10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 34,006 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Drove on a straight stretch of interstate at 75 mph in a sunny afternoon on a 400 mile trip with fuel tank between 1/8 and 1/4 full. The engine suddenly lost power. Pressed the gas to rev up the engine but still no power moving forward. Had to pull over to the shoulder and stopped the car. That was a pretty dangerous situation since it happened without any warnings. Tried to restart the car but failed. The starter turns but engine will not start. Attempted several times over the period of 30 - 40 minutes to no avail. Had to call a tow truck to a shop near by. Once unloaded (about 2 hours later) from the truck, the technician hooked on instruments to check. The electricals (alternator, battery) were fine. Then restarting the engine worked. Shortly after, the low fuel warning light came on. Not confident of continuing the trip, stayed in the town overnight. Checked the internet forums the next day and read similar experiences by some Subaru owners and realized that it could be related to low-fuel. Went to fill up the gas tank and was able to continue to drive close to 100 miles to destination without problem. Noted when filling up, the tank had at least 2.5 gal of fuel left when the incident happened. Car has 65K on the meter. It was bought new and maintained on-schedule. No accidents or mods.
- Germantown, MD, USA
Steering wheel adaptive cruise control for speed regulation does not function properly. When pressing the control to increase or decrease speed, there is no response or "follow distance" increases. Because Subaru's eyesight and adaptive cruise control represent significant safety, accident-prevention advances, a malfunctioning steering wheel control represents a real safety hazard when driving.
- San Diego, CA, USA
The contact owns a 2016 Subaru Legacy. While reversing the vehicle, it suddenly accelerated. The contact depressed the brake pedal, but the vehicle failed to stop. As a result, the vehicle drove through the driveway barriers and crashed into a tree. There were no injuries. The vehicle was towed to an independent mechanic who repaired the rear driver side panel and trunk. The contact had not called the dealer. The manufacturer was notified and advised the contact that they would tow the vehicle to a Subaru dealer for diagnostic testing. The failure mileage was 37,000.
- Groveland, CA, USA
Eye site safety main wiring harness rodent damage harness insertion made with soybean so its made of food happened parked in driveway
- Baltimore, MD, USA
After starting the engine, when pulling out from my driveway and put the gear in reverse to pull out, the vehicle accelerates on its own without my foot pressing the accelerator. So brake has to be applied immediately to slow down the vehicle. It shoots forward with out me accelerating.. it accelerates at about 25-30 miles per hour without me once again accelerating it so we had to brake all the way from the house to the place of work. We have had several new cars including Mercedes Benz and never have had this problem. As I go on the street the vehicle continues to accelerate without me accelerating it. There is also a burning smell when the car is started.. we took the vehicle into the dealer and they were no help at all..
- Whittier, CA, USA
The contact owns a 2016 Subaru Legacy. On several occasions, whether the vehicle was placed in reverse or drive, it accelerated independently. The dealer diagnosed that the vehicle operated as intended. The vehicle was not repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 4,042.
- Whittier, CA, USA
- Johnstown, PA, USA