After driving for approximately 1 minute, the vehicle approached a stop sign and car stalled and would not restart. When attempting to restart vehicle, engine was firing but not turning over. Attempted to jump start the vehicle with no success until vehicle was given throttle at which point it restarted. No lights were illuminated prior to the incident, but when the vehicle stalled the battery light and check engine light illuminated.

- Liverpool, PA, USA

Magna motors in evansville, Indiana is refusing to address the fuel pump recall on my 2018 Mazda Cx-5. they claim there are no parts to fix it so they cant help me. My vehicle doesnt start half the time and they refuse to provide a loaner until mine is fixed. There has to be something they can do.

- Evansville, IN, USA

Fuel pump. The mechanics at the Mazda dealership brushed me off when I brought up the open recall on my vehicle. However, according to them it is a "preliminary recall, " the mechanic said it wasn't an "open recall." This is my first vehicle and I stupidly put my trust into the mechanic and believed his words. I am not well-versed in vehicles but after extensive research, asking a friend, and referring to a VPC agent who deals with recalls on vehicles; it turns out there is no such thing as a preliminary recall outside of Mazda's definition. I told the mechanic it was an open recall and that I need to ship the vehicle to Hawaii and the shipping company can refuse service if there is an open recall. The mechanic still brushed me off and talked to me as if I was dumb because I couldn't understand what he was saying. He continued to say they don't have the parts regardless and said "no one does." I didn't press the issue because I assumed they knew better than I. It seems as if Mazda is refusing to work on, look at, or even hear about the fuel pump recall.

- Fort Drum, NY, USA

Follow up! I originally posted I thought this was an engine issue. However, after reading about the huge recall with Mazda due to a faulty Denso fuel pump I quickly realized this is 100% issue. This causes my car to stall on the highway and stop accelerating at 65mph. Huge safety issue! Many other car dealers have been hit with too. However, my VIN is not part of the recall. There are claims on court docs there are more vehicles part of this recall than what Mazda is owning up to. I find it hard to believe I am the only one. Mazda pony up and do the right thing for your consumers.

- Wakefield , MA, USA

There is no recall on this which is a huge safety issue. This has happened to me on highway several times and Mazda will not do anything about it. Very dangerous when you are going 65 on a highway! TSB Number 01-007/19- misfire P0304- of 4th cylinder. Recommendation to replace main silencer due to condensation accumulation in the exhaust baffle. Please search the TSB and misfire code I provided to learn more about it. If you are out of warranty. You are out of luck with Mazda. I will take upon myself to educate others where Mazda could careless to correct this or let the public now.

- Wakefield , MA, USA

Neither you nor Mazda has notified me about the current recall with the Fuel Pump. I've heard about it months ago from web sites that aren't supposed to notify me. Both you and Mazda have never notified me. Mazda was supposed to send out notices to the car owners 3 weeks ago. Why aren't I hearing about this?

- Colorado Springs, CO, USA

My vehicle has an open recall that poses a safety risk for myself and all passengers. I spoke with Mazda Service Department/Dealer in my area and they stated that Mazda would not have these parts available until summer of 2022. The service department also stated -€œthe vehicle is completely safe to drive-€. I am wary of this response as a potential stalled engine is a major safety risk for myself and all passengers. MAZDA will also start mailing out recall letters by January 22nd, which is a huge delay in response. This is unacceptable and I am wary about driving the vehicle. Please let me know what are my options here.

- Peekskill, NY, USA

The vehicle stall at very low speed in a parking lot could not restart it was turning over the battery was fine came back 3 hours later and was able to start

- Miami, FL, USA

On May 9, 2020, our Mazda CX5 lost thrust, stalled and came to a complete stop while driving on a highway going 55 mph on a straight 3 lane road. This occurred despite the PCM programming was re-calibrated due to a manufacturer recall in September 2019 (NHTSA recall no. 19V497000). The car is towed to a Mazda service centre and is awaiting diagnosis.

- Vancouver, WA, USA

2018 Mazda Cx-5 when I check the oil it is extremely over full and strong odor of gas when the dipstick is pulled out to be wiped off. It is like 4 inches above the max mark/ oil is very thin. This is an excessive amounts of gas in there.I warm up my car before leaving and drive it regularly everyday. This is very bad I read that gas is not a lubricant and washes the oil out of where it needs to be lubricating engine. It continues to happen. Checked manual to make sure I am checking it correctly. Says to get to operating temp. Wait 5 min to let oil settle back into engine then check it. I contact Mazda corps again, they have me take car to vallejo to inspect it with their regional technical specialist, then leave it there for repairs. During this inspection we discover oil leaking from the rear main seal. Their specialist confirms where it is leaking. I leave my car 5 days. Then they call me to pick it up to take it to hansel Mazda in santa rosa. Before I drop it off for repairs I have the oil changed at hansel Mazda. Then a few days later I check the oil, again it is extremely over full with strong odor of gas. I take it to hansel Mazda to have it checked to confirm that this is happening and make app to have the oil leak that was confirmed by Mazda's specialist and this problem of gas getting into the oil fixed. I check oil before dropping it off at hansel, it is way over full and very thin. Drop it off, they keep it for 5 day too then say there is no oil leak and nothing wrong with my car. They said they did anything to my car except inspect it. It is running different. I check oil next day it is very thick and very low at the minimum mark on dipstick. The oil has never read this low on the dipstick hansel Mazda must have taken a lot of oil out to counter for all the excessive amounts of gas getting there and added something to try to seal the leak. They lie

- Sebastopol, CA, USA

Car burst into flames while driving on highway, unknown cause, suspect electrical or fuel system related

- Boylston, MA, USA