10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
21,667 miles

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problem #51

Oct 012020

Compass

  • miles
Uconnect touch screen delaminating on my 2017 Jeep Compass Limited 4X4. Started right after my car was just out of warranty, so when I called no one would help me or fix the issue. This was about 2 years ago, I have been dealing with this issue since 2020, it is now 2023.. Since then the screen has gotten WAY worse, delaminating half the screen. It is very distracting while driving and a safety hazard as it will randomly change settings, change which screen I'm on (if on audio, it will change to climate control etc.), sometimes does not work while I am touching the screen, like if I am trying change my climate control settings. If I am driving and need to change my AC up or heat down and its not working, I am having to take my eyes off the road longer to try and get the screen to work, which is a huge safety hazard. Also, probably not be related to the delamination, but my phone will not connect through USB to my Jeep, therefore I cannot use Android Auto. This is also a safety concern as I have to hold my phone or set it down on my lap and look down constantly to use GPS. I live in NJ and GPS is a MUST when driving anywhere. I have tried many different phones, different cables, and resetting my system, with no luck. With so many things wrong with the Jeeps screens especially 2017 and 2018 models you would think they would put out a recall, specifically for the delamination! This is happening to SO many people with various Jeep models. I have been on the phone with Jeep multiple times, many times with representatives who are short with me, and do not care about the issue. It seems as if they get so many calls about the same issue, that once they hear that you are having problems with your screen delaminating they just dismiss you and want to get you off the phone. The issues I am dealing with, along with so many others is very distracting and a major safety concern when the screen is not working property while driving.

- Rahway, NJ, USA

problem #50

Sep 212022

Compass

  • miles
I have done some research and found others that say they got the radio relaced for free because it is a safety Hazzard. The radio chooses options on its own such as the climate options and you can't change it when it happens. I can't keep the SOS app on the radio because it randomly chooses it. I have to keep it turned off and there are some things you cannot use without the radio. It controls all of the driver assist options.

- Red Boiling Springs, TN, USA

problem #49

Sep 092022

Compass

  • miles
Issues staring the car, dealership makes me buy a new battery and that-€™s not the problem. Still after spending money on a new battery, it-€™s a problem. 13.4 v and it still has issues starting. Sometimes it starts and will NOT let me leave park. I am exhausted of these issues and constantly missing work because of this car the whole point in buying a 2017 car was for it to be reliable, and instead I-€™m having a problem even starting it!!!!

- Cinnaminson , NJ, USA

problem #48

Aug 122022

Compass

  • miles
Touch screen on radio/dash is delaminating causing ghost touches. The delamination has caused issues with AC/heating since it glitches and presses what it wants.

- Belle Chasse, LA, USA

problem #47

Jan 012022

Compass

  • miles
The uconnect system screen malfunctions and the screen turns black at times. The system can also make random loud noises while driving. The screen will also keep the backup camera on while you are in drive and cause a major distraction if you look at it. The uconnect screen also has delamination and has bubblin on the screen which is a common problem across many Jeep-Dodge-Ram-Chrysler models between the years of 2017-2019 with the research I have found. In my car it causes ghost movements and screen locking ehich can be incredibly dangerous and distracting.

- Wantagh, NY, USA

problem #46

Nov 052021

Compass

  • miles
Delamination of Uconnect radio causing multiple electronic malfunctions on vehicle, causing a safety issue. Problem has been reproduced and was confirmed by dealership on November 5th 2021. Issue first started in February of 2020.

- White Bluff, TN, USA

problem #45

Oct 262021

Compass

  • miles
My vehicle continually stalls when driving or at stop lights. Sometimes it will start back up other times I have to have it towed.

- Colleyville , TX, USA

problem #44

Oct 042021

Compass

  • miles
Was towed into shop on 4/13/20 jeep would not start, the dealer said it was the battery. Took to shop on 3/9/21 the jeep was stalling out at red light and would not start back up, it took several times to start on a busy highway! Dealer said oil was low and did a consumption test! On 8/17/21 the jeep stalled at a busy light and would not start back up, I had to call 911 to get a officer behind me so I wouldn-€™t get hit, I had to tow the jeep back to the dealer. The dealer said the oil was low again. On 10/4/21 the jeep stalled out again at the light and would not start it took me over 5 minutes to get it stated! The only light that came up was the transmission need service now, the dealer look at the jeep and said it was both batteries gone bad! My concern is it keeps stalling out at lights in drive and will not start back up! Which puts myself at risk of being hit from behind! Another thing is when this happens there is no warning lights coming up to let me know what is wrong!

- North Chesterfield , VA, USA

problem #43

Mar 262020

Compass

  • 35,000 miles
Electrical system problem Jeep completely stops with no warning due to intermittent electrical failure

- Newport, KY, USA

problem #42

Apr 032020

Compass

  • 30,000 miles
When stopped at a stop light with the engine in gear (drive) there will be a vibration coming from the engine compartment. If you shift into park or neutral it will stop. It only vibrates at an idle while in gear once you start moving it stops.

- Lansing, MI, USA

problem #41

Feb 152021

Compass

  • 119,521 miles
My vehicle went from not being able to control acceleration or accelerate and making a strange sound while in motion while the RPM was steady going up, to not accelerating at all while in motion, to not shifting gears, to not doing anything in less than 24 hours. I was on the highway when I first noticed all of the problems. I had to pull on side of the road multiple times. It was scary and dangerous being on side of the road as a woman at night with very little lighting in the area. When the vehicle didn't want to do anything at all it was parked.

- Donaldsonville, LA, USA

problem #40

Feb 032021

Compass

  • 37,500 miles
My Jeep Compass is having issues starting. I have had to take it to the mechanic twice in the past 3 weeks because it keeps not starting! I've tried jumping the battery and nothing. If it sits just one day without it being started, it will go completely dead and won't take a jump. As of right now, my mechanic doesn't even know what's wrong.

- Los Angeles, CA, USA

problem #39

Dec 022020

Compass

  • miles
While pulling off from a stop, the electronic parking brake turns on by itself. This has occurred multiple times, typically on flat city street at a red light or stop sign. The only way to get the car to drive is to restart the engine, but this sometimes takes a few times to start.

- Chicago, IL, USA

problem #38

Jun 242019

Compass

  • 15,000 miles
Start/stop does not engage when stopped

- Bradenton, FL, USA

problem #37

Sep 222020

Compass

  • miles
The radio/navigation system seems to have a mind of it's own. First, the radio screen has been slowly separating from the radio, which hasn't affected the use of the touch screen usage. It is about half way separated. All of a sudden we find the unit changing our radio stations using our presets and manually entering in digits; it scrolls through the air conditioning vent options and stops on any one of them randomly; it has selected the uconnect app trying to load some application that isn't loaded; it has selected to turn on the heated steering wheel; it has selected to turn on either seat's heater and then off again, then both, etc.; it has selected the navigation and routed to different locations and started the navigation all on it's own; on one drive, while in motion, this summer when 100 deg outside, it has turned the heater all the way up and then locked the screen so we couldn't change it back. On this one, it nearly caused an accident! my has had a stroke before and can't take the heat. When it wouldn't let her change it back to air conditioning she nearly passed out trying to get out of traffic and to the side of the road. It wouldn't even let her use the manual knobs to control the air conditioning. They were locked. Even when turning car off and then back on didn't help initially. It took 3 times until it let her adjust it. These happenings are random; some happening more than others and sometimes not at all. It happens at any point, in motion or sitting still; city, highway, turning, straight; it doesn't matter to it. This happens at least daily and will start and stop at random times. Most of the time it doesn't stop until you cut the car off. This is a safety issue in so many ways. I have videos that shows this, but can't upload a video.

- Cuero, TX, USA

problem #36

Sep 162020

Compass

  • miles
2nd time I've gone outside of my home to start my car and the car does not start, this has happened twice... then I google search it and see so many complaints of ppls car just not starting. This is the second time this has happened to me. Nothing was left on is my car, just like so many other ppl who've had and reported this same issue. This is not right Jeep needs to be held accountable!

- Columbia, SC, USA

problem #35

Aug 062020

Compass

  • 62,000 miles
A pebble smaller than a pea went through the grill and put a whole in the ac /defrost compressor which also houses the transmission coolant costing over $ 600 to replace. Very cheap material to be punctured by a tiny pebble and very poor design to leave such a fragile part unprotected.

- Sunman, IN, USA

problem #34

Jul 162020

Compass

  • 23,000 miles
We've experienced random stalling and excess oil consumption. We've brought to dealer under the warranty - they initially confirmed excess oil consumption but then pulled back on it. They are 'unable to replicate' the random stalling and therefore won't address even though it's a tremendous safety risk as it happens while the vehicle is in motion on a public roadway. Emails and service records can be provided upon request. Most recent stall date provided below.

- Allentown, PA, USA

problem #33

Mar 152019

Compass 4-cyl

  • 49,000 miles
Code coming up, something to do with accelerator and front seat beat snapper stopped working year ago, been snapping from driver side into passengers. It won't take seatbelt in.

- Round Rock, TX, USA

problem #32

Mar 142020

Compass

  • 25,800 miles
While driving I got a code on the car dash that read something like 'unable to drive' then as turning the bend in road at 20/25mph the car started pulling to left steering the wheel became too hard and I heard a snap noise turns out my ball joint snapped on the Jeep! over 5000 in damage and it was not due to impact! it snapped clean off then ended up causing my to swop a parked car. Thankfully wasn't on highway your 2017 compasses have severe electrical issues the car doesn't go right away when shifted to desired gear and on top of it all your ball joints are faulty! claim responsibility and recall this I've seen a lot of open source reporting of the same issue. Please do not wait until a mortality occurs for you to do something! assemble these care correctly!!! I will not be buying or driving another Jeep again the new model compasses aren't safe for anyone. Oddly prior to the accident the car has been at jim shorkey dealership every 2 months or so for some repair from sway bars to tire rods and everything else. Less than 26,000 miles on it. Scheduled an appt to take it to the dealer last Thursday the appointment was scheduled for Tuesday 3/17 but the accident ended up occurring 3/14... only if the dealer had let me bring it sooner this wouldn't have happened.

- Pittsburgh, PA, USA

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