10.0
really awful- Crashes / Fires:
- 20 / 0
- Injuries / Deaths:
- 12 / 0
- Average Mileage:
- 21,282 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall, still haven't fixed my airbags or set up an appointment like they said they would in the mail.
- Gilroy, CA, USA
I have received a recall but no parts have been sent to dealership. Dealership said I have to wait for a letter stating the part is in. That is wrong on all parties. If there is injury caused in my vehicle I will not rest until someone is held accountable. Takata should be making sure the parts are available there problem they need to fix it.
- Fort Gratiot, MI, USA
Takata recall. The contact owns a 2009 Ford Fusion. The contact received NHTSA campaign number: 16V384000 (air bags) however, the parts to do the repair were unavailable. In addition, the contact stated that the air bag warning light was illuminated. The local ballentine Ford dealer located at 1305 SC-72, greenwood SC, 29649 was made aware of the failure and informed the contact that parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. VIN tool confirms parts not available. Updated 08/09/17
- Abbeville, SC, USA
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer did not assist and referred the contact to NHTSA. The contact had not experienced a failure. VIN tool confirms parts not available.
- Redding, CA, USA
Takata recall. The contact's son owns a 2009 Ford Fusion. The contact's son received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall repair. The manufacturer did not know when the parts would become available. The found information on the NHTSA website that stated the earliest the parts would be available would be August 2017. The contact was informed that owners would receive a second recall notice when the parts become available. The contact's son had not experienced a failure. VIN tool confirms parts not available.
- Pass Christian, MS, USA
Have a recall of vehicle for over two years and no results
- Deltona, FL, USA
Takata airbags - we got a recall notice last July from Ford about these dangerous takata airbags. I have been calling all three Ford dealers in the fort worth Texas area for the past four months about these airbags. I get the same answer over and over "we don't have the parts". meanwhile we are forced to drive around in this extremely dangerous vehicle. Why can't they put airbags from the new cars into our defective cars?
- Fort Worth, TX, USA
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Parksville, KY, USA
I received a letter stating that there was a recall on my car due to the passenger air bag but the parts to replace it are not in, I want to disable the air bag to avoid possible injury until it can be fixed but the dealership will not do this until the company will authorize it. The recall describes personal injury or possible death as a result of the defect. I do not want to drive my car and if I am injured or die as a result of this....my family will sue the heck out of the company and the Agency overseeing the industry. Just give dealerships the permission to deactivate the passenger side air bags so we don't have to ride around with miniature ieds in our dashboards or compensate us for rental cars.
- Washington, NC, USA
The contact owns a 2009 Ford Fusion. The contact received a recall notification for the air bags, but the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The NHTSA campaign number was unknown. The contact had not experienced a failure. VIN tool confirms parts not available.
- Castro Valley, CA, USA
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 05/17/17
- Wellington, FL, USA
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. Updated 05/17/17 updated 05/18/2017
- Charlo, MT, USA
Takata inflators I am trying to remedy a recall on my vehicle and have been told by the dealership in which I bought my car that I am unable to do so because the manufacturer is not providing the needed equipment or parts. In the recall description it says that if the airbag deploys the passengers could be killed, how am I supposed to feel comfortable driving myself or my young son around in a vehicle with such issues? plus, apparently this was first an issue back in July of 2016, so I am not exactly sure why there isn't a solution to this issue yet.
- Melbourne, FL, USA
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact was informed that owners would receive a second notice when the remedy parts become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Conway, SC, USA
Passenger side, dash board air bag panel is bulging abd separating. Ford states not a recall and not covered by extended warranty. I googled the problem and it seems like hundreds of people have same issues. How is this not a recall"! is my car safe to drive like this? will airbag pop out for no reason? will I work upon impact" I don't have spare money to fix (reason I bought an extended warranty). Very dissatisfied with Ford.
- Salem, NH, USA
"taking recall" I have a Ford Fusion effected in this recall I'm being forced to stop working in transportation because I can't pass transportation safety inspection for commercial use. I don't have the means to buy another car and no one will help me because the parts don't exist yet. By law if they can not fix it shouldn't they have to replace the vehicle. So now I can't provide for my family !
- Fort Worth, TX, USA
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect. Updated 01/10/2017 updated 01/11/17.
- Temecula, CA, USA
Takata recall. The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was invalid. The contact had not experienced a failure.
- Redding, CA, USA
The contact owns a 2009 Ford Fusion. While the vehicle was parked, there were bubbles on the dashboard surrounding the front passenger side air bag. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
- Reston, VA, USA
- Montague, NJ, USA