The contact owns a 2015 Ford Focus. The contact was notified of NHTSA campaign number: 18V735000 (fuel system, gasoline). While driving various speeds, the accelerator pedal was applied, but the vehicle hesitated. Additionally, while adding fuel to the vehicle, the contact detected a fuel leak. Furthermore, the TPMS and windshield wiper fluid low warning indicators illuminated. The vehicle was taken to matthews Ford (175 E main St, norwich, NY 13815, (607) 334-3273) who stated that the recall remedy was not available. The dealer diagnosed that the clutch needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified and referred the contact to the dealer. The failure mileage was 65,000.

- Norwich, NY, USA

The contact owns a 2015 Ford Focus. While the contact's daughter was driving 15 mph, the vehicle would not accelerate when the accelerator pedal was depressed. The contact took the vehicle to four seasons Ford (601 duncan hill rd, hendersonville, nc 28792, 828-693-4281) and was informed that the vehicle was included in NHTSA campaign number: 18V735000 (fuel system, gasoline). The dealer informed the contact that the vehicle no longer qualified for the recall due to a prior repair made to the transmission where a strip was welded onto the bottom of the transmission. The contact was informed that they could rebuild the transmission; however, she would have to pay for the repair out of pocket. The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 45,685.

- Hendersonville, NC, USA

The contact owns a 2015 Ford Focus. The contact received notification of NHTSA campaign number: 18V735000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Knoxville, TN, USA

The contact owns a 2015 Ford Focus. While driving approximately 10-15 mph, the vehicle stalled. The contact stated that the failure recurred several times. The contact stated that the vehicle would go into limp mode and the check engine warning indicator illuminated. The vehicle was not taken to be diagnosed or repaired. The vehicle was included in NHTSA campaign number: 18V735000 (fuel system, gasoline). The dealer and manufacturer were not contacted. The approximate failure mileage was 66,000.

- Orlando, FL, USA

The contact owns a 2015 Ford Focus. The contact received notification of NHTSA campaign number: 18V735000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Koons Ford of baltimore (6970 security blvd, woodlawn, md 21244, (410) 298-3800) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Baltimore, MD, USA

The contact owns a 2015 Ford Focus. While driving, the fuel gauge warning indicator illuminated and failed to provide an accurate reading. In addition, while driving, the vehicle failed to shift gears. The contact received notification of NHTSA campaign number: 18V735000 (fuel system, gasoline); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called sheehy Ford of warrenton at (540) 423-0904 (located at 6443 lee hwy, warrenton, va 20187) and was informed that the part was not available. The manufacturer was made aware of the failure and informed the contact to take the vehicle to a dealer. The approximate failure mileage was 80,000. VIN tool confirms parts not available.

- Gainesville, VA, USA