really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
56,500 miles

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problem #2

May 032011

XF 8-cyl

  • 17,000 miles
I purchased the 2009 Jaguar Xf supercharge and I had multiple stalls in this vehicle, where it would stop working and the reading board would read default system and would not start from anywhere to 2-20 minutes. I took the vehicle in of course several times and they only indicated it one time on one invoice, even though I had the recurring issue with this car. I finally took a video and gave it to the Jaguar shop in walnut creek (european Jaguar), and they sent the video to the manufacture. I was contacted by letter by the manufacturer saying sorry for your trouble. I also spoke to [xxx] my advisor who explained that the manufacture new the problem. Nothing seemed to fix this issue and finally on May 3, 2011, I was traveling on 580 westbound and the car exploded into flames. I escaped but with injuries to the right wrist and right knee, and left ankle, needing surgery and ptsd. I was told that my vehicle had the same type of 2010 models that were recalled, as to the gas flange /gas tank system, that could be related. I, however want to make a complaint because for the safety of others and if my children who were in the vehicle earlier that morning at 7:50 am, they would have ended in two deaths, likely three trying to rescue them. The explosion occurred at approximately 10;30 a.M. on May 3, 2011. I would like to thank you for your time and cooperation in taking the complaint. I can forward photos and anything else you would require if needed. Thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Brentwood , CA, USA

problem #1

May 092014

XF 8-cyl

  • 96,000 miles
The contact owns a 2009 Jaguar Xf. The contact stated that while driving approximately 60 mph, there was a sudden loss of engine power without warning. The contact mentioned that when the fuel tank was one quarter full, the failure would recur. The vehicle was towed to a dealer but was not diagnosed. The contact mentioned that he added fuel to the vehicle and it functioned normally afterward. The manufacturer was notified of the failure and stated that the vehicle was not included in NHTSA campaign number: 09V424000 (fuel system, gasoline). The vehicle was not repaired. The approximate failure and current mileage was 96,000. Kmj updated 07/22/14

- North Chester Field , VA, USA