The contact owns a 2016 Ford Focus. The contact stated while pulling out a parking space, there was a grinding sound coming from the vehicle, with the check engine warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the clutch and the transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the transmission control module was covered; however, the clutch was not covered. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 135,000.

- Saint James, MN, USA

Car jerks and shakes/ will suddenly stop in the middle of traffic. This is especially dangerous if you are making a left or right and the car suddenly stops, which has happened

- Oswego, NY, USA

The contact's daughter owns a 2016 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently decelerated while the RPM gauge remained high and the engine revved. The vehicle was taken to the dealer where it was diagnosed that the automatic clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 88,000. The VIN was unavailable.

- Wolcott, CT, USA

The contact owns a 2016 Ford Focus. The contact stated that while his employee was driving, the transmission was shifting hard. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the clutch, transmission clutch, and actuator forts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The approximate failure mileage was 110,000.

- Petaluma, CA, USA

The contact's daughter owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle would jerk upon the depression of the accelerator pedal. The contact stated that the vehicle made hard downshifts upon the depression of the brake pedal. As the failure worsened, the contact was notified by his daughter of the failure. Upon restart of the vehicle, the check engine warning light illuminated the instrument panel. The contact informed his daughter to take the vehicle to an independent mechanic for the vehicle to be diagnosed. The scanner retrieved a transmission failure. The following day, the contact took the vehicle to the dealer and was informed that the double-clutch transmission had failed and needed to be replaced. The manufacturer was notified of the failure and referred him to NHTSA. The vehicle had yet to be repaired. The failure mileage was 29,146.

- West Bend, WI, USA

The contact owns a 2016 Ford Focus. The contact stated that while operating the vehicle the clutch assembly had malfunctioned while driving in first and 2nd gear causing a grinding noise to be present and the vehicle would not properly accelerate from a standing start. The vehicle was taken to the local dealer who diagnosed that the clutch assembly was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 14,000.

- Derby, KS, USA