After numerous trips to local shops and finally to the Honda dealer after the engine warning keeps coming back, we were told there's potentially a leak on engine block which is due to a crack.
We ran dye test and sure enough it shows under the UV light the wet spot. Car was still under the extended warranty, but the dealer had to get Honda to inspect before any further corrective actions can be taken. That's where things get interesting...Honda America's inspector would look at it, but can't confirm the leak or crack, only way is for us (the consumer) to approve the removal of engine and tear down. This, however, was estimated 15~20 hours of labor. And there's no guarantee that the labor would be covered under the warranty, and it could be our out of pocket expense (at that point we were paying for the rental car since Honda doesn't offer loaners).
So we could get stuck with a car without engine with labor charge, even before any repair would be done?
Dealer offered to buy the car as-is (for about 1/4 of Blue book value) and sell us a new Odyssey with MF of 5.8%. Hahaha!
I placed stop order, took the car, never went back. Shame on the dealer and Honda for selling extended warranty that they don't stand by. Same Odyssey also had engine misfire issue, which Honda apparently settled class action - I found out after I had to have it fixed by a non-dealer (due to the fact we were out of town). When I filed a complaint to Honda, they told us the letter was sent to the original owner and it was our responsibility, as the second owner of the car, to keep up with SB. Huh? (*eventually a nice manager took action, and paid small amount of repair cost back to us...after many calls)
I actually went on to buy a real American brand car afterwards, which I still can't believe after all those years supporting the "Japanese car is indestructible" legacy.... well, I never look any Japanese car, especially Honda, the same way, they are just as crap as any cars on the street. Honda knows they don't have to "sell" to sell, unless they have awesome incentive and rate I won't look at them again.
After numerous trips to local shops and finally to the Honda dealer after the engine warning keeps coming back, we were told there's potentially a leak on engine block which is due to a crack.
We ran dye test and sure enough it shows under the UV light the wet spot. Car was still under the extended warranty, but the dealer had to get Honda to inspect before any further corrective actions can be taken. That's where things get interesting...Honda America's inspector would look at it, but can't confirm the leak or crack, only way is for us (the consumer) to approve the removal of engine and tear down. This, however, was estimated 15~20 hours of labor. And there's no guarantee that the labor would be covered under the warranty, and it could be our out of pocket expense (at that point we were paying for the rental car since Honda doesn't offer loaners).
So we could get stuck with a car without engine with labor charge, even before any repair would be done?
Dealer offered to buy the car as-is (for about 1/4 of Blue book value) and sell us a new Odyssey with MF of 5.8%. Hahaha!
I placed stop order, took the car, never went back. Shame on the dealer and Honda for selling extended warranty that they don't stand by. Same Odyssey also had engine misfire issue, which Honda apparently settled class action - I found out after I had to have it fixed by a non-dealer (due to the fact we were out of town). When I filed a complaint to Honda, they told us the letter was sent to the original owner and it was our responsibility, as the second owner of the car, to keep up with SB. Huh? (*eventually a nice manager took action, and paid small amount of repair cost back to us...after many calls)
I actually went on to buy a real American brand car afterwards, which I still can't believe after all those years supporting the "Japanese car is indestructible" legacy.... well, I never look any Japanese car, especially Honda, the same way, they are just as crap as any cars on the street. Honda knows they don't have to "sell" to sell, unless they have awesome incentive and rate I won't look at them again.
- titotito, Ft. Lauderdale, FL, US