9.8

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
336 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #9

Jan 132022

RDX

  • miles
Back windshields have been spontaneously shattering. Sitting in my car parked for 20 minutes waiting for my son and the back window shattered-??all the edges with a strange crack and the glass appeared shattered-??ran my hand across it and cut my finger. People that came over to the car had me lift the hatch and the center of the window fell in. I joined an RDX owner Facebook page and it seems like this is happening to a lot of people.

- Mount Laurel Township, NJ, USA

problem #8

Nov 212021

RDX

  • miles
Car was parked in the garage..woke up in the morning found my car back window glass shattered

- Madison, WI, USA

problem #7

Jan 132022

RDX

  • miles
Back windshield spontaneously shattered

- Mount Laurel Township, NJ, USA

problem #6

Jan 132022

RDX

  • miles
As normal I remote started my vehicle. Walked over to my vehicle opened my driver door and closed it normal.. all of a sudden my rear window shattered!

- East Haven , CT, USA

problem #5

Dec 202021

RDX

  • miles
When closing driver side door, rear window shattered and blew out.

- Frederick , MD, USA

problem #4

Mar 222021

RDX

  • 10,000 miles
Back up camera does not work as intended in the dark. On changing gear selector to reverse, the back up image is almost completely black with a slight reflection of the reverse lights on the black top. Once a proximity sensor is triggered (e.g. pedestrian walks up close to the car), then the camera switches into dark mode, and the image is appropriately illuminated for adequate visualization of surroundings. In attached pictures it is noted that a proximity sensor has to be triggered by a person walking close to the car, before which they are not visible. The side and front camera are fine as seen in the scout view as well on the screen, the rear one is the only that requires a sensor to go off to trigger the dark mode. The camera works fine in bright areas. From a garage, for example, surrounded by close objects, which invariably trigger a proximity sensor, the back up camera works fine. From a driveway, for example, where the car is switched on without any object to trigger a proximity sensor, the back up rear camera will not work until a proximity sensor is triggered. Seems to be a random occurrence, as some owners of similar trim levels have been having the same issue, while others have no issues, and camera works as it should. The dealer reports that the camera system is working within spec. Given that the rear windows are all tinted, this poses an unacceptable, and easily avoidable hazard for backing up onto a street with pedestrian traffic in the dark. Attached files: Img_7298 before someone approaches. Screen is too dark. Img_7299 as someone approaches - you can see the sensor starts going off, but screen is still dark. Img_7300 the sensor continues to go off, but now the camera is better illuminated. Img_7302 and img_7303 after pedestrian has moved away, the camera stays better illuminated, and on par with other back up camera systems.

- Clifton Park, NY, USA

problem #3

Sep 162020

RDX

  • 5,500 miles
Car came to sudden stop when crossing a intersection with train tracks in them collision avoidance system came on their was no other car around me except for metal train rails to make sensor react. Their was no one behind me but could have caused major accident. The vehicle was in a metropolitan area and on city streets with no bad weather.

- Des Plaines, IL, USA

problem #2

Sep 162020

RDX

  • 200 miles
The information system fails to update and the screen goes blank which turns off the backup camera. My wife is disabled due to neck and back issues and needs the camera to operate the vehicle. Dealer says the possible solution is to remove the the battery cables. My wife is 63 and is not able to do this. We have tried the update five times. The dealer replaced the wiring harnesses and it just failed again. The service tech. Says there are hundreds of Acura S that do this

- Crowley, TX, USA

problem #1

Aug 232020

RDX

  • 750 miles
When traveling at 70-75 mph on highway, my engine light came on. The car suddenly started to decelerate until I could only go 25-30 mph (no matter how much I pressed the gas pedal). I had to drive about 5 mins. Like this (with my 4-way flashers on), as cars passed around me at high speed, until I could find a suitable place to pull over on the shoulder. Once safely on the shoulder and stopped, I shut off the car, waited about 2 minutes, then restarted the car - then everything seemed to be fine. I drove home without incident. The next day I took it to the Acura dealer and they acted like it might have been the lane assist tech getting confused by the lines on the highway, or by water puddles. They said that because I shut the car off and restarted it, that any "codes" that might help them figure things out were lost. They said next time, do not restart the car but have it towed right to the dealer. I pointed out how inconvenient and unsafe that might be to do! they also said they had heard of no other 2020 Acura Rdx with this problem. I pointed out that I found a bunch of owners online who has reported this with 2019 Rdxs. They conceded that they just didn't know what was going on. Finally, I want to note that this car is only 2 weeks old!! I just bought it and this happened :(

- Coplay, PA, USA