The contact owns a 2018 Honda CR-V. while inspecting the vehicle, the contact noticed that the oil level was above the fill line. The contact also smelled fuel mixed with the oil. The manufacturer referred the contact to tracy Honda (3450 auto plaza way, tracy, ca 95304, (209) 832-1400). The dealer was aware of fuel mixing with the oil and did not schedule an appointment. The contact called the manufacturer and they did not assist. The failure mileage was 11,000. The VIN was unknown.

- Tracy, CA, USA

2018 Honda CR-V touring edition with 4,000 miles on it in Kansas City, mo. As I was driving down the interstate on the way home from work, an overwhelming smell of gasoline invaded the cabin. As I was only a few miles from home, I kept driving, thinking it may have been from another vehicle. However, the smell remained. When I got home and parked in the garage, I opened the hood, and it was clear my engine was the source of the fumes. Had to keep the garage open for fear the fumes could ignite. Vehicle is currently at the Honda dealership for service. Dealer claims they've never experienced this type of issue, and is currently investigating.

- Kansas City, MO, USA

When driving my vehicle on the highway, it shut down and the service engine light came on, it had lost all power and it had 4525 miles on it. I was on my way to take it up for a recall for a software update with A/C control unit replacement ; dtc P0300, P0301, P0302, P0303, P0304, or P0172. I had to call Honda road side assistance and my vehicle was hauled on a flat bed trailer to get the recall fixed. This recall also involved an oil change, of which they were making the customer responsible to pay for the filter, they would change the filter with the oil change, but not pay for the filter when changing the oil. There is also an oil disillusion problem with this vehicle as there is gas going into the oil causing a gas smell in the oil and thinning out the oil. Also there is a heating problem with this vehicle as there is no heat which comes out of the blowers, which where I live is very important to have for 6-9 months out of the year. I would rather not have air conditioning as I can roll down my window to get cooled off, but there is only one way I can get heat in my car and that is from running the engine and using the climate control in the car. In cold weather states when driving this car is not safe because when it shuts down and isn't drivable and the car isn't able to produce heat when you are stranded a person could freeze to death because of the cars inability to produce heat while stranded in the cold weather. My oil already smells of gas and I have driven it less than 700 miles since the oil change, that was performed with the recall. I am taking to Honda dealer again for an exam I was told, to check out spark plugs and X-ray them and also for another oil change, with 5219 miles on car now, so with less than 700 miles from last oil change I will now be getting another. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Maddock, ND, USA

At several points in time during November and December, I smelled a foul odor in the passenger cabin. I notified the dealer and there was a recall in which they applied the fix. Even now, there appears to be a foul smell once in a while. The heating system takes a long time to heat up in the winter. If in park/idle mode, the heat will automatically be less hot for some reason.

- Brooklyn, NY, USA

Fumes in the cabin when starting during cooler weather. Gasoline present in the engine oil, which dilutes the oil and results in levels higher than recommended by manufacturer. Concerns documented with a certified Honda dealer. Amending software has not solved the problem. We were hold that Honda engineers are working on a solution. We have been to the dealer 4 times without a resolution.

- Goodlettsville, TN, USA

Gas getting mixed in with oil had CR-V at dealership and said there was gas mixed in with the oil so they call Honda and they told them to change the oil

- Aberdeen, SD, USA

This vehicle is also experiencing the oil dilution issue. I am concerned about the longevity of the engine now since the gas in the oil is changing the viscosity of the oil.

- Glen Allen, VA, USA

I noticed the oil level being over full in the fall of 2018, at that time we had about 6,000 miles on the vehicle. At 7237 miles I had my first oil change our dealer on October 15, 2018. I became aware of the oil dilution issue after receiving a letter from Honda regarding service bulletin 18-114. I checked the oil level and found it to be way over-filled on December 1, 2018. I visited the dealer and they advised that a permanent fix was on its way and I should wait for a formal recall, however I was very concerned about the long term affect on our car's engine so I returned to the dealer and expressed my displeasure with the delay. They called me a day or two later indicating that they would perform the recall work which was completed on January 8, 2019. I checked the oil level immediately after the oil change and found it was at the top of the orange plastic tip of the dipstick (I realize the full level is at the top hole in the orange tip). Hoping that the oil dilution issue was fixed, I checked the oil again today, February 15, 2019 after the vehicle sat in the garage all night. The oil level was found to be way above the full mark and beyond the top of the orange tip by more than '. the oil dilution issue has not been corrected in my vehicle. I filed a complaint with Honda mc and received a phone call from a tech who informed me that "there was no issue with the vehicle and if the check engine light came on to return to the dealer". I expressed my displeasure with this response and she repeated her "canned" response. I am not the only owner of this vehicle/engine with the same issue. I request that the NHTSA formally investigate this matter as the Canadian and chinese governments have and have found this matter to be real.

- Columbus, IN, USA

The engine fails to reach full operating temperature. Gas is finding its way into the oil pan and producing an overfill condition. The cabin smells of gasoline. The electronics are unreilable and are often of line

- Edina, MN, USA

The contact owns a 2018 Honda CR-V. while the vehicle was being serviced by an independent mechanic for an oil change, the contact was informed that there was no engine oil evident on the dipstick, the oil pan was seeping at the crank pulley, and there was an oil leak at the bell housing. Cleo bay Honda (located at 3907 E central Texas expy, killeen, tx 76543, (254) 690-7355) was contacted and an appointment was made to have the vehicle diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 5,835.

- Goergetown, TX, USA

Gas gets into the oil under normal driving conditions

- Myrtle Beach, SC, USA

Oil dilution problem - I smell gas from exhaust, oil dip stick, cabin and when I opened the oil cap, also vehicle is not maintaining the proper temperature while driving with the heat on. This maybe be potentially dangerous to occupants as well as vehicle and engine.

- Staten Island, NY, USA

2018 Honda CRV has oil diluted by gas and causes the crankcase oil to be overfilled. Also smell of raw gas in cabin. Dealer has no fix. I got them to do the software upgrade but no change. Purchased the car new in April 2018 and immediately had the above mention problems. Had the oil changed and no improvement. Very concerned about the longevity of the engine and safety to car with that much gas in the oil

- Birmingham, AL, USA

2018 Honda CRV exl. Consumer writes with concerns to a oil dilution problem with newly purchased vehicle.

- Baltimore, MD, USA

Noticed a strong odor of gas on the oil dipstick along with a strong odor of gas in the cabin area. The smell is so strong that it causes the occupants to become sick. The smell is normally when its sitting, idling or when you first start it when the engine is cold.

- Prior Lake, MN, USA

Oil dilution in engine. Only 1,000 miles after oil change my oil smells like gas and is 1/4" above max level. Honda says no further fixes after the repair already completed. Told vehicle is at risk for stalling and total engine failure.

- Trooper, PA, USA

The contact owns a 2018 Honda CR-V. the contact stated that fuel was leaking into the oil and the check engine indicator kept randomly illuminating. Bosak Honda Michigan city (710 hwy 20, Michigan city, in 46360, 1-219-874-4293) was notified and stated that the manufacturer sent notification of campaign number: 1245A2 for a product and software update. The dealer serviced the manufacturer campaign, which was not a manufacturer recall, but the remedy failed to provide a permanent repair. The vehicle was not repaired. The manufacturer was notified and provided a case number. The manufacturer had not issued any fuel system or engine recalls. The VIN was not available. The approximate failure mileage was 11,800.

- Laporte, IN, USA

Fuel in the oil, slow warmup and stalling

- Fairfax, VA, USA

The engine oil has a strong gasoline smell and gets dirty soon after an oil change.

- Nicholasville, KY, USA

Just purchased a 2018 Honda touring CRV with 300 miles that I purchase and there's only three days old the vehicle has problems accelerating and has loud knocking noises from the engine. My oil looks to be over filled and I am smelling gasoline I believe on the oil cap. The noise has gotten more louder over the past few days that I have been driving my vehicle. My main concern is the feeling of loss power when I am driving.

- Hagerstown, MD, USA