really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
150,753 miles

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problem #30

Jan 142018


  • 177,000 miles
While driving 75mph on the interstate the front right ball joint failed (4 days after a safety inspection done at the Toyota dealership). The tire folded under the car and we nearly hit the median and then the car to our right. We managed to get the car to the side of the road. Took car to Toyota dealership where we were told that the ball joint had failed. $6,700 worth of damage was done to the vehicle. I ran my VIN # through your database and 0 recalls were found even though there is a recall for this make, model and year of car.

- Helena, MT, USA

problem #29

Oct 192017


  • 178,000 miles
Frame rust. My mechanics will not lift the truck because of extensive frame rust

- Prairie Village, KS, USA

problem #28

Feb 042013


  • 58,530 miles
In 2002, I complained of rust rapidly accumulating on the vehicle. I was told by the dealer that rustproofing came on the vehicle and they would reach out to Toyota directly to get an exclamation. They inform me that Toyota confirmed that statement the rustproofing was provided. In 2013, I received what was called the żlimited service campaignż stating that the incorrect rustproofing was applied to the vehicle for cold weather states that use salt in the winter. At that time was severe corrosion in the body that was separating from the frame. I wrote a letter to Toyota CEO and the us office intercepted the letter to communicate with me. I requested the replacement of my vehicle from Toyota. In 2017, I wrote a letter to the CEO's office in Japan and the matter was sent back down to the same office in the us. There is severe corrosion all over the body rust breaking through corroding all components. Toyota then requested all records related to repairs associated with vehicle. I was sent a denial to my request for another vehicle with a suggestion to communicate to national center for dispute settlement but was not return the document copy highlighting the determination of damage as a result. IżM very dissatisfied and concerned with the way this was handled because I informed Toyota during the first-year ownership of the problem, told 11 years later that I was correct, and then treated as if IżM trying to get something out of the company after I have been a customer of Toyota for over 25 years. Every component exposed to the air outside of the replaced frame rotting away and has caused significant repair bills in damage. The file(s) that IżM going to upload does not include all repair bills because of the file size limitation by your site. IżM available for discussion and will submit additional records if requested.

- Chicago, IL, USA

problem #27

Jul 102017


  • 180,000 miles
The contact owns a 2002 Toyota Sequoia. The contact stated that the vehicle's suspension detached from the vehicle due to severe rust on the vehicle. The contact took the vehicle to the Toyota of grand rapids dealer who stated that they previously repaired the vehicle by replacing the frame. The contact called the manufacturer and was informed that the vehicle was previously included in an unknown recall regarding the same failure and had already been repaired. The manufacturer opened case number: 1707172761. The approximate failure mileage was 180,000.

- Holland, MI, USA

problem #26

Aug 022016


  • 124,000 miles
2002 Sequoia purchased used, vsc trac desengages without warning at any time, slowing down the vehicle and making grinding noice in the suspension or breaks, it will reset again after park and shutting the engine off, this problem had happen at least 10 times in about one year that I am driving it, due to the unexpected desengage of the vsc trac at any time slowing down the vehicle with out warning and no break light it is a safety concern, I have look in the internet and this problem is very common with this vehicles equiped with the vsc trac, I have called Toyota and there is no recalls for the issue, I believe it it is a malfunction of the system it should be take care unless they are waiting for something drastic to happen, hope I can get some where with this complaint, this is a second Toyota at home and I like to keep both cars for as long as I can. This particular problem does happen at any time in the street at 20 miles higway at 50 some times at 60 miles, during straight ride or turning left or right, please advise I should not have to incurre expences on a factory defective issue.

- Miami Lakes, FL, USA

problem #25

Feb 272016

Sequoia 4WD 8-cyl

  • Automatic transmission
  • 131,000 miles
The contact owns a 2002 Toyota Sequoia. While driving 60 mph, the lower ball joint detached from the knuckle lower control arm. As a result, the contact lost steering control and the brakes failed. The vehicle was towed to an independent mechanic where it was diagnosed that the lower ball joint failed and needed to be replaced. The vehicle was repaired. The VIN was included in NHTSA campaign number: 05V225000 (suspension). The manufacturer was not notified of the failure. The failure mileage was 131,000. Updated 09/28/16 the consumer stated the suspension and steering components were replaced at a cost of $1,000. Updated 03/13/17.

- Coupland, TX, USA

problem #24

Jan 012016


  • 262,000 miles
I have a 2002 Sequoia and the dealership has been doing the repairs since I purchased it in 2003. I took in the recall for the ball joints and even before I received it I had an issue. When turning right, mostly in curves there is a loud grinding in the frontend and has been doing this since I purchased the car. They told me that here was not a problem but I am still having this problem and now the trac has to stabilize my car, this has happen while traveling no turns. The trac light is on and off constantly for whatever reason they can not explain it to me. This is getting dangerous for me I have spent money on this car lately but this is a very large repair and need to know what can be done to get this fixed I was also told that there is not an issue with my airbag as well that my car was not affected. I need help with this, this is my only transportation and this is getting dangerous.

- Shreveport, LA, USA

problem #23

Nov 102015


  • 130,000 miles
As my wife was driving on a city street, the right lower ball joint separated. This is a sealed unit with no fitting for adding lubricant. The joint looked dry.

- Washington, DC, USA

problem #22

Apr 152015


  • 167,000 miles
I was on my way to work when all of the sudden I drove over a small pot hole and I heard a loud loose metal noiseand now I been hearing it since. I took my vehicle to a mechanic and he said, that the lower ball joint cover is damaged and needs to be replaced.

- Chicago, IL, USA

problem #21

Apr 012015

Sequoia 8-cyl

  • 160,000 miles
Took vehicle in for safety inspection and was informed there was a rust hole in the frame. Called Toyota 800-331-4331 spoke to [xxx] C and was informed that Toyota will do nothing to help me at all. Case # [xxx]. help information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Spokane Valley, WA, USA

problem #20

Feb 132015


  • 200,500 miles
The contact owns a 2002 Toyota Sequoia. The contact stated that while driving at 20 mph, the ball joints fractured without warning causing the vehicle to stall. The failure recurred twice. The vehicle was taken to the dealer. The technician diagnosed that the ball joints needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 200,500.

- Orange, TX, USA

problem #19

Jan 272015


  • miles
The contact owns a 2002 Toyota Sequoia. The contact stated that the track warning lamp illuminated upon making a turn and that the steering wheel was tight and vibrating. The contact mentioned that the suspension was unstable. The vehicle was taken to an independent mechanic who was not able to replicate or diagnose the failure. In addition, the contact was included in NHTSA campaign id number: 14V312000 (air bags) and stated that the parts needed were not available. The manufacturer was notified of the failure and the delay. The approximate failure mileage was not available.

- Chattanooga, TN, USA

problem #18

Aug 132014

Sequoia 8-cyl

  • 162,000 miles
I drive a 2002 Sequoia and have had about 8 instances where the trac off, trc vsc, and slip indicator lights all come on while the truck feels like it locks up and a beeping alarm sounds and a pulling to the right with a grinding noise. This morning the slip indicator lights stayed on with the grinding noise seems like a few seconds longer than yesterday. I was about to pull off of the road when the other two lights came on and the car drove normal when the lights are on. When you turn the engine off and restart the lights go off. However the error occurs on a daily basis now. The roads I travel are mainly highway and have been dry. I have noticed that there are many complaints for the same issue and that Toyota did issue a recall for the 2003 model year.. this is a very dangerous issue and needs correction. One would think that the recall should extend to all years.

- Scott, LA, USA

problem #17

May 172012

Sequoia 8-cyl

  • 100,000 miles
The vsc lights come on when driving, the rear differential seal was completely rusted through and should be on a recall, the frame was on recall and replaced in 2014, but the rear seals were rusted thru and Toyota after costing me thousands does not want to cover rear seals why ? right after the frame was replaced and the Toyota dealer in deerfield beach, fl said the rear differential is also way rusted out and may blow the seals, well they did during a oil change and check. If Toyota knew of the extreme rust on the frame that it was also on the rear differential as confirmed by 3 different mechanics one being Toyota. Toyota wants me to pay $2,000 to fix which is outrageous.

- Westerly, RI, USA

problem #16

May 232014


  • 130,000 miles
In the fast lane I-10 East mm 110 driver tire and spindle fell off and went under car skid across 4 lanes with my 3 kids 8-4- 7 weeks and wife.recall already been done happened on pass side 10K ago also supposedly replaced could have killed all of us went to Toyota the first time and was told "we'll it has over 100K mi" does that mean after a Toyota has 100K mi the front end will fall off and possible kill everyone, keep in mind recall was already done once I don't believe it.I have owned Toyota's all my life my father has worked for them since 78' I have his 85 4runner with 360K on it and I am a mechanic myself and have turned dozens of people to Toyota's this is not acceptable I will be getting a lawyer and buying a Chevy on Tuesday.

- San Juan Capo, CA, USA

problem #15

Jan 282014

Sequoia 8-cyl

  • 143,888 miles
I have a tremendous amount of frame rust on my 2002 Sequoia. I have been issued a service campaign from Toyota and have been proactively called upon by a local dealer to provide the service. After reading on the NHTSA web site and other forums about structural issues and the way Toyota is handling this issue I want to be proactive in my complaint. Spraying or frame replacement is the only option I have been provided to date. This issue appears to be widespread and caused by Toyota's manufacturing processes. That being the case, it appears that Toyota is not stepping up to buy back those vehicles that require this drastic measure. They should buy back the effected Sequoias much like they did regarding the exact issue with their Tundra trucks a few years ago. The Sequoia and the Tundra share the same frame, so why wouldn't the buy back effect both vehicles given safety implications.

- Franklin, MA, USA

problem #14

Jan 182013

Sequoia 8-cyl

  • 180,000 miles
The vehicle was inspected by the Toyota dealer in January 2013 per a recall for possible rust in the frame. Per the inspection, rust was not noted and the frame was treated with an undercoat rust inhibitor. Had rust been noted, the frame would have been replaced according to the dealer/recall. In September, 2013 a noise was noted in the front end area when turning and going over bumps. Upon inspection by a certified mechanic it was found that the sway bar had become separated from attachment to the frame due to rust. It was further noted that the sway bar could not be reattached due to a hole in the frame caused by rust. This was later confirmed by the Toyota mechanic on 11/15/13. Therefore, the vehicle is neither repairable nor safe to drive. Either Toyota's treatment for rust prevention was not effective or rust had already compromised the frame but was not noted during the inspection. Toyota is not honoring the original recall and is offering no solution in addressing the problem. Toyota claims it's responsibility for addressing the rust in the frame ended on 1/18/13. Yet, the problem still exists and we are left with a vehicle that is neither safe, drivable, or repairable due to a condition for which it had been recalled just a few months earlier.

- Alto, MI, USA

problem #13

Oct 162013

Sequoia 8-cyl

  • 1,000,210 miles
Vehicle was traveling at 65pm all of a sudden the trac control light and vsc light came on, was unable to control the truck due to the steering wheel getting light. Pulled over and stopped called Toyota customer care they states we are own our own with that problem.

- Saint Cloud, FL, USA

problem #12

Feb 132013

Sequoia 8-cyl

  • 150,000 miles
This vehicle has a rusted frame which Toyota will replace. They will not replace without customer cost several parts affected by the frame replacement. This is thousands of dollars required by the customer that otherwise would not be required. I want Toyota to pay for the frame and the other required parts.

- Annapolis, MD, USA

problem #11

Sep 162012

Sequoia 8-cyl

  • 185,000 miles
Our 2002 Toyota Sequoia has a completely rusted out frame, rear differential and other parts such as brake lines etc. While driving on the highway the rear differential exploded and the car would not drive any further. I put the car in park, turned off the car and the car kept rolling despite being in park. I applied the emergency brake to stop the car. The rear differential housing was completely rusted through and leaking fluid. We then discovered that in addition the frame of the car was completely rusted through. The car is no longer safe to drive because of the rusted frame and under carriage. Our dealership has been wonderful and rented me a car and will replace the frame but Toyota is saying that I am responsible for the differential replacement.

- Cossayuna, NY, USA

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