and regularly use it to transport my 3 young children, and luckily they were not with me on this trip, but I am very worried that this could have resulted in shards of glass right by their heads where they are sitting. Other than the odd smell I noticed that day, there were no messages or symptoms of this problem. I live in a cold climate and often use the remote start without any similar issues.

- Sheboygan, WI, USA

problem #2

May 082022

F-150 6-cyl

  • miles
Rear windshield shattered and exploded from inside cab to out Got into truck to drive got on road about 20 mph. Nothing around. And all of sudden out of no where rear windshield popped and started shattering. I tried to take pictures. I-€™ll take more in morning. The hole his pushing outward towards the bed. 2016. F150 sport. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Claremore , OK, USA

problem #1

Oct 192021

F-150

  • miles
we bought this used truck from the ford dealership only 3 months prior! the car max report and other research we did before buying showed 0 issues like this with the truck. we used auto start, which does turn rear defrost on max, leaving a store parking lot. driving through parking lot pulling up to stop light less than 5 minutes after starting truck and as we begin to slow down we heard a terrifying loud explosion sound. we turned around and the entire rear windshield had shattered into tiny glass pieces. some small pieces of glass hit us and some was on the backseat and on the truck bed cover. there were no significant holes of any size or items around the inside or outside of the truck that could have caused the damage. thankfully we were slowing down while driving otherwise we could have been in a wreck with how loud the sound was! dealership we bought it from refused to acknowledge the issue or even help pay for damage! no warning lights or anything else showed up before or after it happened. we did our reasearch after to find what caused it and now it is obvious based on others reported experiences that it was from the rear defrost being on thanks to the auro start function. we still have not had it fixed since quotes from dealership and 3rd party places without insurance are around $700-$1000. with insurance we would have to pay a $500 deductible and they would cover the rest. we have a powerslide window on the rear windshield to which increases the cost too! we even paid the dealership the extra several hundred dollars for the extended warrenty when we bought the truck and they refuse to cover anything with glass! no resolution yet just trying to get Ford to fix their own defect issues by continuing to contact them.

- Tualatin, OR, USA