3.8

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
32,946 miles

About These NHTSA Complaints:

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problem #9

Jan 192024

F-150

  • 90,000 miles
The contact owns a 2016 Ford F-150. The contact stated that the sunroof failed to close properly causing rainwater to enter the vehicle while driving. The vehicle was taken to the local dealer who determined that the sunroof needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 90,000.

- Alvin, TX, USA

problem #8

Oct 192023

F-150

  • miles
The frame holding the panaramic moonroof in place has failed and cracked in two places leaving the panaramic moonroof loose and must be repaired immediately. The moonroof is apt to fly out or drop inside while driving on the interstate highway causing injury or death to the driver, passenger or others on the road. There have been reports noted online of the moonroof exploding while driving at high speeds due to the rattling because the moonroof is not secured properly due to the frame being cracked. This is a safety issue and must be recalled by Ford Motor Corporation immediately to make this repair for the consumers.

- Rock Hill, SC, USA

problem #7

Sep 252023

F-150

  • 53,018 miles
The contact owns a 2016 Ford F-150. The contact stated that the sunroof was stuck and would not close as needed. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the guides and rails needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to TSB: 21-2292. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 53,018.

- Owings, MD, USA

problem #6

May 012016

F-150

  • 12,000 miles
The contact owns a 2016 Ford F-150. The contact stated that on various occasions, water was entering into the vehicle through the sunroof. The contact also stated that water was seen coming from the ceiling light buttons. The vehicle was taken to a local dealer, where it was diagnosed that the sunroof guard, motor and trim needed to be replaced. The VIN was not included in NHTSA Campaign Number: 21V977000 (Visibility). The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 12,000.

- Houston, TX, USA

problem #5

Apr 192018

F-150

  • 18,500 miles
The contact owns a 2016 Ford F-150. The contact stated while driving 20-25 MPH, he heard water sounds coming from the body of the vehicle. The vehicle was taken to the dealer, where the door drains were inspected and drained; however, the failure persisted. The vehicle was taken to a second dealer, Ford Service (1401 S Beacon Blvd, Grand Haven, MI 49417), where it was diagnosed that the sunroof rivets were installed incorrectly, causing water intrusion into the sunroof and curtain air bags. The dealer diagnosed that the sunroof, the sunroof frame and the curtain air bags needed to be replaced. The dealer forwarded the diagnostic report to the manufacturer, and the manufacturer agreed to partially cover the repair cost. However, the contact stated that the failure was due to a Manufacturer-??s defect; therefore, the manufacturer should completely cover the repair. The vehicle was not repaired. The failure mileage was approximately 18,500.

- Muskegon, MI, USA

problem #4

Sep 232022

F-150

  • miles
It-€™s a known problem that the sunroof will stop working. It-€™s happened to me once when the truck was under warranty and it just happened again. My sunroof will not close all the way. This could be a safety issue especially here in Florida when it rains just about everyday. Again, it-€™s a known problem and constantly discussed on message boards.

- Wesley Chapel, FL, USA

problem #3

Oct 182020

F-150

  • 60,000 miles
The contact owns a 2016 Ford F-150. The contact stated that while attempting to operate the panoramic sunroof, one of the railings for the moon roof fractured causing the moon roof to remain in a partially opened position and no longer able to close properly. The contact contacted sharp motor company Inc (1516 w college St, pulaski, tn 38478, (931)363-2533) and was informed that the VIN was not under recall. The contact was also informed that the vehicle was no longer under warranty. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.

- Lawrenceburg, TN, USA

problem #2

Aug 132019

F-150

  • 36,000 miles
The first time I went to use my sunroof the track broke now my window is stuck up and sunroof does not work.

- Stockton, CA, USA

problem #1

Mar 012019

F-150

  • 27,000 miles
The contact owns a 2016 Ford F-150. While driving in the rain, water leaked from the panoramic sun roof into the cabin of the vehicle. The vehicle was taken to mace Ford (4501 S us hwy 41, terre haute, in) where it was diagnosed that the plastic tracks used to secure the sun roof had fractured and needed to be replaced. The vehicle was repaired. The contact indicated that the failure occurred on two separate occasions. The manufacturer was notified of the failures. The VIN was not available. The failure mileage was 27,000.

- Clinton, IN, USA