2.5

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
60,000 miles

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problem #2

May 012022

GLA250 4-cyl

  • miles
Panoramic sunroof slider shoes failing, being cracked and stuck in the railing, causing a sunroof malfunction. The main concern of danger is that during closing the sunroof, with a lack of support glass bangs down coming in contact with some metal parts, risk of being shattered and cause injury to passengers. In my specific car, somehow all 4 shoe sliders failed on a car with less than 50,000 miles. While researching, the issue is raised by many other owners and appears to be a wide spread systemic flaw. https://www.glaowners.com/threads/shoe-on-rail-of-panoramic-sunroof-broke.26716/page-5

- Lorton, VA, USA

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problem #1

Jan 032022

GLA250

  • 120,000 miles
The contact owns a 2015 Mercedes-Benz GLA250. The contact stated that while driving at 60 MPH, she heard an abnormal gunshot-like sound coming from the vehicle. There was no warning light illuminated. The contact then heard glass cracking and realized that the panoramic sunroof had shattered without incident. The contact was able to drive home despite the failure. The contact then contacted the dealer and was informed that there were no recalls on the vehicle. The manufacturer was also notified of the failure and informed her that a claim would be filed. The vehicle had yet to be repaired. The failure mileage was approximately 120,000.

- Houston, TX, USA

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