10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
33,555 miles

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« Read the previous 20 complaints

problem #252

Apr 052023

Cherokee

  • miles
My Vehicle shuts down once a day, every morning after about a couple minutes of driving. The engine shuts off, the dash notifies me to "Shift vehicle into park then desired gear" but with my engine off, I have to restart my car as well. My car won't restart unless I try over and over and hold the key while turning the ignition. Occasionally I get a "Service Shifter" notification on my dash but no lights or notifications besides that. I've been to one Jeep dealership service department so far and they were not able to locate the cause.

- Independence, MO, USA

problem #251

Jan 012023

Cherokee

  • miles
Start stop system is malfunctioning. It will go off that it is malfunctioning after I go down the hill or up the hill sometimes if it-??s wet out it-??ll just go off but it-??s not working and the other problem I-??m having is the engine oil coolant housing. cracked. I noticed A bad smell of oil, then when I parked and came out of the store a bunch of oil under my car and further inspecting with my brother who was a mechanic, but retired said it is the oil engine coolant housing. He doesn-??t understand why they put plastic for that type of part. both of these problems started in January 2023

- Pittsburg , NH, USA

problem #250

Apr 012023

Cherokee

  • miles
For last yr i keep having car want stall did recall on it. Helped for bit, then it-??s always wanting stick between 2/3 when trying change gears. On different recall it fixed for bit the temp on transmission bouncing back forth a lot in temps. I have recorded video to show it. Now my engine light is on for P0441 code with power train possible evap leak. It just keeps being one problem after another like it-??s not wanting to get gas to it what seems like. It-??s all happened over last year and engine light came on Sat

- Antioch, TN, USA

problem #249

Aug 132022

Cherokee

  • miles
This car has had reoccurring issues related to the engine, ignition module and starter. It breaks down every few weeks. It has left me broken down and stranded on freeways, city roads and most recently on the side of a hill. When the key is inserted, it will not turn over completely and even after the key is removed the engine continues to make clicking sounds as if it is still trying to turn over and it smokes from underneath the hood. There were no warning indications. It has been taken to the dealer numerous times for the same issue but they do not find a problem and return it back to me just for it to occur again. Or the dealership will say they've fixed it but nothing has actually been done to the car. The dealership continues to be negligent. After the most recent occurence of the car leaving me stuck on the side of a hill and smoking, it was brought to the dealership August 2021 and still remains there as they continue to give me false hop in repairs. I have now not that vehicle in my possession for 6 months.

- Pleasanton, CA, USA

problem #248

Mar 022023

Cherokee

  • miles
Engine oil cooler failure, had to be replaced. Known issue per 3 techs. Leaks oil onto engine and exhaust. No warning, just the smoke and smell of burning oil. Occurred at 73,200 miles more or less.

- Culloden, WV, USA

problem #247

Jan 252023

Cherokee

  • miles
The component that needed replacement was the PTU (Power Transfer Unit). My Service 4WD drive light began going on so I brought it to my mechanic who told me there was a recall associated with this diagnostic code and to bring it to Jeep dealership. I then brought to dealership, was charged $160 and told that the recall was not for my particular VIN number and the cost of the repair was $3,000. When I googled this issue, there were all of the same warning lights, and all told that the PTU had failed. I fond it hard to believe that this same unit is faulty in the same year, make and model but only in specific cars" Isn't it the same part" I had to save up for the repair as it was costly. I was told that the car was drive-able. I was then driving with my daughter in the car and the car stopped accelerating and warning lights came on. I had to coast into a parking lot and the dashboard flashed to put the car in park. I put it in park and then car still would not accelerate. I called Jeep Customer Service to try and discuss this matter, as I could not afford the repair but need my vehicle for my job. They told me there was nothing they could do and there was no recall on my vehicle. The problem has been repaired by an independant service center on 2/8/23 for $1430 I have been a loyal Jeep customer for over 20 years and was very disheartened by this latest issue and how it was handled.

- Leonardo, NJ, USA

problem #246

Jan 262023

Cherokee

  • miles
Car randomly looses all power. I was driving with out any indication of a problem then the car stalls out causing a life or death moment. When I was about to get the car to restart I was overwhelmed with codes noting loss of communication with almost all body controls. 84k

- Beech Grove, IN, USA

problem #245

Aug 132020

Cherokee

  • miles
Vehicle hesitates, vibrates, looses momentum, shutters, almost stalls when ac to touched since the day I bought it at napelton jeep in palm beach fla. I was told it-€™s a jeep thing. The engine roars to like like it-€™s fighting to start. A fan sound will go on and off non stop effecting the power and rpm-€™s. A loss of power happens and then the car goes back to normal after a completely shaking the cab vibrating and shuttering

- Beech Grove, IN, USA

problem #244

Jan 172023

Cherokee

  • 140,000 miles
The contact owns a 2016 Jeep Cherokee. The contact stated that upon having the vehicle inspected, the contact was informed by the technician that there was a crack in the oil engine housing and needed to be replaced. No warning light was illuminated. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and the contact was informed that both were aware of the failure, but no further assistance was provided. The failure mileage was 140,000. The VIN was not available.

- Poland, ME, USA

problem #243

Apr 222019

Cherokee 4-cyl

  • miles
My 2016 jeep Cherokee Limited which has the 2.4 L Tiger Shark engine is failing miserably. There is a extremely obvious ring around the entirety of the engine block. The manifold gasket has failed. The head gasket has never been removed by myself or by a jeep dealership who had my authority to do so. The indicator lights on my vehicle still have not illuminated other than alerting in me I had a faulty water pump which had to be replaced at 75k miles. The OEM thermostat is plastic. Not metal as it should be considering the elevated temp produced by 2.4 L Tiger Shark engine. That engine has destroyed the gasket. The damage started at the right hand side-€opposite of oil opening-€ about the middle of the gasket head. My vehicle was serviced by jeep multiple times at Napleton-€™s JDR in West Palm Beach and the Jeep dealership in Greenwood Indiana. No one brought to my attention that I should have them investigate that. Instead alerted me to my windshield wipers needing to be replaced, Mind you a had done that the month prior from the same dealership. I question now why the engine was so very deeply cleaned when I purchased it and they even cleaned it twice in the days between me seeing and picking up the vehicle. They are aware of this. They were doing the oil changes. I asked how the oil was they always just said a bit low and never mentioned it unless asked. My next statement will be the now knocking pinging pistons. Mind you this Tiger Shark engine lifters/pistions are put in motion by OIL PRESSURE. Strangely the same problem Tiger Shark 2.4L is known for. No wonder so many people complain of there cars becoming immobilized when oil is beyond low. This is a very expensive fix. They knew it. Jeep would bankrupt if they had to either fix every single 2,4 L Tiger Shark engine and likely the multi air flow ones also. When I-€™m truth they should be totally replaced a blow head gasket and full engine tear down to replace lifters, head gasket+seal piston rings, spark plugs-€¦

- Beech Grove, IN, USA

problem #242

Oct 262022

Cherokee

  • miles
When Driving car if you began to go down hill the car will race motor and run away by its self It is very dangerous in curvy and hilly areas. This cay be caused on a daily bases

- Parsons, TN, USA

problem #241

Aug 182022

Cherokee

  • miles
Drove car a few minutes and while accelerating the vehicle slowly stopped and all the electrical warning signals went off simultaneously. I was able to push down on the gas pedal, but my car would not accelerate, nor did it sound like engine was running. Car would not power off, but would not move in reverse or drive. Every possible vehicle warning light flashed on the dash, all 5 lights lit up on the gear shifter at the same time, and the windshield wipers turned on even though they were turned off. I have a video of this. Power locks would not lock or unlock car. Power windows would not roll up or down. My media screen flashed an error message. State patrol and our local police department had stop traffic to safely move my car off the roadway to a safe location. My car was towed and the battery had to be disconnected, so vehicle would power off.

- New Haven, MO, USA

problem #240

Aug 092022

Cherokee

  • miles
1. UNKNOWN component/system failure. It is available for inspection on request. 2. My vehicle will randomly flash an error message while driving "Shift to park and then select desired gear." As this error message is displayed, the engine stops while driving. The car is seemingly forced into neutral. Sometimes it will start again immediately. Sometimes it takes several minutes. It happens completely randomly. It is incredibly dangerous, especially when driving on the highway. I have been lucky that no one has crashed into me yet. 3. I have not had my own vehicle checked for this issues as I am not confident that the solution will be found. I have found hundreds of other Jeep owners (various years/models) in online forums complaining about the same issue. The dealerships and service centers have not been able to find a fix, or even identify what the problem is. 4. No 5. Warning message reads something like: "Shift to park and then select desired gear." This has been appearing randomly while driving. This is an obvious issue with the Jeeps that I am certain Chrysler must be aware of. I have spent a lot of money on this car, and I am terrified to drive my young children to daycare. I am terrified to drive to work. I need this issue investigated, and I need a resolution. Hundreds, if not thousands, of Jeep owners need a resolution.

- Princeton, TX, USA

problem #239

Apr 102022

Cherokee

  • miles
Excessive oil consumption causing hesitation and stalls in traffic. Consumption is approximately 1.5qt. per 1000 mies

- Rumford, RI, USA

problem #238

Apr 052022

Cherokee

  • miles
The "Service Shifter" warning came on and the transmission started slipping. If the transmission goes out while myself or kids are on the highway it not only could endanger us, but others as well. I have had this looked at by an independent shop and all it says that there is a bulletin on it.

- Topeka, KS, USA

problem #237

Mar 192022

Cherokee

  • miles
This Jeep has stalled while on the road several times, more than once almost causing an accident. I have finally figured out that the engine uses more oil than a normal engine should, it does not inform the driver of low oil, and shuts off once the oil is below a certain point. This vehicle is extremely dangerous to be on any road and likely already caused numerous accidents. Please do something!!!!!

- Crescent, PA, USA

problem #236

Mar 182022

Cherokee

  • miles
All of a sudden you are driving and the vehicle wants to shut off like it's getting gas got cut off and it will Buck back and forth like a transmission issue Then all of a Sudden it kicked back in and you continue to drive as Normal but if you're at a stop and you go to take off it could be very dangerous if it stalls out on you

- Bradenton, FL, USA

problem #235

Feb 092022

Cherokee

  • miles
Car will slow down, steering wheel will lock, and message "Shift to P then Shift to desired gear" will pop up. Car will take a minute to start up again and problem reoccurs.

- Elmwood Park, Il, IL, USA

problem #234

Jan 122022

Cherokee

  • miles
I was driving home doing 65/70 when my dash lights came on, all of the shifter lights came on, and a service light started beeping to service the shifter. Leaving me stranded without a car. $600 for the parts plus labor and fees, I was able to get a new shifter replaced, and I am hoping this never happens again!

- Home , PA, USA

problem #233

Dec 042021

Cherokee

  • miles
I purchased this jeep in 2018, the service shifter light came on the car shutdown in the middle of the road while my daughter was driving she was able to get into a parking lot. We had the bezel and wiring harness replaced in January 2019, right after this happened. I now have the jeep and the shifter service light will randomly come on along with the service transmission light. When this happens the transmission will not engage and I have to make my way to the side of the road and put it in park and then the transmission will engage again.

- Jasper, TN, USA

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