10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,125 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Dec 302020

MAZDA3

  • miles
The instrument panel has come loose, and there is a opening, the inside of it is chipped as well and it is foggy. Just normal driving to and from work. Mazda offered a special service warranty, which my car did not qualify because this gap had not occurred yet. Conveniently, the extension expired before my panel started coming apart. I spoke with Mazda today and they told me I was to late. Well I was ineligible because it hadn't come apart yet. Apparently they are aware of this problem as they did off a special warranty for it. All models that had these defective panels or bad adhesive from the same lot regardless if they had started to come apart yet, should have been replaced so this wouldn't happen. I understand normal wear and tear. If this is just chocked up to normal wear and tear the rest of the interior should also be falling apart, because the whole car has been subjected to the same environment and that is not falling apart yet. I am one person, with one voice maybe other Mazda owners who were denied eligibility to have this instrument panel replaced, will also complain and something can happen to fix this manufacturer problem. As this is not a part that should have passed quality control. Date is approximate as it occurred gradually over time and did not become noticeable until late last year.

- Bangor, MI, USA

problem #7

Oct 112019

MAZDA3

  • 55,000 miles
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury. This is a current recall on other models but is not currently listed for my vehicle. It definitely effects my car and would like my model added to the current recall.

- Fishers, IN, USA

problem #6

Aug 302014

MAZDA3

  • miles
Rear seat belts not secured. Rust and corrosion at door openings. Rear trunk lift - local dealer never has the part to fix it as required in recall.

- Corpus Christi, TX, USA

problem #5

Sep 162016

MAZDA3

  • miles
The contact owns a 2013 Mazda 3. the contact received notification of NHTSA campaign number: 16V644000 (structure); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The royal palm beach dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue and was not able to confirm when the parts would become available. The contact had not experienced a failure. Parts distribution disconnect.

- Riviera Beach, FL, USA

problem #4

Oct 012016

MAZDA3

  • miles
The contact owns a 2013 Mazda 3. the contact received notification of NHTSA campaign number: 16V644000 (structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- West Point, CA, USA

problem #3

Aug 152016

MAZDA3

  • miles
The contact owns a 2013 Mazda 3. the contact received notification of NHTSA campaign number: 16V644000 (structure); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was notified. Parts distribution disconnect.

- Flowery Branch, GA, USA

problem #2

Sep 062016

MAZDA3

  • 0 miles
The contact owns a 2013 Mazda 3. the contact received a recall notification for the structure; however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Santa Fe, CA, USA

problem #1

Feb 092016

MAZDA3

  • 50,000 miles
A few months ago, I bumped a pickup truck - at perhaps 2 or 3 mph. Air bags didn't deploy, but my car sustained over $4,000 in body damage from this very minor incident. Yesterday, I came back from the store and found that someone had backed into the front of the car with an SUV or something, and the whole left front of the car is pushed over almost two inches to the left. The paint is barely scratched! no glass or plastic is broken, but the front of this car is just astonishingly fragile. As I understand it, cars are supposed to have 5 mph bumpers so very minor parking lot incidents like these don't result in huge damages. This thing is so delicate that so much as looking at it hard results in serious damage. I don't think the required 5 mph bumpers are doing anything at all and are completely ineffective. You could total this car by running into it with a shopping cart, and that is not acceptable.

- Oak Hill, FL, USA