Service 4wd came on. Has been on. Jeep dealership said the switch was bad, replaced and still on. Since then it has turned off while driving 6 times. Now all the time in traffic and when I try to park it will say service shifter. I contacted stellantis directly about this and the supposed recall they announced, but has no fix. They said it isn't their problem it is on the dealer. Not acceptable to make a car that I have to force myself daily not to be in an accident with. Most recent was today. Car died and stuttered to a stop in someone's yard. Power assist stearing goes away! And it is 2wd now.

- Wake Forest, NC, USA

While driving my vehicle, the vehicle suddenly stopped accelerating. I pulled over and when I put it into park it felt like it was the transmission. However, I had the transmission inspected and there were no issues. Prior to the happening the "service 4WD" light kept coming on. After the incident, the vehicle could not be driven over 45mph, the steering was so stiff I could hardly turn it, and every time I put the vehicle into drive or park it would feel like the transmission was about to drop.

- West Chester , OH, USA

Constant overheating, I have replace the cooling system 3 times

- Chula Vista , CA, USA

The contact owns a 2018 Jeep Cherokee. The contact stated that while driving at undisclosed speeds, the vehicle shut off unintendedly. The contact stated that while at a traffic light or while slowing down, the vehicle shut off unintendedly. The contact stated that after ten minutes, the vehicle was restarted but shut off while approaching a stop. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who determined that the failure was due to the battery. The battery was replaced, but the failure recurred. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 117,000.

- Las Vegas, NV, USA

The contact owns a 2018 Jeep Cherokee. The contact stated while driving 80 MPH, the vehicle lost motive power. The contact stated that the vehicle failed to exceed 45 MPH without shaking violently. The 4-WD and check engine warning lights were illuminated. The contact stated that the vehicle was stuck in 2-WD. The contact stated that the failure was related to NHTSA Campaign Number: 25V011000 (Power Train); however, the VIN was not included. The local dealer was contacted, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 100,651.

- Kalamazoo, MI, USA

2018 Jeep Cherokee has service shifter appearing multiple times in the last 2 months. It has lasted up to 3 days before resetting. My jeep has 78K miles and I'm the only owner. My jeep has randomly shut down completely while driving 65+ mph. When I restart it, the transmission makes a jerking motion and the rpms accelerate rapidly. Upon investigation I'm finding this is a HUGE problem with this model year, along with 2017 & 2019. THIS NEEDS TO BE RECALLED before someone dies from this jeep being in an accident with little to zero time to recover power!

- Saint Petersburg , FL, USA

While driving the vehicle the engine loses total power and says to shift to park. No engine lights come on, no warning lights. Total loss of power is a serious issue - reading on the jeep forums this is not an uncommon problem. Have to try and safely get to the side of the road, put it in park, turn car off and attempts to restart take 1 to 6 tries. This has happened four times in 1 month

- Merritt Island, FL, USA

When I take a turn or slam on my brakes sometimes my vehicle shuts off and flashes battery on the dash. Even though I-??ve changed the battery I-??m still having the same issue. I also have issues with my fuel level. The numbers jump around constantly and seem to not add up to the miles I drive.

- Farmersville, TX, USA

Service shifter message appears on screen over speedometer. All the gears light up red on the shifter. Unable to change gears unless you turn off the car and restart. Happens multiple times per year. When you search the internet this is a common occurrence and nothing is being done about it.

- Mokena, IL, USA

I have had several times where I will be driving and the engine cuts out and you lose all power and power steering. The screen comes up and says shift to park or neutral press brake + gear. I put in park and after few minutes it usually restarts on first try. The most recent i tried about 10 times and call toe truck. I live in northern maine and below zero temps and tow truck couldn't arrive for 4-5 hrs. I live in remote area and only 1 option and they were hours away. I was in the middle of the road and was blocking traffic for bigger vehicles. After about 30 minutes and many attempts it finally restarted. I immediately drove to garage and they scan for codes and there were none. It was starting normally and running fine.bbthis has happened driving in traffic at stop light or going very slow around sharp corners or after sitting and then taking off. There has been many scenarios all could cause traffic accidents as it is out of your control and you never know when it will happen. It's gone months without doing it and then it happen multiple times. I live in very remote are and drive to the city for appts and travel alot of times after dark and after hours to even get towed. I don't feel safe driving my vehicle anymore fear of accident, bad area, temperatures, being stranded with no cell phone coverage. I live on dirt road and can't always count on help right away. It's happened too many times where I don't feel safe in a vehicle I love. I have tried oil changes, spark plugs, battery and I know there was a few others and nothing works. This has been happening since 50k miles and now 127k. I want to keep this vehicle but not feeling safe. I another garage visit scheduled next week to see if there is anything else to try.

- Greenville, ME, USA

Cracked Oil housing pump failure Fuel tube leak The car shifts while in drive it jumps like it gets stuck in a gear.

- St. Charles , IL, USA

After period of changes in cold and hot weather swinging from 70s to 30s car began to have a small oil leak. Took vehicle in for oil change at 120, xxx miles and no leak was found, over the next weeks the leak got worse and during driving the vehicle would intermittently display low oil pressure warning. After checking the dipstick there was very little oil. Vehicle was taken in for service (123, xxx miles) and it was found that the Oil Filter Housing had cracked. The Jeep Service Advisor stated that it was a common issue for Jeep vehicles with the 3.2L V6 over 80k miles. Oil was spilling out and down the engine filling the valley between cylinders and onto the exhaust which could possibly lead to fire or catastrophic engine failure due to oil starvation.

- Chesapeake, VA, USA

There is an issue with the car pertaining the gear shifter and the way it effects the engine. There are currently 2k parts on back order for this same issue. Center shifter bezel Parts number 5YD27LS5AAA

- Las Vegas, NV, USA

Oil leak found on driveway. 2018 Jeep Cherokee Limited taken in for an oil change and diagnosis. Jeep Cherokee has oil leaking into the oil filter housing. Oil filter housing is plastic and needs to be replaced with a metal housing and new gaskets, along with a coolant change and oil change. This appears to be a common failure. Repairs are costly.

- Swedesboro, NJ, USA

My jeep will stall without warning. If i turn, it stalls out, brake it stalls, turn the vehicle on hit the gas to go and step off the gas it stalls. Sometimes it won-??t start or it will start then stall out. It-??s without warning and has had me left on the side of the road multiple times after pushing it out of the way or trying to get it to start again. I-??ve had the computer plugged up to it and even the mechanics said they haven-??t seen this before. I-??ve had the individual parts to the engine tested, they work just fine such as alternator. I will just randomly lose power while driving. I also have the random Gear Shifter Error that it seems every Jeep owner is going through.

- Collierville, TN, USA

SVC 4WD warning. Diagnosed at Jeep Dealership (Recommend replace due to CODE C14A7-97 - PTU Motor-Component or System Operation Obstructed or Blocked. Part is on a back-order status, the only information provided from the manufacturer is they are working to obtain part status. We have no ETA on part at this time.) Part is not available, and car can't be driven

- Lancaster, PA, USA

The vehicle consume too much oil.it completely run out of oil after driving a 1000 mile only.the engine stop suddenly while driving which put my safety in danger.because it happened when the vehicle engine stop running in the highway in the middle of traffic. I call the manufacturer they said there is a recall (W20 )for this car regarding those issue. And they said once they update the car software those issues should be resolved. But afterwards the same issue still happenings. The car currently only has 32k miles.those problems started back on March 2024 when.the car has only 24k miles

- Union City, GA, USA

2018 Jeep Cherokee Limited, 154k miles currently. Purchased vehicle from third party with under 100k miles. Vehicle maintenance was always done per manufacturer suggestions(from third party and myself), at 152k miles I noticed vehicle overheating when driving 25-55MPH (with AC off). Also noticed a reduction in the powertrain. Vehicle diagnostic done at local mechanic and cleared(no coolant leak, no oil leak engine was in good condition.) Oil change and other regular maintenance work done as well. Then engine eventually blew a gasket, and a hose resulting in me having to replace entire engine and other damaged components due to the engine being poorly built.

- Imperial, CA, USA

Fuel flooding engine and ruining catalytic converter

- Reeds Spring, MO, USA

This was a jeep sold to me with active recalls

- Lyndonville, VT, USA