10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
50,464 miles

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« Read the previous 20 complaints

problem #71

Aug 012018

Fusion 4-cyl

  • miles
The contact owns a 2016 Ford Fusion. The contact received a recall notification for NHTSA campaign number: 18V471000 (power train). Cannon Ford Lincoln (904 N davis ave, cleveland, ms 38732, (662) 843-2785) was contacted for several months and stated that the part was not available. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect. Consumer stated vehicle makes a loud sound. Problem was not fixed.

- Cleveland, MS, USA

problem #70

Dec 172018

Fusion

  • 92,000 miles
The contact owns a 2016 Ford Fusion. The contact stated that the vehicle would not shift into gear. There were no warning indicators illuminated. The vehicle was towed to sames Ford corpus christi (4721 ayers St, corpus christi, tx 78415, (888) 361-7675), but was not diagnosed or repaired. The manufacturer was notified and referred the contact to NHTSA. In addition, the contact stated that the vehicle was included in NHTSA campaign number: 18V167000 (steering). The failure mileage was 92,000.

- Dricoll, TX, USA

problem #69

Dec 122018

Fusion

  • 33,818 miles
I just got home pulled in my driveway. Put the car in park and realeased the brake. The car started moving forward while appearing to be in park. I looked at gears and car was in shift even though I put it in park. Then shifter was stuck and wouldn¿T let me move it. So I had to turn the car off. Then I released the brake and it started rolling backwards. I had to put the car S emergency brake on. I had a tow truck come to pick it up to tow to the dealership, he looked and confirmed that the gear bushing broke. He did something manually so he was able to reverse the car and pull it on the tow truck. I saw online that there is a recall on this exact thing, but my car wasn¿T on the recall when it should be. What if I was on the freeway and it broke. Very dangerous.

- Riverside, CA, USA

problem #68

Dec 052018

Fusion

  • 108,200 miles
Vehicle shifts hard and slips when shifting into 2nd and 3rd gears when the transmission is cold

- Cassville, MO, USA

problem #67

Nov 102018

Fusion

  • 78,348 miles
2016 Ford Fusion - pulled into parking spot at work, switched the gear into park, locked and exited my car. Suddenly, the vehicle began to roll in reverse. I had to quickly unlock and get back in the car to pull the parking break - the gear display on the dash panel indicated neutral, but the gear shift was stuck in park. The car could not be moved, it was towed to dealership - repair performed 'trans stuck in park, but car is actually in neutral, found shift cable off of transmission replace shift cable bushing, reattach shift cable, test ok." Charged me $99.58 pulled purchase paperwork my car was assembled in flat rock - matches recall, I have not moved. Where is my recall letter? my dealership won't honor/reimburse for the repair without the recall letter. Mileage was at 78,348.

- Congerville, IL, USA

problem #66

Nov 262018

Fusion

  • 75,000 miles
The contact owns a 2016 Ford Fusion. After switching the gear into park, the vehicle suddenly began to move in reverse. The gear display on the instrument panel also indicated that the vehicle was in reverse. Upon inspection, the contact discovered that the transmission shift cable had detached from the transmission. The failure was not diagnosed or repaired. The manufacturer and local dealer (sun state Ford, 3535 West colonial dr, orlando, fl) were notified of the failure. The failure mileage was 75,000.

- Ocoee, FL, USA

problem #65

Nov 152018

Fusion

  • 84,000 miles
The contact owns a 2016 Ford Fusion. While driving 30 mph, the contact depressed the accelerator pedal and the vehicle seized. Also, the gear shift indicator illuminated and displayed that the vehicle was in reverse. The contact stated that the vehicle exhibited the same symptoms as listed in NHTSA campaign number: 18V471000 (power train). The vehicle was taken to mac haik Lincoln (4506 N navarro St, victoria, tx 77904, 888-253-4662) where it was diagnosed that the bushing to the shifter cable was fractured. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA to file a complaint. The failure mileage was approximately 84,000.

- Seadrift, TX, USA

problem #64

Feb 012018

Fusion

  • 30 miles
Extremely hard shifts with hesitation just prior. Ihave taken the vehicle in and have been told they cannot repeat the problem and the shifting is normal. (the mileage and date are approximate as the problem is ongoing)

- Mansfield, TX, USA

problem #63

Nov 072018

Fusion

  • 0 miles
My vehicle wouldn't go into gear and after look at why this happening found that the bushing that attaches the tranmission shifter cable to the transmission degraded causing this issue. Also, while the key was out of the ignition my car still can move when it indicate on the shifter its in park. I had to apply the emergency brake to keep the car for not moving.

- Cypress, TX, USA

problem #62

Nov 012018

Fusion

  • 46,000 miles
Takata recall my car started to have no electricity this morning and couldn't start. When I charged, the steering wheel was locked, it was difficult to turn, it was difficult to use.suddenly no electricity, I don¡¯T know what the situation is.

- Flushing, NY, USA

problem #61

Jul 232018

Fusion

  • 80,000 miles
2016 Ford Fusion. After stopping the vehicle and shifting to the park position, the transmission display indicated that the transmission was in the sports mode. When attempting to exit the vehicle the alarm began to chime and the vehicle erroneously rolled forward. The cause of the failure was not diagnosed or repaired. The manufacturer and local dealer was notified of the failure. The contact was informed that the vehicle was not included in the NHTSA recall campaign

- Carmichael, CA, USA

problem #60

Oct 012018

Fusion

  • 47,000 miles
The contact owns a 2016 Ford Fusion. The contact stated that while driving 15 mph, the vehicle stalled with the engine light illuminated. The contact also stated that an abnormal noise was detected coming from the front driver side of the vehicle. The contact also stated that after refueling the vehicle, the vehicle hesitated to start. The vehicle was taken to gene messer Ford lubbock (6000 19th South, lubbock, tx 79407, (806) 793-2727) where the contact was informed that the purge valve needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 47,000.

- Lubbock, TX, USA

problem #59

Oct 202018

Fusion

  • 81,000 miles
The contact owns a 2016 Ford Fusion. The contact stated that after stopping the vehicle and shifting to the park position, the transmission display indicated that the transmission was in the sports mode. When attempting to exit the vehicle the alarm began to chime and the vehicle erroneously rolled forward. The cause of the failure was not diagnosed or repaired. The manufacturer and local dealer was notified of the failure. The contact was informed that the vehicle was not included in the NHTSA recall campaign number: 18V471000 (power train) although the vehicle experienced the same failure listed in the recall. The failure mileage was 81,000.

- New Port News, VA, USA

problem #58

Oct 202018

Fusion

  • 83,000 miles
I pulled into the gas station parking lot, and put my car in park. I began to get out of my car and it started rolling backwards. I got back in and found that my transmission was stuck in the neutral position. I could not get it in the park position.

- East Point, GA, USA

problem #57

Apr 142018

Fusion

  • 41,000 miles
Takata recall. The contact owns a 2016 Ford Fusion. The contact was not notified of NHTSA campaign numbers: 18V167000 (steering) and 18V471000 (power train) until after the vehicle was involved in a crash. The contact stated that there was a sudden loss of direction with the steering wheel while driving approximately 45 mph. As a result, the contact lost control and crashed into a tree. The front driver and passenger side air bags deployed; however, the driver sustained injuries to the face, left shoulder, and forehead. Medical attention was required. The vehicle was towed to a yard and then to manheim baltimore-Washington Ford (7120 dorsey run rd, elkridge, md 21075, 1-(800) 533-2923) so it could be diagnosed by the insurance company or the manufacturer. The vehicle was extensively damaged. A police report was filed. The manufacturer was contacted. The approximate failure mileage was 41,000.

- Washington, DC, USA

problem #56

Oct 172018

Fusion

  • 40,000 miles
Car will sound like someone is reeving their engine behind me but its the car. Then car will shut down as I am driving down the road. Everything still works but can not get the car to move. Try to hit the gas pedal and nothing happens. Went to advanced auto and they said it was code P1450 the guy explained it to me as the fuel vapor canisters the purge valves does not operate properly resulting in abnormal pressure changes in the fuel tank.

- Hampton, TN, USA

problem #55

Oct 162018

Fusion

  • 68,000 miles
The contact owns a 2016 Ford Fusion. After starting the vehicle and switching the shifter into reverse, the transmission would not remain in gear. The vehicle was unable to be driven due to the failure. The vehicle was towed to the local dealer (parks Ford, 3333 N. main St., gainesville, fl) where it was diagnosed that the bushing wire from the transmission shift cable fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was informed that the VIN was not included in NHTSA campaign number: 18V471000 (power train), although the failure was the same. The failure mileage was 68,000.

- Gainsville, FL, USA

problem #54

Oct 172018

Fusion

  • 84,395 miles
The contact owns a 2016 Ford Fusion. While driving approximately 10 mph, the vehicle came to a stop and failed to engage in park. The contact depressed the brake pedal and applied the emergency brake. The vehicle was driven to D-patrick Ford Lincoln (1100 E walnut street, evansville, in 47714) where it was diagnosed that the shift cable was fractured and needed replacement. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 84,395.

- Griffin, IN, USA

problem #53

Oct 132018

Fusion

  • 211,300 miles
My transmission cable came off due to plastic bushing, that attaches cable end to transmission shifter arm in engine compartment. My shifter inside car was in park but transmission was in reverse and rolled away. Could not start it until I moved transmission lever to park position. Cheap plastic bushing... needs upgraded.

- Eaton, CO, USA

problem #52

Oct 142018

Fusion

  • 69,000 miles
Problem description: Ford Motor Company (Ford) is recalling certain 2013-2014 Ford escape, and 2013-2016 Ford Fusion vehicles, equipped with six- speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to park and remove the ignition key, while the transmission may not be in park, with no warning message or audible chime. This issue is listed in the NHTSA campaign number 18V-471 but my vehicles individual VIN isn¿T listed in the recal along with other 2016 Ford Fusion listed in the recall.

- Marmet, WV, USA

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