Twice at the same 4 stop intersection, I have come to a complete stop and when clear attempted proceed through the intersection and the collision mitigation braking system (cmbs) has engaged unexpectedly. Both times I entered the intersection and when a third of the way through dash board warning lights came on and the brakes engaged, halting me in the intersection.

- Richmond, VA, USA

Intermittently the "safety system" items stop working- adaptive cruise, lane assist, etc. This happens even when there is no rain/ fog/ physical obstruction, etc. After few hours it starts working. Happens every few weeks.

- Sugar Land, TX, USA

While either driving vehicle or the vehicle is stationary, infotainment system while using navigation, music, etcetera from infotainment screen, will either reboot or go blank. This has happened intermittently since we have taken possession of the car in April 2018.

- Plainview, NY, USA

Happens shortly after starting the car and commonly when the vehicle is in motion. If you use a usb stick to play audio through the car stereo will temporarily freeze and requires you to press the screen again to resume the music playing. This isn't much of a safety concern except if this happens when you are using the rear camera to back up. The screen will stop showing a live feed and just show what is showing when it froze. People may not notice that the picture isn't live and continue thinking that everything is clear behind them. Thanks to gov't rear cameras are being required. This issue I've been experiencing sadly lessens the safety of a car rated as a top safety pick by your organization (not blaming you for not noticing it) 7/26/19 I made an appointment with Honda of princeton who wasn't able to resolve the issue nor did they instill confidence that they'd be able to fix the problem. This explains the delay in reporting to you. I spoke with Honda 12/26/19 (case 10111741) and they said that this is a known issue and didn't have a fix at the time. This has been a problem ever since we got the car. We have tried different usb drives without success. I would like your help in applying pressure for a fix to be issued. Thank you for your time!

- Pennington, NJ, USA

I own a 2018 CRV purchased new in August 2018. While sitting at a stop light on a slightly drizzly, approximately 45-ish degree morning this week, I heard a loud bang/explosion followed by a slight crackling noise right over my head. I immediately pulled my sunroof shade shut and when I arrived at work (about a 1/2 mile down the road), I discovered that my sunroof had completely shattered. Because I pulled the shade closed, the glass did not fall in to the vehicle so there was no injury sustained. My route is one I do daily and does not include an overpass or overhangs. There was no indication that anything had been thrown/fallen on my roof. There is no other damage to the body/roof. I believe the sunroof spontaneously shattered. When I spoke with my Honda dealer's service department, they transferred me to an outside body shop to repair out of pocket. When I spoke to the dealer's finance office about my warranty, they informed me that no glass repair is covered under my warranty or extended warranty and that I needed to submit under my comprehensive car insurance. My insurance did ultimately cover the damage although they were reluctant as they felt it was a manufacturers defect.

- Dillsburg, PA, USA

Our sunroof glass exploded outwards while driving on a clear expressway. We had been traveling for about 4 hrs, and the sunroof glass bubbled outwards and exploded in many many small fragments. There was no impact with an outside object and the glass was clearly blown outward. We suspect the heat buildup between the glass and the moon pressurized the air and the glass failed, exploding.

- New Hill, NC, USA

I was driving on the highway, approximately 65 mph, travelling straight East with no turns. Traffic was moderate, time was 5:40 pm. For no apparent reason, my moonroof exploded, I was very startled and swerved barely missing the car beside me. The sunscreen was closed, and I was not injured, but shattered glass would have rained on the car behind me. Incident occurred on 11/01/2019

- Brownsville, TX, USA

On many occasions my CRV auto brakes hard and lane keep follows the wrong lines. 2 examples of braking: 1 - a pickup truck was making a right hand turn in front on me. As a human I started to go around him to the left as he turned but my auto brakes locked up and the person behind me came within inches from rear ending me then got road rage and chased me for something I did not do! could have been killed! 2nd was on a bend in the road - a white moving truck coming the other way on the bend made my auto brakes lock up hard / near a full stop! this happens often but not usually to these extremes. Lane keep - while on a major highway with cruise and lk on I went thru a recent construction area and my Honda started to follow old lines and painted over w/ black paint lines - not the new lines from after the repairs! it was scary - almost drove me into a barrier! on 1200 mile trip to Florida my car often would hit the brakes for reasons I could not tell or go out of the normal road lines or the acc would slow the car to a crawl for trucks in the other lane. Took it to the dealer - they say npf. One guy did say to adjust the sensitivity which I did but it still brakes when it should not. My wifes car does not react this way.

- Allentown, NJ, USA

The sunroof exploded on my CR-V due to a tweaked frame out of the factory while I was driving down the highway on Wednesday October 23rd.

- Ellicott City, MD, USA

The gear shift button on my 2018 CRV broke off as I was shifting from drive to park. I was parked at the time, however, once it falls out the only way to shift gears again is to shove it back in place. It dangles and doesn't stay situated in the gear shift and sometimes doesn't go back in easily. This is unsafe and needs to be recalled with a better solution than replacing the button with the same button.

- Virginia Beach, VA, USA

When driving, the collision mitigation system (auto braking) will slam on the brakes when there is no threat. I may be cruising down the highway with no vehicles around and suddenly the car is braking hard.

- Kernersville, NC, USA

On 9/23/19 parked the vehicle. Shut off vehicle while still in drive. The vehicle did not alert me that the car was not in park. Got out of car and door locked like everything was okay - no other beeps or notifications. Vehicle rolled out of driveway and hit a tree causing significant rear damage (thankfully did not hit any other vehicle or pedestrian). Brought to Honda dealership and they could not find anything although I explained that the warning indicators work intermittently. Finally on 10/2/19 I videotaped an incident where it did not alert me in anyway when I shut the car off and left in the drive gear (images from video attached). Honda states emergency parking brake should always be engaged; however, this does not fix the fact that the safety notifications are not working as expected. Definitely a vehicle safety issue.

- Auburndale, MA, USA

I was travelling approximately 50 mph on local highway. No cars directly in front of me for a 1/4 mile. It had rained overnight and the road conditions were slightly damp but no puddles. I was crossing through an intersection and the car's 'brake' alarm (forward collision system) falsely triggered on the dashboard and instantly slammed on my brakes and brought my 2018 CRV to a dead stop. My cargo went flying forward and my head jerked forward hard. I was wearing my seat belt. No car was immediately behind me otherwise they would have for sure crashed into my car. I contacted my local Honda dealer and brought the vehicle in that afternoon. They said they would run diagnostics on it. They called me back the next day and said that there "were no trouble codes stored in the vehicle". they said they "contacted Honda and there were 'no known issues' and there was nothing else they could do for me". they suggested I turn off the forward collision system if I was concerned. This is crazy and hazardous. The vehicle should not put me (and others) in danger like this. Thank god my wife and kids were not in the vehicle when this happened. Thank god no one was behind me. I pray they aren't when this happens again. There needs to be some sort of recall or warning regarding this.

- Farmington, MN, USA

No heat when outside temperature is below 20 degrees

- Mineral Ridge, OH, USA

I was driving Saturday 27, 2019 about 9:00 am in the pulaski skyway in New Jersey then all of the sudden all the display warning lights went on and off until the car stall and the engine just stop working but the warning lights( every single one) just kept going on and off. I couldn't do anything as you may know the pulaski skyway has not place to pull over, you can imagine the traffic jam that my broke down car cause. The weekend of the 07/21/2019 I had a strong smell of gasoline in the cabin and when I check the oil dipstick it was overfill and had the strong smell of gasoline I called the dealer planet Honda and they told me to bring my car to check on 07/25/2019, the same day the dealer called me and said that is nothing wrong with the car and the smell of gasoline and the overfill engine oil was normal. I have no confidence on driving my Honda CRV anymore. I bought the car on 06/15/2019 with 5,300 miles on it.

- Roselle, NJ, USA

Central console malfunctioning (brightness setting) affecting safety while driving or using gps, audio, navigation systems

- Miami, FL, USA

During interstate driving using the adaptive cruise control, the vehicle warning lights for the adaptive cruise control, lane keep assist system, braking warning indicators illuminated and the adaptive cruise control stopped working causing the vehicle to decelerate.

- Bloomington, IN, USA

Warning lights flashing then had software update ac control all that was on the bulletin, lights flashing again warning lights so at 38,000 had to have fuel injectors, one warning light came on since then after cutting car off hasn't come back on yet both stationary, and in motion.

- Charlotte, NC, USA

Raw fuel smell inside cabin and outside of vehicle. Engine oil diluted and oil level increased. Fuel mixed in with oil.

- Ocala, FL, USA

I was driving from Virginia beach, va to midlothian, va on state 288 North (wwii veterans memorial highway traveling at approximately 50-60 mph far left lane. I was using cruise control. Suddenly smoke started to appear from what I thought was another vehicle however, I quickly realized it was from my vehicle what appeared from under my hood. I immediately slowed down, put on my hazards and moved to the far-right shoulder just short of mile marker 10. I was traveling with a coworker and we both existed the vehicle and white smoke immediately started to fill the interior from the smoke under the hood. We closed both door and started to move away from the front of the vehicle along the shoulder. We both knelt down to see what appeared to be fire dripping from the underside to the asphalt. At this point in time we started to see flames come out from under the hood and begin to engulf the care in less than 10 min. I immediately called 911 from my coworkers' phone because left mine in the vehicle and dared not to reenter it. A passerby who happened to be a volunteer fireman stopped and attempted to use his vehicles fire extinguisher to put out the flame but it was too large a fire. The state troopers arrived in about 10 min then the fire trucks arrived about 10 min after. By then the entire care was in dark black smoke with flames all around it. We heard several explosions which the firefighters said were my tires and air bag deployment canisters. The firefighters put out the fire with a foam agent and proceeded to check for remaining heat. No indicators were illuminated prior to us stopping due to seeing the smoke. This vehicle is serviced at the normal intervals by priority Honda in chesapeake, va where it was purchased and I've no issues prior to this incident.

- Virginia Beach, VA, USA