10.0

really awful
Crashes / Fires:
3 / 8
Injuries / Deaths:
2 / 0
Average Mileage:
13,826 miles

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« Read the previous 20 complaints

problem #301

Feb 222023

Cherokee

  • miles
Svr 4x4 transmission issue

- Bucyrus, MO, USA

problem #300

Nov 282022

Cherokee

  • miles
The vehicle would overcharge in which made the vehicle loss all power, lighting, and steering control. U had to come to a complete stop and restart the vehicle which would put it into limp mode and not handle properly

- Sutherlin, OR, USA

problem #299

Jan 152023

Cherokee

  • miles
The contact owns a 2019 Jeep Cherokee. The contact stated while driving approximately 20 MPH, the vehicle decelerated, lost motive power, and stalled. The contact stated that the oil and battery warning lights were illuminated. The vehicle was able to restart after several attempts. The vehicle was taken to the dealer that the vehicle was purchased. The Kia dealer was unable to diagnose the vehicle and determine the cause of the failure. The vehicle was then sent to an unknown Jeep dealer where the vehicle was awaiting diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Saint Louis, MO, USA

problem #298

Jan 152023

Cherokee

  • miles
Was driving 57mph when the jeep just stopped running. The battery light came on so I pushed the gas peddle to see if it was working it was not. Cars behind me traveling the same speed. Almost got rear-ended before I was Able to pull off the road. Car will not start now. makes a humming/buzzing noise.

- Riddle, OR, USA

problem #297

Sep 012022

Cherokee

  • miles
For the passed few months (beginning Sept 2022), my cars temperature gauge inside shows that its running hot even when there is coolant present. When checking the coolant prior to taking off the cap, the conatiner looks empty. However, when i take off the cap there is a gurgling noise and the container refills on its own. Unfortunately. I've had to add coolant to my car every 5-10 days to make sure it stays full because it constantly says it's hot, all the way to the H. Since then there have been a list of other issues: 1. heat has randomly stopped working and the check engine light has come on. 2. Error message saying automatic stop/start is unavailable and service stop/start 3. Lots of jerking when pressing the gas petal to accelerate and you can hear the gears trying to move, but it gets stuck at 1 number and then a hard jerk 4. Ticking/knocking sound when driving (started 1/1/23) 5. When using the dash screen, it randomly blanks out and I am unable to see/hear until I restart the car 6. Seatbelts lock when trying to put them on after starting the car. The belts will not move and it cannot be put on until after I move the car in reverse/drive.

- Alpharetta, GA, USA

problem #296

Dec 202022

Cherokee

  • miles
My Jeep has been in the shop 5 times in the last 6 months. The engine stalls out and the engine makes a knocking sound. This morning, 12/20/22, I was driving to work and went to slow down for a red light and the emergency break engaged and the Jeep stalled out. I was almost rear ended and could have been injured. Now the Jeep is dinging and the indicator light is flashing saying" service park break".. the dealership I bought my car from refuses to assist me anymore and I am at a loss.

- Danville, AR, USA

problem #295

Aug 302022

Cherokee

  • miles
This vehicle equipped with turbocharge. On 3 different occasions vehicle stalled instead of accelerating while pulling out into traffic from a stopped position. Message appeared saying "Service electronic throttle". Also, ESS symbol came on in red where warning symbols appear at the same time.Later, that went off and electrical symbol came on, looks like lightning bolt. Engine did restart itself after about 20 seconds, with vehicle shuddering rather violently. This could have caused a serious accident.

- Muncie , IN, USA

problem #294

Nov 012022

Cherokee

  • miles
When stopped at multiple ref lights having my foot on the break pedal the car suddenly accelerates on its own and stays at 2000 rpms. This does not go away and the car must be put in park and turned off for the issue to stop.

- Woodhaven , NY, USA

problem #293

Nov 142022

Cherokee

  • miles
The engine dies without warning while driving and it's burning gas much more than usual. Car has been brought back to dealer with no lasting remedy. One dealer blamed it on a built-in function which causes the engine to stop if the oil level is low so that the engine doesn't burn up, but the oil level was fine. Another dealer said the it was the "auto on/off" function that is controlled by a separate battery that could be bad or the switch that controls the "auto on/off" function, but did not fix it.

- River Ridge, LA, USA

problem #292

Apr 012022

Cherokee 4-cyl

  • 19,000 miles
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at 60 MPH, the vehicle was jerking, and the engine revved inadvertently. The contact also stated that when she applied the brakes, a loud abnormal noise was heard. After parking the vehicle, the parking brake engaged independently. Additionally, the contact also stated that she needed to refill the engine oil on a weekly basis. No warning lights were illuminated. The vehicle was taken to a local dealer on two different occasions; however, the failure could not be duplicated. The vehicle was then taken to Lone Star Chrysler Dodge Jeep Ram (8811 Interstate 35 Access Rd, San Antonio, TX 78211) where various unknown repairs were performed; however, the failure recurred. The contact stated that she was offered to trade in the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 19,000.

- San Antonio, TX, USA

problem #291

Aug 202022

Cherokee

  • miles
Hello -- My Jeep has had a repetitive issue with the Start/Stop system since I took ownership. In recent months, my vehicle has stalled on two separate occasions by completely shutting down at a stop light. First the "hood switch is open" alert comes up, then an emergency braking alert comes up, all while the vehicle completely shuts off as I am accelerating. This is extremely dangerous as it could definitely cause an accident as I'm mid-intersection. I have taken my vehicle to Jeep to complain of the issue, but they have let me know that the vehicle is not recording the error codes and there is nothing to be done. They literally send me home to continue driving it and have the stalling happen again. I have done extensive research and found that I am not the only Jeep owner with this issue. In fact, they have also gone through very similar frustrations with the dealership as they state there is nothing to be done. From my research it looks like it could be the IBS connector (intelligent battery sensor), but it also could be a poor electrical system. Please help.

- Los Angeles, CA, USA

problem #290

Oct 042022

Cherokee

  • 116,000 miles
The contact owns a 2019 Jeep Cherokee. The contact stated that while in for a routine oil change it was discovered that oil was leaking from the rear main seal. The vehicle was taken to the local dealer who confirmed the leak and indicated that the rear main seal needed to be replaced. The vehicle was not yet repaired. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 116,000.

- Coats, NC, USA

problem #289

Oct 072022

Cherokee

  • miles
Vehicle auto stop/start malfunctioning. Vehicle has shut off while driving. Vehicle has shut off while coming to a stop. Vehicle fails to start with auto stop/start feature. Vehicle currently won-€™t start.

- Odenton, MD, USA

problem #288

Oct 062022

Cherokee

  • miles
I bought this car end of July 2022, around 31,000 miles from a Jeep dealer. Within weeks I began receiving alerts on my dash that the 4WD needed to be serviced as well as the start/stop function. Dealer had my car in Sept for almost two weeks. Today, something flashed on my screen stating electric failure and it completely shut down. Nothing will turn on. It had to be drug up onto the tow truck as it could not be placed into neutral. Upon reviewing online resources, this appears to be an issue with this year/model, often happening while the car is in motion. This is terrifying! I have owned two Dodge Journeys and am currently leasing a wrangler. I have been a long time Dodge/Jeep customer and am terrified to drive this vehicle! If I could hand the keys back I would. The service center at the dealership said that they -€œshould-€ be able to look at my car next week- just to look at it!

- Romeo, MI, USA

problem #287

Jul 022022

Cherokee

  • 52,082 miles
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. Additionally, the vehicle made abnormal sounds while driving. The contact was able to restart the vehicle. The vehicle was taken to the dealer where it was diagnosed and determined that the engine needed to be replaced after an oil consumption test was performed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 52,082.

- Los Angeles, CA, USA

problem #286

Aug 122022

Cherokee

  • miles
The automatic start/stop feature shows a warning on the dashboard. The vehicle cut off completely at a stopping point 3 times on me. It-€™s not suppose to cut off completely, when I took my foot off the break and or pressed the gas the vehicle did not move nor was it still running.

- Albany, GA, USA

problem #285

Aug 222019

Cherokee

  • 55,000 miles
The contact owns a 2019 Jeep Cherokee. The contact stated while driving 30-35 MPH, the vehicle lost motive power. The contact was unable to veer to the side of the road and activated the hazard lights. The contact stated that he was able to restart the vehicle after approximately 25 minutes. The contact stated that the failure had been reoccurring. The vehicle was taken to the dealer who informed the contact that the vehicle could not be repaired under an unknown recall as it had already been completed on the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 55,000.

- Kansas City, MO, USA

problem #284

Aug 032022

Cherokee

  • miles
The Jeep auto restarted after a sitting at a red light then the car shut off and would not go. The accessory lights were still on and the dashboard indicated the emergency brake was on. Pushed the restart car button but the car did not respond. I manually turned off the emergency break and waited a minute then the car restarted after pushing the button. My safety was put at risk because the light had turned green and the car behind me had started to go. I put my hazard lights on and the car drove around me. Had this happened at a higher speed the car would have ran into the back of me and I'm pregnant so the life of my unborn child would have been put at risk. The problem has not been reproduced. There was no warning that the car was going to experience a problem. After it restarted I checked the battery indicator on the dash board and it was well charged. The only indication that there was a problem during the incident was that the dashboard said emergency break in red.

- Virginia Beach, VA, USA

problem #283

Jul 152022

Cherokee

  • miles
Vehicle stalled when slowing to a stop prior to coming to a complete stop, power steering went out and loss of vehicle control almost causing wreck 7/15/22.

- Richmond, KY, USA

problem #282

Jul 042022

Cherokee

  • miles
Going to work cylinder number 2 piston and rings failed with 72k miles. When I proceeded to call the dealership for parts to have repaired they do not offer parts but a complete engine. The service Manager also proceeded to say they have one in the parking lot with the same scenario. I also did a search online and found another that has failed.

- Browndale , PA, USA

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