The rear windshield of my car shattered by itself. The car had pieces of glass everywhere in the back. Acura is aware of an issue with this windshield in models RDX from 2019 to 2023. They sent a Technical Service Report (TSB 22-014) to their dealers asking to replace the windshield on these cases. We took the car to the dealer for inspection, and they took pictures showing that the car did not have any damage that could have created the problem, but they claim that Acura refuses to cover the repair anyways.

- Miami, FL, USA

The rear glass has shattered twice in February. First time January 2022 and second time February 2025. The vehicle has been parked when this incidentoccurred. Both occasions has been un winter conditions temperatures. As one can imagine, a shattered rear window isn-??t just a minor inconvenience. The rear windshield is crucial for protecting passengers from outside elements and potential hazards during a drive. The first incident was handled by my auto insurance and a rework by the dealer at my cost The second incident Acura covered 75% of the cost while I was held responsible for the remaining 25% No warning were present prior to incident

- Paterson, NJ, USA

Rear window shattered

- Greenwood , IN, USA

Rear Windshield shattered just sitting in driveway. Did some research and found out Acura knows about this through TSB 22-014.

- Clovis, CA, USA

The rear window has busted out on its own twice with glass everywhere. First time went through insurance second time I went through the dealer ship. I disappointed in Acura telling me there is nothing they can do to prevent this. It-??s a defect in the car. It is dangerous and messy at my cost!

- Rock Springs , WY, USA

There is known issue where the rear glass will just randomly shatter. My car was parked and no one was near it. I came out to leave and I noticed the rear glass was shattered. This issue has been reported by thousands of other RDX owners. It-??s absolutely insane that this isn-??t recalled and covered by Acura. Additionally, it has been over a year and they still have not contacted me about the part to the fuel pump recall. They claim they don-??t have the part in. It-??s been over a year that I-??ve been waiting.

- Harrisburg , PA, USA

Open the driver door to start the Vehicle and while closing the door the Back windshield shatter.

- Wisc Rapids, WI, USA

This is the second time my back windshield has spontaneously crumbled! I-??ve never had this to happen to any car I-??ve ever owned. What is wrong with g with this vehicle. I-??ve seen on you tube and til you that I am not the only owner this has happened.

- Portsmouth, VA, USA

Back window shattered.. Acura refused to cover the repair

- Warwick, RI, USA

Back window shattered.. Acura refused to cover the repair

- Warwick, RI, USA

My rear window has exploded twice in less than a year. American Honda is aware of this problem and has issued a service bulletin, 22-014. American Honda is refusing to pay my out of pocket expenses totalling $1,100. There is a class action suit in CA against American Honda. In both situations my window exploded, parked, for no reason. This is also a safety issued with glass shattering with passengers in the back seat, or also while I am driving. The lawsuit said the defroster (rear) is defective. Please look at all the internet postings on this. To include facebook which has a group called "Acrua Shattered" First incident was 1/22/2024, and the last was on 12/27/2024. Please help us consumers.

- Dalton Gardens, ID, USA

Issue associated with existing TSB 22-014. Rear windshield glass spontaneously shattered when opening driver door. No other damaged to the glass prior, the car power was off as car had been sitting during work hours. Car was brought to local dealership and issue discussed with service team. It was escalated to service director, Dave. With the existing manufacturer warranty being expired as the vehicle has surpassed 4 years or 50,000 miles (51,153 miles) and having knowledge of the existing service bulletin he offered to submit a good faith claim without guarantee as no current recall has been established to this VIN. I called Acura Honda corporate to also report a good faith claim and opened a case number which will be dispatched to a case manager for further investigation. Meanwhile, I have no car and no guarantee for replacement or repair. I didn-??t feel it was safe to be driving a vehicle with loose shattered glass and open air during winter rainy season having a toddler. I am left without a vehicle and need to consider alternatives due to this hazardous inconvenience.

- Pleasant Hill, CA, USA

The rear windshield glass shattered without warning, due to a design flaw from the manufacturer.

- Canton, OH, USA

Shut driver side door and the rear hatch glass shattered.

- Southwick, MA, USA

Driving on the road my back glass windshield randomly blew out. Upon further investigation seems to be a common issue with this make/model/year. Many other owners of this model have shown this to be a problem for them as well. Refer to Facebook group -??Acura Shattered-??. Local dealer also said they have had several this had happened to. Very unsafe and very concerning that it will happen again

- Wappingers Falls, NY, USA

I am submitting this formal complaint to report a recurring safety issue with my vehicle, a 2020 Acura RDX. Specifically, the rear window glass has unexpectedly shattered on two separate occasions without any apparent cause or external interference. What component or system failed or malfunctioned, and is it available for inspection upon request" The rear window glass is the component that failed, and it is available for inspection upon request. How was your safety or the safety of others put at risk? The sudden shattering of the rear window glass posed a significant safety risk. Broken glass could have flown into my eyes or injured anyone near the vehicle. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, Acura is aware of this issue as it has been reported by other owners of similar models. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The police have inspected the vehicle following the incidents. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear" No, there were no warning lamps, messages, or other symptoms prior to the failure. To provide more context: The first incident occurred during cold, snowy weather, which I initially suspected might be a contributing factor. However, the second incident took place during moderate weather conditions, eliminating extreme temperatures as a possible cause. Both times, the vehicle was stationary while I was inside my workplace, and surveillance footage confirmed that no individuals or external factors were near the vehicle. After researching this issue, I found that other Acura RDX owners, particularly models from 2019-2024, have experienced similar occurrences of rear window glass shattering without cause. Despite this, Acura has not issued a recall or provided guidance on resolving the issue. I urge the NHTSA to investigate this matter

- Van Buren, AR, USA

The rear windshield spontaneously smashed while my vehicle was parked in my driveway.

- Plains, PA, USA

Rear window shattered while parked inside garage for no apparent reason

- Bronx, NY, USA

Rear window shattered with out incident. Car was off and in park. Nothing hit it to cause it to break

- Denver, NC, USA

Rear window shadowed due the defroster. The defroster is making the rear window break. When using the defroster it is making the rear window break into pieces.

- Humble, TX, USA