10.0

really awful
Crashes / Fires:
3 / 8
Injuries / Deaths:
2 / 0
Average Mileage:
13,826 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2019 Jeep Cherokee:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad

« Read the previous 20 complaints

problem #321

Jul 192023

Cherokee

  • miles
We were driving down the road at about 60MPH and the engine just quite running. With the flow of traffic, I was almost hit in the rear end, but I was able to safely move to the shoulder of the road. The car would not restart and we had it towed to dealer. The dealer informed me it needed a new engine. Upon inspection and removal of the head of the engine, the #3 cylinder piston was melted and had zero compression and the #1 cylinder piston was partially melted and had zero compression as well. All regular maintenance was performed on the vehicle. We have the 2.0l vin N. No warning lights or codes were illuminated or present at the time of or after the incident.

- Alto, MI, USA

problem #320

Aug 052023

Cherokee

  • miles
Driving with my children and car started to shake a little when getting on highway, while on car started shaking violently and felt was going to die. I had to drive like that to get to an exit and was able to pull over. Turned the car off and turned back on. And same, then check engine light came on but not flashing. After getting it to a mechanic and the dealer was told my cylinder blew. And the engine is done. Felt that was a safety risk for me to driving with my children like that and now we are without a car. If someone maintains their car and gets regular oil checks then how is it possible for an engine to blow.

- Valparaiso, IN, USA

problem #319

Jul 092023

Cherokee

  • miles
I was driving my 2019 jeep cherokee on a very busy road when my car came to a screeching stop while in drive and began grinding it would only go in reverse the transmission blew it only has 23000 miles on it currently it is a big safety concern

- Syracuse, NY, USA

problem #318

Jul 232023

Cherokee

  • miles
I was driving on the highway when all of a sudden my car just shut off. No warning or anything. My speed went from 75 miles to 0 in less than a minute.

- San Antonio, TX, USA

problem #317

Jun 242023

Cherokee

  • miles
Engine shut off unexpectedly, with no indication of a problem existed. After Jeep certified mechanic diagnosis, cylinder #2 failed. Results, engine failure, engine replacement. 63900 miles on odometer.

- Garland, UT, USA

problem #316

Jun 102023

Cherokee

  • miles
As accelerating to pass a vehicle, the car would not accelerate. When it eventually did, it was miss firing and still wouldn-??t accelerate properly. This caused a hindrance to the flow of traffic and eventually lost complete power while on the highway. It was towed to an independent service center and he confirmed there was an issue with the engine, with no obvious fault of the driver. No warning lamps appeared prior to the failure of the engine.

- Morris, OK, USA

problem #315

Jun 282023

Cherokee

  • miles
While driving at highway speeds the vehicle engine stalled. I was unable to restart the vehicle after multiple attempts during rush hour traffic. The check engine light is now on and AC has failed as well, vehicle was limped to a dealership. There was a known recall that was repaired back in 2018 on this vehicle but it appears to have come back.

- San Antonio, TX, USA

problem #314

Jun 262023

Cherokee

  • miles
When coming to a stop with engine running the car engine turns off

- Niagara Falls, NY, USA

problem #313

May 192023

Cherokee

  • miles
2019 jeep Cherokee- check engine light came on at 62,000 miles - reading said it was a 'cylinder 1 misfire' - long story short, I need a whole new engine. Coolant is leaking into the cylinder and throughout the engine with scoring, etc.

- Thornton, CO, USA

problem #312

Jun 242023

Cherokee

  • miles
My Jeep Cherokee stalled as I approached a stop light. I was able to restart.

- Tulsa, OK, USA

problem #311

Jun 152023

Cherokee

  • miles
I came to a major intersection and the SUV shut completely down. Would not start up. Steering wheel was stuck. Then voltage dropped to 11.7 volts. The battery always reads 13.7 and higher usually. Afttercharge back to 13.7. I was driving for 45 minutes continuously before incident happened.

- Franklin Square, NY, USA

problem #310

May 012023

Cherokee

  • miles
The car will start, drive for a minute or two and then the battery warning light flashes and the car completely stalls out and dies. This has now happened 3 times. Back in I believe January it happened and I replaced the battery, but then was told that the battery I replaced was actually still good (it had only been a year old). It then happened yesterday and then again today. I have taken it into the dealership and it is apparently still related to the oil consumption being way higher then it should be (which I was under the impression was fixed 2 years ago when I took the car in for it stalling out). This car is incredibly unsafe. It is unacceptable that it just turns off in the middle of the road when I am transporting my children. Ridiculous to be stuck with a car that has ongoing issues of this nature. The car is still a thousand miles from being due for a regular oil change and the dealership said it was completely out of oil when they looked today.

- Mount Airy, MD, USA

problem #309

Mar 272023

Cherokee

  • miles
My car just stated acting up I got several warnings, start stop not working, all the systems falling, I have checked battery and alternator but not luck it still have the same issues. Transmission not shifting. It died while I have-??s driving on a really busy highway, luckily I was able to pull over.

- Dallas , TX, USA

problem #308

Mar 272023

Cherokee

  • miles
Vehicle shut off while in drive, engine and all electrical power stopped.

- Piney Flats, TN, USA

problem #307

Mar 172023

Cherokee

  • miles
The engine shuts off a lights and during turning on occasion presenting a very dangerous situation. This seems common in these jeeps

- Riverview , MI, USA

problem #306

Sep 152022

Cherokee

  • 80,000 miles
The contact owns a 2019 Jeep Cherokee. The contact stated while the vehicle at a complete stop at the red light, it failed to shift into gears and stalled. The contact was able to restart the vehicle, and the vehicle responded as needed; however, the failure reoccurred while at a complete stop. Additionally, the contact stated that the vehicle would hesitate to respond while driving from a complete stop. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 80,000.

- Lake City, FL, USA

problem #305

Feb 262023

Cherokee

  • miles
Vehicle stalls while driving. Check oil light not alerting driver of low oil resulting in frequent stalls while driving or idle.

- Richmond, TX, USA

problem #304

Feb 272023

Cherokee

  • miles
When vehicle is in idle mode it completely shuts off causing risk of a accident

- Philadelphia , PA, USA

problem #303

Feb 272023

Cherokee

  • miles
When vehicle is in idle mode it completely shuts off causing risk of a accident

- Philadelphia , PA, USA

problem #302

Feb 072023

Cherokee

  • miles
Re: Safety Concerns Regarding Jeep Cherokee 2019 Engine Misfire To Whom It May Concern, I am writing to report a significant safety issue regarding my Jeep Cherokee 2019. I bought the car new and have always serviced it in the official dealer. Recently, my vehicle began to misfire while I was driving, which caused me to feel unsafe and concerned for my safety. Upon taking my vehicle to the dealership, I was informed that the engine needed to be replaced. The dealer service report showed that the cause of the issue was a P0302 cylinder 2 misfire code, and that the engine was misfiring. Additionally, the report indicated that there was only 75 psi compression on cylinder #2 and 40% cylinder leakage. My car had only slightly exceeded the mileage limit of the manufacturer's warranty, which was for 60,000 miles, at 60,800 miles. However, the warranty did not cover the cost of the engine replacement, which was approximately $13,000. This safety issue is concerning because the engine misfire could cause the vehicle to suddenly stall or lose power, which could result in a serious accident. Additionally, I am disappointed that the warranty did not cover the necessary repairs, and I was left to pay for such a significant expense for a vehicle that is only a few years old. Furthermore, the manufacturer has offered to pay only 50% of the cost of a new engine, which I do not believe is fair or reasonable. I request that the manufacturer reconsider its decision and replace the engine at no cost to me. I urge the National Highway Traffic Safety Administration to investigate this safety issue with Jeep Cherokee 2019 engines to ensure that other drivers do not experience the same safety concerns. I believe that it is critical to ensure that vehicles are safe for drivers and passengers to operate. Thank you for your attention to this matter.

- Cottage Grove, MN, USA

Read the next 20 complaints »