10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
33,555 miles

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« Read the previous 20 complaints

problem #192

Aug 262020

Cherokee

  • 43,000 miles
I have 43,000 on my 2016..was driving home on the freeway and my service transmission warning came on and now service engine light is on....sounds like a common problem

- Kansas City, MO, USA

problem #191

Jul 142020

Cherokee

  • 155,000 miles
Was turning left and vehicle shut off midturn was nearly rear ended took Jeep in shop didn't fix was still under warranty also was driving when all Jeep instrument warning lights came on and lost all power coasted to a stop restarted, shifting became sluggish motor started knocking took to shop to get fix spend over 2000 bucks to get fix now they want 7000 bucks for engine

- Shiprock, NM, USA

problem #190

Aug 172020

Cherokee

  • 49,275 miles
When turning, left or right my 2016 Jeep Cherokee stalled. It emitted a ding sound and flashed the message 'shift gear to park first'. the battery light and check engine light illuminated and the engine shut itself off. I lost power steering and acceleration. It has happened 7 times since December 2019, sometimes multiple times a day. I suspect the oil level being low is the cause. But I have no indication that the oil level gets low.

- Shelbyville, IN, USA

problem #189

May 182020

Cherokee

  • 74,150 miles
I bought my car brand new in 2016. At 33,000 miles the engine failed resulting in the car shaking when accelerating in motion and the engine light came on. I brought it in and was told the spark plugs failed and they were replaced. At 58,000 miles the same thing happened again. I was told it was the spark plugs and these were replaced again. At 74,100 it happened a third time. I brought it to a different dealership. At this time, the car was almost 10,000 out of warranty. The dealership informed me that there was oil leaking out of my engine onto my spark plugs causing the spark plugs to mud up and fail and that I would need a new engine. After some arguing back and forth, fca, usa agreed to supply a new engine if I paid for the labor, which I did.

- Hillsborough, NJ, USA

problem #188

Jul 152020

Cherokee

  • 68,000 miles
The contact owns a 2016 Jeep Cherokee. The contact stated that the vehicle experienced rough idling. The check engine warning light was illuminated. The vehicle was taken to quirk Chrysler Dodge Jeep Ram (830 plain St, marshfield, MA 02050) to be diagnosed. The contact was informed that cylinder number 3 failed and that the engine needed to be replaced. The contact stated that the vehicle was previously taken to an independent mechanic and was diagnosed that low compression on cylinder number 3 showed internal failure with dtc number: P0303 (cylinder #3 misfire). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 68,000.

- Penbroke, MA, USA

problem #187

Jul 242020

Cherokee

  • 92,000 miles
Without warning my 2016 Jeep Cherokee will stall in the middle of the road. I have checked the oil after this occurred and there was very little oil left. No indicator lights came on and this has now happened while driving at about 35-45 mph and while making left turns. The oil is consistently changed at 5000 miles and this occurs after about 2000 miles

- Ashburn, VA, USA

problem #186

Jun 012020

Cherokee 4-cyl

  • 9,600 miles
My car started up fine then I was leaving a parking lot and my car literally stopped and died. I turned the key and my car wouldn't start up. I waited again and it still wouldn't start. I thought it was my battery so I had someone use jumper cables I waited a little bit longer and my car started up. Then the next day I drove it to the dealer ship then my husband was told when the oil gets to low the car automatically dies there are no warning signs, there's nothing you can do to fix this problem and that it's very common in my type of Jeep. So I've been checking my oil and every 2 days I have to put oil in my car because I'm scared that my car will stop on a major high way.because there was no way to fix this and I don't know where the oil is going in my car.

- Fort Worth, TX, USA

problem #185

Oct 012018

Cherokee 4-cyl

  • 54,000 miles
First this Jeep uses oil fast. I have to put oil in the car way before it's due to be ch aged. The car will stall and stop and have no power. It has shut off on me in the middle of a busy hwy and would not go. I had to cut it off and back on it would go about 500 feel and do it again. Now this Jeep has left me stranded a few times. It just would not crank. Replaced battery in key fob and still nothing. The car will randomly shut down and flash codes. It told me to service transmission about 54000 miles and wouldn't go. Brought it to a dealership and they updated it but those problems only fixed it for a few months.

- Wiggins, MS, USA

problem #184

Jun 012020

Cherokee 4-cyl

  • 54,000 miles
Car shut off in the middle of the highway, couldn't do anything, not even put it into park. Was going 70mph.

- Northfield, NH, USA

problem #183

Jun 122020

Cherokee 4-cyl

  • 100,249 miles
My 2016 Jeep Cherokee latitude 4 X 4 overheated bursting 2 cooling heater hoses, drained out all the antifreeze coolant. Mechanic hopes that head gasket will be the only damage otherwise can ruin the engine and that will cause a engine replacement which will be a very high cost.

- Elk Grove, CA, USA

problem #182

Jun 042020

Cherokee 4-cyl

  • 61,300 miles
I just bought the car a few months ago, the engine kept stalling will driving. The oil was bone dry!

- Sheboygan, WI, USA

problem #181

Feb 282019

Cherokee

  • 40,000 miles
Started having service shifter codes at approximately 30K. Would be repaired & after about 8 wks it would throw the same code. Repeated the same cycle 2 adtl times. Took a total of 4 times till the entire shifter, module & wiring were replaced. At 40K miles my Jeep died on me going down a hill. Had to coast down hill & find a halfway safe area off the highway. I had no ability to start the vehicle. The electronics would come on when I turned the key but it would not turn over. All the lights on the shifter would be solid & the service shifter alert came on. Immediately called the dealership. The service adviser walked me thru how to reset the car. Wait for 5 minutes. Turn the key on & let it cycle. Turn the key off. Repeat the process 3 X's till it starts. Took it into the dealership & was told the thermostat module & the radiator. Neither of which would be covered under warranty. Same time I also had an oil change done. 2 1/2 mths later same issue. Die going down a hill. Again took it to the dealership. Told that it was a sensor & wasn't covered under warranty. Had an oil change done this time. I have not replaced any parts on it yet. The thermostat module & the radiator are still the same as the first time I took them in. 8 weeks later same issue. I took it to my local auto repair in town since the dealership could not get me in for 2 weeks & the Jeep was leaving me coasting for a safe space to pull over in traffic. Within 2 minutes they discovered Jeep was 2 quarts low on oil. The engine was losing oil pressure & was shutting off the engine to keep it from damaging the motor. Since then I've tried to schedule service with two different dealerships only to be told that using 2-3 quarts extra of oil in between oil changes is normal & they can not do anything.

- Cassville, MO, USA

problem #180

Mar 032020

Cherokee

  • 65,000 miles
Car shuts off randomly while driving! loose power steering and power breaks. After looking online, this seems to be a common occurrence. Car stopped in the middle of an intersection! dealership explanation is that the oil is low and car is designed to shut off while driving if the oil is low. I just had an oil change and no oil light ever came on. Many people reporting the same and that this engine burns a whole quart of oil per 750 miles!!!

- Waxhaw, NC, USA

problem #179

Mar 122020

Cherokee

  • 32,000 miles
While car was in motion in suddenly slows down and seems to turn off and the battery light comes on and it states to put car in park. I'm unable to move care and steering wheel becomes locked

- North Bergen, NJ, USA

problem #178

Mar 092020

Cherokee

  • 47,000 miles
Service shifter light keeps coming on. All the lights light up on shifter. Car keeps sounding like it's revving on its own. And also car keeps feeling like brakes trying to slow down car by itself, and that happens sometimes while it sounds like revving at same time.

- Dudley, MA, USA

problem #177

Jan 012020

Cherokee

  • 49,000 miles
Enormous amounts of oil burning up and scolding the cylinder walls. Oil change and guaranteed 3000 miles. Less than 1000 miles later all oil gone and cylinder walls scorched. No leaks at all the cause the missing oil. Every 1000 miles dealer having to top off oil until next oil change.

- Semmes, AL, USA

problem #176

Dec 192019

Cherokee

  • 72,000 miles
Motor blew up at 72000 miles, smoke filled interior of vehicle making navigation impossible and rear tire was punctured by motor parts causing vehicle to leave roadway, informed Fiat/Chrysler of the issue of motor failing to cycle oil causing major failure of components, they are aware of engine issues yet refuse responsibility. Motor replaced at cost of 6,300. No warranty on vehicle.

- Summertown, TN, USA

problem #175

Mar 052020

Cherokee

  • 52,324 miles
The service shifter light keeps coming on. With that..the lights next to the park, drive, neutral and drive letters all turn red. I'm taking it to a dealership this Saturday and I know that it will cost me. I had my two kids in the car 1 and 3 years old when it happened. My car was parked overnight in my garage because it's been raining all week and I didn't want to get out into the rain to let my two kids inside. I drove it about a mile down the road when this problem started. I read that this is a reoccurring problem with this vehicle that a lot of people are having. Some say the problem gets worse like the vehicle shuts down while driving and others say they have to keep paying to have it 'fixed' but the problem with keep happening. Also my vehicle had a misfire on the 2nd cylinder and my vehicle kept jerking two weeks prior to this incident but we also paid to get that 'fixed'. I got this vehicle because I needed something reliable to drive my family around in and it's causing me more headache and now I have to worry if my kids are safe to ride with me in it.

- Fort Mitchell, AL, USA

problem #174

Feb 122020

Cherokee

  • 50,527 miles
The contact owns a 2016 Jeep Cherokee. The contact stated that while attempt to move from a stopp, the accelerator pedal was depressed however, the vehicle failed to respond. The contact stated that an audible chime was heard while the battery failure warning light was displayed on the instrument panel. The contact also experienced a similar failure while driving at 20 mph and attempting to merge onto a highway. The vehicle was taken to fred martin superstore 3195 barber rd, barberton, oh 44203 (330) 753-4444, to be diagnosed. The contact was informed that the oil level was low and that it was recommended that an oil change be performed. The oil change was performed. The manufacturer was not contacted or informed of the failure. The failure mileage was 50,527.

- Akron, OH, USA

problem #173

Jan 202020

Cherokee

  • 54,000 miles
Thankfully, after reading a large number of complaints from the same problem as my, we were still in our driveway when the vehicle was put in reverse and started to back out when warning came up to put vehicle in park and then select gear. So put in park and put into drive to pull back into driveway when warning came on to service transmission. Vehicle only has 54000 miles on it. Reading of a lot of people has this same issue, some while driving on the interstate

- Omaha, NE, USA

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