10.0
really awful- Crashes / Fires:
- 5 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 65,888 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2009 Hyundai Elantra. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced a loss of power steering with the EPS warning light illuminated. The failure occurred on numerous occasions. The vehicle was towed to the dealer; however, the dealer was unable to duplicate the failure. The dealer replaced the tie rods, spark plugs, wiper blades, cabin air filter, driveline belt, transmission coolant, throttle, oil plug, struts, and control arms, and performed an alignment; however, the failure recurred with the EPS warning light illuminated. The vehicle was taken to an independent mechanic, who ordered the EPS sensor and was awaiting the replacement part. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 15V100000 (Steering) associated with the VIN; however, the contact had not yet received the recall notification. The failure mileage was 87,123.
- Pittsburgh, PA, USA
The contact owns a 2009 Hyundai Elantra. The contact stated that while attempting to make a right turn, the power steering assist failed as the EPS (Electric Power Steering) warning light illuminated on the instrument panel. Due to the failure, the vehicle was initially towed to an independent mechanic who diagnosed the vehicle with a power steering assist failure which was linked to NHTSA Campaign Number: 15V100000 (Steering). The vehicle was then towed to dealer where she was informed that the vehicle was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 139,000.
- Milford, CT, USA
EPS (Electronic Power Steering) light comes on on the dashboard. This prevents steering the vehicle from a dead stop or turning the vehicle is extremely hard. Vehicle has to be shut down and restarted, sometimes 1 to 2 times to eliminate the EPS light. Problem is repeatable every morning. Hyundai's number for this recall is 127. However at initial recall appointment only SW was updated. Per recall EPS unit may need to be replaced.
- Frisco, TX, USA
I bought the car for my mom about a year and a half it drove fine to just recently the eps light came after She turn on to the road and the steering got real tight and was hard to merge to the side road luckily She was going at a low speed to get over. So I done some searching to find that there was a recall 127 for that problem in 2015 so I called the dealership and they requested to have the car scan and said it was a software update. So I got the update and the angle sensor calibration it drove fine for 2 months now it-€™s getting worst. So they said the electric motor andsteering colmun has failed but they can-€™t replace because the recall is not active anymore.so I-€™m not sure what to
- Mobile, AL, USA
Steering column has alot of play. Pops as you turn the steering.
- Nitro, WV, USA
The contact owns a 2009 Hyundai Elantra. The vehicle had previously been serviced at the dealer under NHTSA Campaign Number: 15V100000 (Steering) however, the failure recurred. The contact stated while driving at an undisclosed speed, the vehicle lost power steering assist, with the EPS warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 107,000.
- West Hills, CA, USA
*Power steering. Yes. *Very difficult to turn the steering wheel causing delay in timing.. There is a significant amount of reports, etc. regarding this recall on the internet. However, it does not appear to be associated with my VIN #.
- Pittsburgh, PA, USA
At random times while driving (operating vehicle while in motion on public roads) the EPS light turned on and power steering stopped working. I pulled over on the side of the road and would shut off the engine and restart the vehicle and the power steering would restart. Sometime it would take several times to stop and start the vehicle for the power steering to start working again. The power steering shutting off has occurred four times within the past 18months while driving on public roads. The car has only 78,613 miles and the electronic power steering is malfunctioning.
- Yorba Linda, CA, USA
in a recent drive i realized that i had suddenly lost control of my steering wheel. the steering wheel was moving and responding much more quick than normal, but without any of the normal tension.
- Lombard, IL, USA
today my steering wheel was very "loose" to the touch. in other words it was far easier to turn the steering wheel than usual. it seemed that i was required to turn the steering wheel much more than usual to even make the simpliest of turns. i recently had air conditioning work done by a local auto shop. it seems very coincidental that all of a sudden my steering mechanism is working so poorly that my life may be in danger.
- Lombard, IL, USA
The contact owns a 2009 Hyundai Elantra. The contact had taken the vehicle to a dealer to have her A/C unit serviced; but upon return of the vehicle, the contact stated that her EPS(Electronic Power Steering) warning light had illuminated on the instrument panel. The contact stated that her steering wheel would jerk upon turning the steering wheel in either direction. The dealer was notified of the matter and informed her that the warning light was illuminated prior to service. The contact contested that claim and stated that she would have brought the warning light to their attention if the light had illuminated prior to service. The manufacturer was notified of the matter and gave the contact a case number. The contact was also notified that her vehicle was placed under NHTSA Campaign Number: 15V100000(Steering) back in 2015; however, the recall was serviced that same year. The vehicle had yet to be repaired. The failure mileage was approximately 37,000.
- Brooklyn, NY, USA
The contact owns a 2009 Hyundai Elantra. The contact stated while driving 35 mph, the vehicle lost power steering assist and it became difficult to steer the vehicle. The contact stated that the EPS warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with the power steering needing to be replaced. The vehicle was not yet repaired. The manufacturer had been informed of the failure and declined to offer any additional assistance. The failure mileage was approximately 34,900.
- Hopewell Junction, NY, USA
The contact owns a 2009 Hyundai Elantra. The contact stated that while driving at various speeds, the steering wheel became inoperable. The vehcile was restarted and worked as designed. The eps warning light was illuminated. The vehicle was taken to checkered flag Hyundai world (3700 sentara way, Virginia beach, va 23452, (757)497-7777) however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 87,724.
- Norfolk, VA, USA
While driving on the road, completely lost power steering. Tried to turn down the street where I live and almost didn't make the turn. The eps light is on and will not go off, there is no power steering. I let the car sit in the driveway over the weekend, started it up and there is still no power steering.
- Ormond Beach, FL, USA
Power steering keeps turning off even when the car is running in park. Have to keep pulling over to turn car off to reset it. I travel major highway on a daily basis and fear I will cause an accident due to steering locking up.
- Forty Fort, PA, USA
Steering wheel is clunking and the eps light is constantly on. It initially blinks when vehicle is turned on and then stays on shortly after. There have been many other recalls regarding steering wheel eps related faults and the steering suddenly stiffening up, causing loss of control on the vehicle either on local roadways or even on the highways (not only on the Elantra, but also on sonata models from this manufacturer.)
- Santa Fe Springs, CA, USA
When driving the vehicle the power steering suddenly turns and stays off until the car is turned off and is allowed to sit for a while (hour or more). This may put me in danger. It has happened a number of times. If I am turning or driving on a curve (highway of city street) the steering wheel will suddenly want to go straight. It seems to be a common problem with the car. I was told by the dealership that the steering angle sensor built into the eps column assembly is at fault and to fix it the whole column needs to be replaced.
- North Kansas City, MO, USA
The contact owns a 2009 Hyundai Elantra. The contact stated that the steering wheel made a clunking noise while driving and while stopped at a traffic light. There was no warning light illuminated. The vehicle was taken to ebersole Hyundai (2101 cumberland St, lebanon, pa 17042) and was informed that the gear coupling needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 80,000.
- Lebanon, PA, USA
09' Elantra gls approx. 66K miles 6/18/2020. I lost power steering and the eps light came on while accelerating through a light that had just turned green. Ever since then I randomly loose power steering and the eps light comes on. I've lost power steering while driving, right after shifting into gear (reverse and drive), and after I start to accelerate from a stopped position. There does not seem to be a pattern. The weather has been in the 70S/80S. Vehicle is all stock, fairly low mileage and has undergone routine maintenance. The previous owner reported this same issue at 35K miles which Hyundai fixed by adjusting the steering angle sensor. That wasn't a permanent fix, as im learning the best permanent fix is to replace the whole steering column.
- Fairfield, CT, USA
- Columbia, MD, USA