6.6

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
10,120 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2019 Subaru Ascent:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad

« Read the previous 20 complaints

problem #21

May 292020

Ascent 4-cyl

  • miles
My complaint is that the windshield spontaneously cracks. I have replaced my windshield once last year thinking it was caused by a small rock. 5/29/20 my wife informed me that another one has formed and due to covid my wife has not left the house much while she has been working remotely.

- Pascoag, RI, USA

problem #20

Nov 112019

Ascent

  • 10,000 miles
The windshield on my Subaru Ascent cracked in two different places without anything striking them. Please see pictures attached to see. On both occasions my car was parked in my driveway and when I came out there was a crack on two separate occasions. This happened within two weeks of each other.

- San Antonio, TX, USA

problem #19

Apr 132020

Ascent

  • 14,000 miles
2019 Subaru Ascent windshield cracks easily. Small rock on free way hit windshield and made a huge crack. 1st crack was repaired by a professional through insurance company, 2nd crack happened today 4/13/20.

- Chula Vista, CA, USA

problem #18

May 132019

Ascent

  • 4,000 miles
We are now on our third windshield replacement. Since owning this vehicle - we have had the windshield crack for no apparent reason. It is extremely fragile. I have owned numerous cars and have never seen anything like this! year ago we used to live down the road from a gravel pit and experienced a lot of loose gravel from trucks and other vehicles - and never saw any cracked windshields. Every repair is almost $1,000! we replaced the first one only to have the new windshield crack 2 weeks later. This is ridiculous. This is our first new car and it is costing us more than any of our used cars ever has. Subaru is ignoring us as none of my emails or phones calls have been returned.

- Williams Bay, WI, USA

problem #17

Jun 092019

Ascent

  • 5,000 miles
The windshield spontaneously formed a crack near the eyesight cameras that eventually spanned the entire windshield after a few days. Was driving on the highway with no other vehicles in the area. No impact occurred. Immediately the eyesight stopped working as well.

- Petoskey, MI, USA

problem #16

Jan 222020

Ascent

  • 19,124 miles
The windshield cracked while driving in the freeway.

- San Ramon, CA, USA

problem #15

Apr 052019

Ascent

  • 3,000 miles
Our windshield cracked and we had to replace it not too long after purchasing. We have had problems with our heater locking and not being able to turn it off or our drunk locking and we cant open it we are unable to unlock it.... we put in several complaints about a grinding noise when we break since we bought the car. I noticed it when I first drove it and they told me it was normal. When the car takes off there is a shake and stall before it moves. Also when driving it feels like it jolts and then goes again also a complaint....

- Pico Rivera, CA, USA

problem #14

Feb 132020

Ascent

  • 25,000 miles
A pebble from a gravel company hit my window while I was in motion on a highway, causing a small chip. By the next morning a crack across my entire windshield had appeared.

- Reno, NV, USA

problem #13

Mar 122020

Ascent

  • 23,500 miles
Was driving approx 40 mph when I heard a small bang. At first I thought I kicked up a small stone. 30 seconds later a crack developed in front of the front seat passenger. At first it was only about 6 inches long. An hour later it was close to 18 inches

- Delavan, WI, USA

problem #12

Feb 092020

Ascent

  • 18,102 miles
Windshield cracked against the driver's side pillar about midway up while sitting in driveway. Within a couple weeks, crack increased in size until in front of drives view.

- Emlenton, PA, USA

problem #11

Dec 142019

Ascent

  • 16,000 miles
One night while driving normally down a smooth road to our house, my fianc noticed a significantly large crack in the bottom of my windshield on the passenger side. I hadn't been hit by anything, nor was I anywhere near flying objects that could have caused said crack. Within the next two days or so the crack tripled in size with no reason. At this point it was across 1/4 or so of the bottom of my windshield. I immediately called Subaru of georgetown to schedule a replacement. I had to pay out of pocket because my insurance screwed me over. That was $1000 I wasn't planning to spend while also planning my wedding.

- Round Rock, TX, USA

problem #10

Dec 072019

Ascent

  • 120 miles
While driving at highway speeds, my 2019 Subaru Ascent windshield cracked suddenly with no apparent cause. The crack was 2 inches wide in the upper center. Very upsetting as I had just bought the car the day prior. Dec 7th, 2019

- Santa Clara, UT, USA

problem #9

Dec 202019

Ascent

  • 1,000 miles
Front windshield cracked for no reason.

- Colorado Springs, CO, USA

problem #8

Sep 172019

Ascent

  • 8,000 miles
Within a few months of just driving our 2019 Ascent, the windshield seemed to have cracked overnight!! my wife had noticed it and said that when she was driving the day before she didn't notice it, but when she left in the morning it was there.

- Ballston Lake, NY, USA

problem #7

Feb 172020

Ascent

  • 14,000 miles
Windshield hit by small pebble on highway. Small chip formed. Withrn 5 minutes 10 inch spider cracks formed all around. Middle of a road trip had to turn back home and switch vehicles. Do not feel safe with a windshield soo fragile. Second Subaru ive owned with same windhield issue. First was a 2018 Subaru outback.

- Las Vegas, NV, USA

problem #6

Jul 012019

Ascent

  • 11,000 miles
Crack in windshield appeared w/out usual sound or sign of debris. Dealer said it could not be repaired, only replaced & all systems recalibrated at owner's expense. I have driven over 1 million miles & have never seen a crack w/ no debris or if any, so small it made no impact. Just a crack appeared like it was pressure on the glass causing the crack.

- Nashville, TN, USA

problem #5

Jun 012019

Ascent

  • 350 miles
Was traveling on the interstate around 65 mph, tiny pebble hit windshield, chip in the windshield. We had it immediately repaired by a professional the next day. Vehicle sat in a garage overnight, never used after the repair and the next day, 12 inch long crack in windshield, not repairable at this point. Also, never even made one payment on the vehicle before this occurred and didnt even have 1K miles.

- North Little Rock, AR, USA

problem #4

Oct 012019

Ascent

  • 12,800 miles
The windshield has lot of little rock dings in it which no other windshield on any other vehicle I have ever owned had. When I put Subaru's replacement new windshield on it could have the same issues. The damage of the major crack is due to outside influence that I will have to replace the windshield and I have no windshield insurance but the small dings have to be addressed before I pay $826.65. The major crack happened while in motion as well as the many small dings on the highway and a few on city streets.

- Houston, TX, USA

problem #3

Jan 072019

Ascent

  • 650 miles
My car was parked. I saw a crack in the windshield (cause unknown) on the passenger side that began at the top glass and descended, then heading inwards towards the mirror. Over the course of 2 days, it has extended past the mirror into the driver view. The Subaru glass (agc automotive, dot-376, M8H4 AS1, 30E, lamisafe) could be faulty.

- Novato, CA, USA

problem #2

Sep 062018

Ascent

  • 800 miles
I recently noticed the windshield has thousands of millions of glaring specks/dots when facing the sunlight in early morning or late afternoon. The windshield becomes so blurry and extremely annoying. This happens when I face lights even night times with oncoming vehicles kinda of glare. I cleaned with multiple solutions not going at all, one angle can be seen very grey colored dot. Took to dealer and also agreed with this. Not sure what are my next steps, but I want this NHTSA look at seriously. My car is just about 2 months and 2K miles on it as of now.

- San Jose, CA, USA

Read the next 1 complaints »