The contact owns a 2015 Ford Focus. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, while driving at an undisclosed speed, the vehicle jerked, and the RPM fluctuated. Additionally, the check engine warning light was illuminated. The vehicle was taken to the dealer, who informed the contact that the purge valve had failed and needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 51,000.

- Marysville, WA, USA

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, and the vehicle stalled with the check engine warning light illuminated. The contact stated that the vehicle eventually resumed normal operation and was driven to the residence. The contact informed the dealer of the failure by phone and informed the dealer that NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) recall repair had not been performed. The dealer researched and confirmed that the recall repair was not completed. The dealer stated the vehicle was only inspected. The dealer advised the contact to contact the manufacturer for approval to reopen the recall on the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to see if there could be an investigation. The failure mileage was approximately 163,000.

- Hilliard, FL, USA

The contact owns a 2015 Ford Focus. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact took the vehicle to an independent mechanic who informed her that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact called the dealer and was informed that there were no recalls on the VIN. The independent mechanic then gave the contact a car fax report which showed that the vehicle was taken to Al Packer's White Marsh Ford LLC (9801 Pulaski Hwy, Middle River, MD 21220) where the vehicle was inspected but never serviced for the recall. The manufacturer was notified of the issue and the contact was informed that the recall was closed. No assistance was provided. The vehicle was not repaired. The failure mileage was approximately 74,000.

- Nottingham, MD, USA

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 20 MPH, the vehicle stalled with the check engine warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the purge valve needed to be replaced; however, the vehicle was then taken to an independent mechanic, where the purge valve was replaced. After the vehicle was repaired, the contact was made aware of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline to file a complaint. The approximate failure mileage was 80,000.

- Annandale, VA, USA

The contact owns a 2015 Ford Focus. The contact stated that on various occasions after refueling the vehicle, the vehicle would not immediately restart and required multiple attempts. The contact also stated that when she was able to restart the vehicle soon after refueling, the vehicle stalled and then lost motive power with the check engine warning light illuminated. The vehicle was able to restart; however, the failure was reoccurring. The vehicle was taken to a local dealer where it was diagnosed that the canister purge valve (CPV) needed to be replaced. The contact was made aware of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and NHTSA Campaign Number: 16V479000 (Power Train); however, the VIN was not included in either recalls. The vehicle remained at the dealer awaiting repair. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 70,000.

- Plymouth, IL, USA

The contact owns a 2015 Ford Focus. The contact stated that while in reverse(R), the vehicle failed to respond and seemed as if the vehicle was in neutral(N). The contact also stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal with the check engine warning light illuminated. The contact used a code reader and retrieved a fault code on the transmission. The contact was also informed that there was an extended warranty on the vehicle for the failure. The manufacturer was notified, and the contact was informed that the vehicle was no longer under warranty and was previously serviced under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle was not repaired. The failure mileage was approximately 92,000.

- Austell, GA, USA

The contact owns a 2015 Ford Focus. The contact stated after refueling the vehicle, the vehicle failed to immediately start. The contact stated after several attempts the vehicle restarted. The check engine warning light was illuminated. The contact stated that while her daughter was at a complete stop, the vehicle was making an abnormal pumping sound. Additionally, the vehicle would shudder and would hesitate to respond while depressing the accelerator pedal. The contact also stated that the engine was making abnormal knocking sounds while driving. The contact stated that the vehicle then failed to start and was towed to her residence. The dealer and the manufacturer were notified of the failure and informed the contact the vehicle could not be repaired under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) as the VIN was not included. The vehicle was not diagnosed or repaired. The failure mileage was approximately 65,000.

- Stanton, CA, USA

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 5 MPH, the vehicle stalled. The contact pulled over safely and activated the hazard lights. The contact was unable to restart the vehicle. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the fuel pump was defective. The contact stated that an unknown sensor was reprogrammed. The contact indicated there was more damage to the vehicle from the sensor; however, the dealer was unable to repair the additional damage. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was notified of the failure. The approximate failure mileage was 74,000.

- Tallahassee, FL, USA

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the RPM-€™s fell to zero, causing the vehicle to stall. The check engine, ABS, and several other unknown warning lights were illuminated. The vehicle was towed to an independent mechanic who diagnosed that the fuel tank was deformed and needed to be replaced. The mechanic related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle was then towed to the dealer; however, the vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact to file a complaint with the NHTSA. The failure mileage was 108,102.

- Charlotte, NC, USA

The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds, the vehicle stalled with the check engine warning light illuminated. The contact stated that the vehicle failed to operate as designed with the fuel tank half empty. The vehicle was taken to a dealer and diagnosed with a defective canister purge valve and provided an estimate. The contact was also informed that her vehicle had been serviced under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and that she no longer qualified for a free repair under the recall. The manufacturer was notified of the failure but offered no assistance. The contact was then referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 30,000.

- Lawton, OK, USA

The contact owns a 2015 Ford Focus. The contact stated that while operating the vehicle, the vehicle would inadvertently lose motive power. On several occasions, the vehicle would not immediately restart. Additionally, while idling the RPM would erroneously increase; and after refueling, the vehicle would occasionally not restart. The vehicle was taken to the local dealer who diagnosed that the canister purge valve was faulty and needed to be replaced. The vehicle was not yet repaired. The contact indicated that the vehicle was previously serviced under the NHTSA Campaign Number 18V735000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 143,000.

- Atlanta, GA, USA

The contact owns a 2015 Ford Focus. The contact stated that while his daughter was driving at various speeds, the vehicle would stall with the check engine warning light illuminated. The contact stated that an unknown dealer was notified of the failure and informed his daughter that vehicle was included in an unknown recall. The contact-€™s daughter was informed by the dealer that parts for the recall were on back order and she was advised to leave the vehicle in their possession however, the driver declined. The manufacturer had been notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 88,000.

- Yuba City, CA, USA

The contact owns a 2015 Ford Focus. The contact stated that while operating the vehicle the engine would stall while idling causing the driver to restart the engine while in traffic. The vehicle was then taken to the local dealer who performed a reprogramming of the powertrain control module under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). Approximately one week later the failure reoccurred. The vehicle was taken back to the local dealer who diagnosed that the canister purge valve was faulty and needed to be replaced. The contact was told that the repair cost was not covered under the recall although the failure and the failure part was listed in the recall that was previously serviced the week before. The manufacturer was then contacted regarding the failure but no assistance was provided. The failure mileage was 92,800.

- Flowery Branch, GA, USA

The contact owns a 2015 Ford Focus. The contact stated while driving forward from being stationary, the vehicle hesitated and then accelerated inadvertently. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the canister purge valve needed to be replaced. The vehicle was not yet repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 18V735000 (fuel system, gasoline) however, the VIN was not included. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 65,000.

- Cleveland, OH, USA

The contact owns a 2015 Ford Focus. The contact stated that after coming to a complete stop, the vehicle hesitated and shuddered while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to joe myers Ford (16634 northwest fwy, houston, tx 77040) where the transmission control module was reprogrammed. The contact stated that after picking up the vehicle, the failure returned. The failure persisted and the check engine warning light illuminated. The contact took the vehicle to an independent mechanic where she had the canister purge valve replaced. Upon investigation, the contact linked the failure to NHTSA campaign number: 18V735000(fuel system, gasoline) however, the VIN was not included. The manufacturer was notified of the failure and offered her a trade for the vehicle which she declined. The vehicle was repaired. The failure mileage was 39,040.

- Houston, TX, USA

The contact owns a 2015 Ford Focus. The contact's son was driving at an undisclosed speed, when the vehicle stalled without warning. The vehicle was taken to an independent mechanic and diagnosed as fuel tank failure. The contact referenced NHTSA campaign number: 18V735000 (fuel system, gasoline) however, the VIN was not included. The vehicle was not repaired. An unknown dealer and the manufacturer were made aware of the failure however, no assistance was provided. The failure mileage was 59,969.

- Schuylkill Haven, PA, USA

The contact owns a 2015 Ford Focus. The contact stated that the vehicle failed to start when placed in park. The contact stated that the vehicle started while in neutral. The contact stated that while driving at various speeds, the vehicle would either jerk or stall upon depressing the accelerator. The check engine light was illuminated. The contact had taken the vehicle to autonation Ford union city (4355 jonesboro rd, union city, ga 30291) where the contact was informed that the clutch actuators and dual clutch assembly needed to be replaced. The manufacturer had yet to be notified of the failure. Upon investigation, the contact discovered NHTSA campaign number: 18V735000 (fuel system, gasoline) which she linked to the failure. The vehicle was not repaired. The failure mileage was 157,768.

- Riverdale, GA, USA

The contact owns a 2015 Ford Focus. The contact stated that the vehicle was repaired under NHTSA campaign number: 18V735000 (fuel system, gasoline) however the failure recurred. The contact stated that while driving at various speeds, the vehicle failed to accelerate. The contact stated that the battery warning light was illuminated. The vehicle resumed normal operation after the vehicle was turned off and restarted. Several unknown warning lights were temporarily illuminated. The vehicle was taken to an independent mechanic where the fuel pump was replaced. The vehicle was taken to rich Ford located at 8601 lomas blvd ne, albuquerque, nm 87112, and the motor mount, clutch release bearing, release cylinder bearing, purge valve were replaced however, the failure recurred. The vehicle was diagnosed and the contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was informed of failure and a case was filed. The failure mileage was approximately 110,000.

- Estancia, NM, USA

The contact owns a 2015 Ford Focus. The contact stated that while driving at various speeds, the vehicle stalled and independently restarted without warning. The failure recurred. The vehicle was taken to the stout ross Ford located at 325 winter show rd, winter show, nd 58072, where the vehicle was diagnosed and the contact was informed that the fuel tank needed to be replaced. The contact was also informed that the vehicle was not included in NHTSA campaign number: 18V735000 (fuel system, gasoline). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.

- Sanborn, ND, USA

I was sent a letter of recall Dec 2018 for my 2015 Ford Focus, reference 18S32; NHTSA recall 18V-735; I promptly took my car into autonation Ford katy tx for repair, on Dec 22 2018, warranty claim invoice# 981353 at this time PCM was reprogrammed and it checked ok. On Oct 30 2019 my car was at half tank of gas, and it stalled out repeatedly, and engine light remained on. I took it back in. Im concerned that: 1) the repair was not effective 2) I need a calibration & inspection on the powertrain control module; ref recall 19S22N 3) my cpv valve was never replaced, as Ford did not have the part avail at time of recall Dec 2018. My car is showing all symptoms of cpv and or PCM failure..I cannot let my gas tank go till half full or below, or it surely stalls and engine light is on, also the low idle is V rough, classic cpv or pmc failure symptoms [xxx] cell [xxx] work phone [xxx] my dealer claims my cpv is fixed and I do not have right to recall 19S22N this is just wrong, in my opinion, it was never fixed, replaced in the beginning. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Richmond, TX, USA