I brought my car into a Hyundai dealership because the eps light was on and the power steering was not working. This started happening intermittently over the past few months. At first they updated the software and it worked for a week. When it happened again, they said that I needed a new steering column at the cost of $2200. On 8/1/2015, I brought my car to a different dealership for a recall on this specific problem. Recall 127. Supposedly, this problem was taken care of, but it was just postponed. I believe the current incident is related to the recall. I would like Hyundai to pay for the repairs. There are many complaints about this that I found in the internet. Https://www.aboutautomobile.com/consumer-complaint/2009/Hyundai/Elantra/steering

- Agoura Hills, CA, USA

The contact owns a 2009 Hyundai Elantra. While the vehicle was in reverse, the steering wheel became difficult to turn. The contact had to turn the steering wheel with force. In addition, the electronic power steering indicator illuminated while the failure occurred. The failure was experienced several times. However, when the contact restarted the engine, the steering wheel regained normal function. The vehicle was taken to joe machens Hyundai (1300 vandiver drive, columbia, mo 65202, (573) 474-7400) where it was diagnosed that the steering motor failed and the steering column needed to be replaced. The vehicle was not repaired. The manufacturer stated that the vehicle was not included in NHTSA campaign number: 15V100000 (steering). The failure mileage was 182,000.

- Centralia, MO, USA

Eps light is on, I have absolutely no power steering. I almost ended up in a wreck because I was unable to properly make a turn. I have been in contact with Consumer Affairs since March 2018 and not getting anywhere, but a response of "we have forwarded your complaint to a case worker" I have serveral emails I have sent and my call record. I have gone to a dealership, they want to replace the entire steering column at over a $2,000 cost to me. Then proceeded in trying to sell me another car. I will never buy another Hyundai, customer service is terrible. I work for a Kia dealership and I understand recalls. If I were to receive a customer satisfaction survey, it would not be a good rating. I am not pleased with Hyundai...the recall was only a reprogramming of the steering software...that did not work for my Hyundai. If I don"T get some kind of resolve in this matter I will be obtaining legal counsel. Replacement of the steering column (which is recommended by Hyundai dealership) should be included in the recall. The link at the bottom says when did this happen...12/05/17 it will only let me enter today's date.

- Knoxville, TN, USA

02/22/2018 "eps" light came on in my car and now when I drive it makes it very difficult to steer. I did some research and I can see that there is a recall for this same issue back in 2015. Does that still cover my car?

- Runnemede, NJ, USA

Lost power steering while driving. Extremely hard to steer. Repair estimate more than car worth it seems called Hyundai, they said I am out of luck as there are no recalls on this condition. Many many complaints anout this condition online however.

- Highland, NY, USA

Eps light came on, couldn't steer it. I see there is no recall on this per my VIN#, but noticed there are bulletins pertaining to this as a safety issue for my year car. Not sure what that means.

- Odenton, MD, USA

This car was recalled twice for intermittent eps issues but the problem is still ongoing, it never went away. Today I was almost in a car accident because it was hard to turn the steering wheeel. I was turning right to get on the road and loss steering and went too far out into the opposite lane.

- Winter Haven, FL, USA

The contact owns a 2009 Hyundai Elantra. While driving 55 mph, the steering wheel became loose and the contact lost control of the vehicle. The vehicle spun around and crashed into a median on the driver side and struck a guardrail. A police report was filed. The driver sustained injuries to the head and ribs. The front passenger sustained chest pains. The driver and the passenger both received medical treatment. The vehicle was towed to a collision center. The cause of the failure was not diagnosed. Only the front driver and passenger side air bags deployed. The manufacturer was notified. The approximate failure mileage was 62,000.

- Corvallis, OR, USA

Driving my car on the highway when out of no where my eps light came on and my steering locked up. I cannot turn the wheel and almost caused an accident. After pulling over I turned car on and off but the power steering will not return. I see that Hyundai already issued a recall for this for my car year, but my VIN wasn't included. The Hyundai dealership wants to replace the entire steering shaft and column and says that it doesn't apply to the recall.

- Germantown, MD, USA

I have seen many other complaints online about this. My steering has play in it, and makes a clicking noise when slightly turned. I'm told there is a plastic cog in the power steering unit that breaks. It does this anytime the steering wheel is turned, regardless of whether the vehicle is moving.

- Crosby, TX, USA

The contact owns a 2009 Hyundai Elantra. While driving approximately 35 mph, the eps indicator illuminated. The vehicle was serviced per NHTSA campaign number: 15V100000 (steering), but the remedy failed to repair the vehicle. The contact mentioned that the eps warning indicator remained illuminated two days after the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 114,000.

- Albany, GA, USA

I brought my 2009 Elantra (driven less than 42,000 miles) to a local Hyundai dealership mid July because eps was light on and I had been notified of a recall pertaining to the power steering system. The recall was reported addressed through software reset/update and eps light was off when I picked the car back up. Earlier this month the eps light came back on and I noted a brief clicking/knocking sound with temporary increased resistance as I turned the steering wheel in either direction both while moving or at a stop. The car was reassessed at the dealership Aug 23rd, I was told that an "internal failure of steering column" had been identified and that I would need to replace the full steering assembly for an estimated $2,244.40. I asked for further details regarding the failure and was informed that the steering coupler needs replacement but also that the "hologram sensor" has malfunctioned, necessitating a full steering assembly replacement, and that this is unrelated to the previously serviced power steering recall. I have not had the repair yet but am warned that the car is at risk of unpredictable power steering failure.

- Houston, TX, USA

I took my vehicle to wilson Hyundai for the recalls to be corrected. I was also having issues with an air bag light and a clicking noise in the steering wheel. I received a call telling me my steering column needed to be replaced because there was a short in the sensors to a module. I was then told that the sensor to my passenger seat had malfunctioned and that I needed to replace the entire bottom portion of the seat. They were wanting to charge me over $6,000 to repair these two issues. There are recalls on both of these issues: NHTSA 15V100000 addresses issues with the steering and the fix does not include or require the replacement of the entire steering column. The solution for this recall is to reprogram the computer. This does not address the clicking noise in the column where a gear/cog disintegrates over time.... a $12 part is estimated to cost over $500 in labor to replace. The issue with the air bag malfunctioning is addressed in 2009 Hyundai Elantra air bags: Frontal: Sensor/ control module NHTSA campaign #11V143000. I am being told that this issue is only for certain 2007-2009 Elantras manufactured before Nov 1, 2008. My vehicle was manufactured April 30, 2009 so they dont want to fix the problem even though it is the exact same problem addressed in recall. I would greatly appreciate it if you would look into this matter and expand the manufacturing date to address those of us who own a 2009 manufactured after November 1, 2008 Hyundai Elantras whose air bags are malfunctioning.

- Clinton, MS, USA

The contact owns a 2009 Hyundai Elantra. The contact stated that there was a sudden power steering failure while driving the vehicle. The vehicle was repaired by the dealer in less than three months per NHTSA campaign number: 15V100000 (steering), but the failure recurred. The manufacturer was notified of the failure and provided no solution other than to have the contact take the vehicle to the dealer for further testing. The failure mileage was not available.

- Easthampton, MA, USA

The electronic steering dampener went on my 2009 Hyundai Elantra. The dealership said it had been under recall but they only did a computer reset. The steering wheel started to make a clicking noise. When I took it to the mechanic the next day the power steering went out. The rubber part had completely disintegrated. This is a known issue and Hyundai would not cover my 2009 Elantra with only 36000 miles on it. It was only covered for 5 year 50000 miles. The picture shows the new part on the left and on the right is the old part. The actual part was $11.75 but labor cost $585 due to the entire front interior of the car had to be removed. I would like a refund.

- Clearwater, FL, USA

Please note that my vehicle has already been serviced at the dealership for NHTSA campaign 15V100000 (Hyundai recall 127). While driving between 34-45 mph, I heard a subtle click from either my steering column or behind the dash, which was immediately followed by illumination of the eps warning light and complete loss of power steering assistance. The vehicle became very difficult to steer, and remained in this condition until I reached my destination, which was about another 30 minutes worth of driving time. I imagine that some younger/weaker drivers might not be able to physically steer the car while in this condition, but I was able to manage. The car was left in a parking lot for about 8 hours, at which point upon starting the engine, the eps warning light turned off and power steering was again fully functional. The dealership said my car had already been serviced for the power steering recall 127, and it would cost $120 to investigate. I did not bring the vehicle in for this diagnostic. The problem appears to be an intermittent problem, and has not yet recurred.

- Crystal Lake, IL, USA

My teenage daughter nearly got into an accident when the power steering completely stopped working while she was driving. We see that Hyundai has had recalls on the torque sensor/steering column but informed us that our car was not covered under recall. Hyundai advised our Hyundai dealership to completely replace electric power steering column and eps column in order to insure safe driving. This cost us $2,260.75 on a car with only 28,000 miles. We cannot believe that Hyundai is not standing by its product and only doing "selective recall". we avoided a very serious accident which would have resulted in dire consequences for Hyundai. Please help us expand this recall and recoup some of our expense. We will never purchase another Hyundai. A company that manufacturers and sells dangerous vehicles should not be allowed to continue.

- Fairfield, CT, USA

The contact owns a 2009 Hyundai Elantra. The contact stated that while driving at a low speed, the steering wheel became very difficult to turn. The contact had to apply force to the steering wheel in order to steer the vehicle. The electric power steering (eps) warning light illuminated. The failure recurred on numerous occasions. The vehicle was taken to a dealer who diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The vehicle was previously repaired under NHTSA campaign number: 15V100000 (steering). The manufacturer was notified of the failure. The failure mileage was 64,900.

- Water Town, NY, USA

After having my power steering fixed at the local Hyundai dealership because of the recall, the steering wheel began to make a clicking sound when it was turned in either direction. When I called Hyundai, the mechanic was able to tell me exactly what it was without even looking at my car but still wanted 110 dollars just to inspect it. Informed me that the issue, which is the coupling device, is not covered under warranty from recall. My steering wheel never made this sound before the recall and if this is such a common problem that he's able to tell me what's wrong without even looking at the car, why is it not covered under warranty? dealership wants 400 dollars to fix the coupling device on top of the 110 dollars to inspect it. Local mechanix charged me 15 dollars to inspect it and verified that it is the coupling device. Informed me that he felt it should be covered under warranty.

- Palm Bay, FL, USA

The contact owns a 2009 Hyundai Elantra. While driving 35 mph and attempting to make a right turn, the power steering failed and the ESC indicator illuminated on the instrument panel. The contact maneuvered the vehicle to the side of the road where the vehicle was turned off and restarted. The contact stated that the power steering returned to normal. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 52,000.

- St. Louis Park, MN, USA