10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 31,775 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
The cruise control was set on my Cherokee. I was going down a hill and the vehicle accelerated. The cruise was set to 59 mph and the speed got up to 67 mph. The motor revved to about 4000 rpms. I turned off the cruise, stepped on the brake and put the car in neutral. After a couple of seconds the motor stopped revving and returned to normal. I put the car back in drive and it was fine. I was on a state highway in a 55 mph speed zone.
- Malvern, AR, USA
The contact owned a 2017 Jeep Cherokee. While driving approximately 40 mph, the vehicle suddenly accelerated. The driver lost control of the steering and crashed into a ditch. During the incident, the brakes and steering wheel malfunctioned and would not operate, and the air bags did not deploy. The vehicle was destroyed. The driver sustained injuries to the back and both knees. Medical attention was not received. A police report was filed. The cause of the failures was not determined. The manufacturer and local dealer were not notified. The failure mileage was 1,700...updated 10/19/17
- Richland, NC, USA
The contact owned a 2017 Jeep Cherokee. While the contact's spouse was driving 65 mph, the service shifter warning indicator illuminated. The contact stated that the vehicle accelerated independently and then shifted into park independently. The vehicle became uncontrollable, spun around several times, and crashed into a tractor trailer. The contact stated that the air bags failed to deploy. The contact's spouse sustained a bruised knee and a concussion, but did not seek medical attention. A police report was filed. The vehicle was towed to an auto body shop. The dealer was not contacted. The manufacturer was contacted and notified of the failure. The approximate failure mileage was 18,000. The vehicle was destroyed.updated 09/19/17 updated 10/23/17 updated11/16/17
- Lost Creek, WV, USA
The contact owns a 2017 Jeep Cherokee. While driving 65 mph with the cruise control activated, the vehicle independently accelerated and the engine revved. After applying the brakes, the vehicle resumed normal speed. The vehicle was not diagnosed or repaired. The local dealer (stephens Chrysler Jeep Dodge Ram 200 North street, bennington, vt, 05201) was contacted and referred the contact to NHTSA. The manufacturer was not notified of the failure. The failure mileage was approximately 9,700.
- Pownal, VT, USA
- Rockford, IL, USA