10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
11,863 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #67

Jan 102024

1500

  • miles
The rear window is defective from the manufacturer. My vehicle is taking in water from a faulty design where the window drain does work and pushes water back into the vehicle. I have young kids and there is mold everywhere. The MOPAR agent admitted the window is defective but only some of the VINs were offered a free replacement. Clearly, they didn't identify all vehicles because there are numerous complaints on forums and on NHTSA website. Please do the right thing and issue a recall and give your loyal customers their money back for your faulty design. In addition, there is no ETA on the replacement glass which means that this is a widespread issue and MOPAR can't manufacture enough replacement rear windows.

- Secane, PA, USA

problem #66

Jun 152023

1500

  • miles
My truck is equipped with the UConnect 4C/4C Navigation system which is malfunctioning. This is a problem that other car owners are having as well. This system is having "ghost touch" issues. The radio will scroll through the channels, change automatically to satellite radio. This is not a safety concern, however when the heat/defrost goes out, changes over to a/c then this can be a concern, which is what my system will do. It will also black completely out. There are no warning lights, battery in the truck has been replaced, did not fix the problem. A factory reset has been done, did not fix the problem. I contacted UConnect, they advised me to take to the dealer for it to be diagnosed. I called the dealer; they want $175 per hour to diagnose. Neither are taking responsibility for this problem, and it is my problem that this product is defective. I will not accept that. This is a safety concern due to the fact that this component controls so many features.

- Va - Ford, VA, USA

problem #65

Oct 312023

1500

  • miles
my ram 2018 u connect radio changes stations on it own, heater starts and stops on it own it makes telephone calls on its own screen goes black can't see screen on its own gps will go black and turn off on its own very scary and unsafe almost caused me to have several accidents while using gps system. unsafe using u connect radio!!!!

- El Paso, TX, USA

problem #64

Nov 072023

1500

  • miles
The led screen is delaminating. This has caused fantom touching. The truck will constantly start stop and change settings. This causes the GPS to go haywire, radio to change stations and volume, heating and cooling will go up and down, and it will initiate phone calls and emergency services. These are inconvenient when the truck is at rest, but I nearly got into a wreck due to the GPS screen zooming in and out while the truck called emergency services. This IS a safety issue.

- Kirksville, MO, USA

problem #63

Oct 262023

1500

  • miles
I rear ended another car and my truck was totaled. The air bags never deployed and I-??ve never had an air bag light come on showing there was an issue. The vehicle was safety checked from the dealer when I bought it but they told me to call Dodge (or whomever owns it). I called them and they said someone would call me in 4 days, well here it is on day 6 and no call.

- Arroyo Grande, CA, USA

problem #62

Oct 252023

1500

  • miles
The auto park disabled will come on. Other lights will flash and eventually the truck powers off. It is going to cause someone to be killed. Other ram and jeep owners have experienced the same and dealers can't seem to figure out the problem

- Water Valley, MS, USA

problem #61

Oct 202023

1500

  • miles
This safety issue deals with the touch screen radio. The laminate or glue appears to have oozing on the inside of the touch screen. This oozing has caused the touchscreen to have a mind of its own and begin calling people, turning cameras on, adjust vehicle settings included in the uconnect package. The touchscreen cant be shut off and continues to make changes as your driving. Today the vehicle began calling telephone numbers and hanging up, switching between radio, backup camera, telephone etc etc etc. As i continually attempted to stop the chaos I nearly had a headon collision. This is a well known issue with this touch screen and Im shocked that nothing has been done to force a recall or correction from RAM. This has been an ongoing issue. It use to just change the channel on the radio. Now its turned into a more serious issue where someone can be killed. I would like to turn the unit off but it cant be shut down.

- Nashua, NH, USA

problem #60

Oct 102023

1500

  • miles
The Uconnect system which controls almost every electrical aspect of my truck is malfunctioning. There seems to be an issue with the screen and it goes into a "ghost method" and the screen will start changing without being touched. This screen controls safety features, cameras, navigation, etc. i have seen several forums where ram owners are complaining about this and this needs to be a Recall!

- Anaheim, CA, USA

problem #59

Jun 142023

1500

  • miles
1)Cabin pressure vents and third brake light leaked water into cab 2)Mold and mildew grew and spread through the entire interior of the vehicle. 3/4)Problem has been confirmed by dealer using a third party vendor- LeakPro 5)No. I didn't notice this until the mold and mildew grew and covered everything. Foul odor is still present along with mold and mildew under rear seat.

- Mountain Brook, AL, USA

problem #58

Jun 302023

1500

  • miles
My uconnect infotainment unit is experiencing -??ghost touching-??. As I am driving at first the radio stations would change by themselves. They would go from xm to fm and etc. then my clock wouldn-??t allow me to set the time. Now recently, as I-??m driving, the unit is dialing numbers, reading text messages. It-??s calling sos. The. My back up camera is on as I-??m driving forward. Air conditioner going from high to low. I brought it into dodge and they told me it needs a new unit. I called ram and they said to bring it in to dodge and leave it there. They won-??t let me. Ram told me to get a loaner but the dealership says they don-??t have any. Ram also told me to get a rental but I don-??t want to lay out $550-700 for a rental when I have no idea how long it will take for the part to come in. My truck is completely unable to be driven. I have had it parked with now car since August 1 when I came back from diagnostic. I am concerned that they will putting the same exact unit in there and it will happen again. I am clearly out of warranty. So as of right now I have no car, I have no idea when the part will be in and I do not the same exact unit put in the truck. It-??s obviously a know issue but putting back the same unit is not going to fix the problem. They need to upgrade the entire unit like they put in the 2020s.

- East Moriches , NY, USA

problem #57

Dec 152022

1500

  • miles
OEM UConnect 8.5" screen delamination resulting in constant screen flashing due to "ghost touches" causing distractions to driver. Issue causes the inability to turn screen off when flashing and changing screens on its own which can be hazardous any time, especially at night; when phone is connected to vehicle bluetooth system, the UConnect screen makes random calls which also distracts driver due to having to end a call on the actual phone, otherwise the person called at random is constantly put on hold and resumed to the point it is impossible to speak (hands-free laws in my city create the necessity to be able to speak via bluetooth) and, in the event an emergency call to 911 has to be made while driving, it does not appear the screen malfunction will allow it; climate randomly switches from heat to cool and continuously adjusts fan speed; equalizer on audio system controls itself and prevents driver from altering; radio station changes constantly and back and forth between AM and FM; inability to change clock if necessary; inability to change screen settings whatsoever. This vehicle may be inspected at any time. Dodge dealership maintenance confirmed it is a known issue and recommends the system be replaces (at my expense), even though this exact issue can be found in online forums, etc. dating back to 2017. There were no warnings, only what looked to be a crack in the screen which was later found to be an air bubble under the lamination that continues to spread. My vehicle is very rarely left parked while uncovered and has only been used per the owner's manual. This issue was also not disclosed when the vehicle was bought. My screen in particular did not start having issues until the end of 2022, at approx. 46,000 miles. The manufacturer's warranty has lapsed and an extended warranty was not purchased. However, had I known this could be an issue the manufacturer would not take responsibility for, I would have purchased an extended warranty.

- Midland, TX, USA

problem #56

May 172023

1500

  • miles
Backup camera blanks out to blue screen during operation. Does it randomly, has done it multiple times, seems to have a mind of its own.

- Hagerstown, MD, USA

problem #55

Jun 132023

1500

  • miles
While accelerating onto the freeway my truck lost power and displayed a check engine light. Upon having the code read it was P-0336 which is for a crankcase speed sensor. I was nearly rear ended by a tractor trailer due to the loss of power. Stellantis was unable to help with answers as far as the recall information regarding recall 66A which is to be an extension of recall 20V-475.

- Palmyra , PA, USA

problem #54

Apr 012022

1500

  • miles
The 8inch screen is delaminating as a result the backup camera is not operating correctly. This is a safety issue. When the vehicle is turned on there are continuous phantom icons pressed. 911 has been called numerous times due to this problem. I do see this as being a widespread issue as the delaminating issue is common on 2018 models.

- Bluffton , SC, USA

problem #53

Apr 142023

1500

  • miles
when fueling the pump handle gets stuck in the tank and also cuts the pump handle off several times during the fueling process. This problem has not been checked out. The exhaust manifolds are tapping. This will not pass our state inspection. This was found after my state inspection by an independent service center. No warning lights, but can smell a bit of exhaust fumes when starting. The uconnect system is delaminating causing the system to malfunction. While driving the screen changes, changes radio stations, volume, makes phone calls including 911, turns heated seats and heated steering on, it adjusts the temperature from hot to cold, cold to hot and the degree setting. You can not shut the uconnect system off once it starts. Spoke to the Ram dealership and they said this is a common problem and very pricey to fix. Saftey issue being 1. dialing 911 while driving. 2. sudden volume adjustments causing distractions,

- Wilsons, VA, USA

problem #52

Oct 012022

1500

  • miles
There is a common well known problem with the Ram trucks that have the Hemi Engine. The passenger side cast iron exhaust manifold will warp and break the steel bolts off the aluminum head. This creates a hazardous exhaust leak where fumes are entering the cab. Also in states that require a state safety inspection it will fail because of the leak. It is a manufacturer safety defect and should be repaired by the manufacturer and not have the customer foot the bill for a bad design.

- Bristol, VA, USA

problem #51

Feb 032023

1500

  • miles
I received a bubble in my Uconnect infotainment system. After researching this appears to be a major problem. I was advised by my service dealership, Lithia Ram in Santa Rosa, that the bubble will spread across the screen and eventually uncontrollably turn the radio up and down as well as the heater and A/C. This is completely unsafe as it will distract the driver constantly and make matters unsafe to drive. This appears to be a major flaw with these infotainment systems.

- Rohnert Park, CA, USA

problem #50

Dec 012022

1500

  • miles
Hello. We have a RAM 1500 serial # 1C6RR7MT1JS204636, the UConnect radio screen is doing some delamination about 1/3 of the screen from top. At 1st no big deal but since about 2 weeks it changes radio station by itself and for the past 3 days it keeps calling people non stop, I almost rear ended someone today trying to stop the calls. I know my truck is not under warranty anymore but I feel there's a big safety issue for me and my wife right now. This radio is a tool for us ( GPS is the most important feature on it ). We got very scared my wife and I today. Don't know if I'm the only one having this problem but we'll really appreciate if FCA can take care of us.

- Cocoa, FL, USA

problem #49

Nov 222022

1500

  • miles
Have read other complaints of similar problems. The problem started with our 2018 Dodge Ram 1500 several weeks ago with the navigation system changing screens to points of interest, then yesterday everything messed up. Upon starting the truck the touch screen seems to work fine for about five minutes, then it starts jumping around from one screen to another. It randomly tries to route a destination, the radio changes stations, tries to call phone numbers, and the climate controls jump all over the place. No heat, no air, and most alarming is that the defroster does not work. The problem persists while sitting still and driving. There may be other problems, but the touch screen does not respond. All this is very distracting and dangerous.

- Allons, TN, USA

problem #48

Oct 202022

1500

  • miles
Exhaust Manifold Leak. Clicking noise when engine is started.

- Irwin, PA, USA

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