10.0

really awful
Crashes / Fires:
1 / 16
Injuries / Deaths:
2 / 0
Average Mileage:
40,564 miles

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« Read the previous 20 complaints

problem #36

Jan 122018

328

  • miles
PCV valve heater replacement. There is still no remedy for the recall, which was meant to start December 18th. As instructed, I have been parking my car outside (in case it catches fire) since November. I live in rochester, NY and the snowy weather is probably further damaging my vehicle. The timeline to fix the PCV valve heater is unacceptable.

- Rochester, NY, USA

problem #35

Nov 012017

328

  • miles
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer was not contacted about the recall. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Houston, TX, USA

problem #34

Nov 012017

328

  • miles
The contact owns a 2011 BMW 328xi. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The part was not available within a reasonable time frame to schedule the recall repair. The dealer (BMW of annapolis located at 31 old mill bottom rd, annapolis, md 21409; (410) 349-9312) stated that it could be more than six months to receive the parts from the manufacturer. The manufacturer was contacted to determine when the part would be supplied to the dealer to receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Severna Park, MD, USA

problem #33

Nov 152017

328

  • miles
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to autogermana (calle acuarela 106 carretera 20 km 4.0, guaynabo, pr 00969), but the part for the recall repair was not available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Juan, PR, USA

problem #32

Oct 252017

328

  • miles
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (classic BMW, 6800 dallas pkwy, plano, tx 75024) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Plano, TX, USA

problem #31

Jan 022018

328

  • miles
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not taken to a dealer. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Plainville, MA, USA

problem #30

Nov 232017

328

  • miles
When will the wiring recall for my car be completed" I need some sort of updated information, as my car is sitting due to signing a form stating I will not drive until the repairs are done. This is causing other issues such as dead battery, possible tire dry rot etc.... due to sitting for so long I'm the weather without moving. Will any other damages or faults be covered due to this"

- Suwanee, GA, USA

problem #29

Oct 252017

328

  • miles
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000, 17V683000 (electrical system, engine and engine cooling). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (South bay BMW, 18800 hawthorne blvd, torrance, ca 90504) and was informed that the remedy was not available. The manufacturer was made aware of the issue and did not assist. The contact had not experienced a failure. VIN tool confirms parts not available.

- Englewood, CA, USA

problem #28

Nov 292017

328

  • miles
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Novi, MI, USA

problem #27

Dec 042017

328

  • 100,000 miles
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The parts to do the repair were unavailable. While driving, the contact noticed a burning odor and smoke. There were no warning indicators illuminated. The vehicle was not taken to a dealer because the recall notice stated that parts were not available. The vehicle was not repaired. The failure mileage was 100,000. VIN tool confirms parts not available.

- Ruston, LA, USA

problem #26

Dec 042017

328

  • miles
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Thompson BMW in doylestown, Pennsylvania was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Landsville, PA, USA

problem #25

Dec 012017

328

  • miles
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Atlanta, GA, USA

problem #24

Nov 182017

328

  • 84,306 miles
As I came to a stop at a red light the screen showed red saying transmission issues take to nearest repair facility asap I drove thru intersection about 1000 ft made a U-turn to get off road turned car off for safety and car would not restart had to have it towed to nearest dealer where I was informed 4 days later that their diagnostics said it has had at least 2 faults on battery and possibly 3 faults on transmission it will cost $2500. Plus to repair depending on what they find now my issue is that I just purchased this car 84 days prior to this thinking that all I've heard is how great a vehicle these are dependable, sharp, etc. Foolish me since my purchase I had to get a new gas cap no problem replace front brakes and noticed that front passenger door doesn't unlock or lock with auto key trunk doesn't open from inside vehicle just little annoying things the fox report came with no reports of accidents but not the case when replacing brakes showing signs of accident so here I sit with a car parked in my driveway that I'm afraid to drive because I can't afford to fix for possibly 6 months inconvenient perplexed disappointed just todays feelings I don't think I would recommend this brand of vehicle to anyone. Because I was going for a weekend trip with friends plans already set we were forced to rent a car to get thru weekend at a cost of $130. And then it costs me $ 163. For diagnostics and an additional $399. To have it towed back to my residence because I couldn't afford repair work at this time this vehicle only has 83,000 miles to have this many issues just doesn't set right with me. So from BMW's viewpoint how can I get these issues resolved without going bankrupt

- West Melbourne, FL, USA

problem #23

Nov 272017

328

  • miles
I received a postcard in the mail informing me about a recall on my BMW. After following the sets on the postcard, I was directed to contact the dealership and when I called the dealership they did not have a solution for my recall, and didn't know when when they would have a solution ready. Very frustrating.

- Orem, UT, USA

problem #22

Jul 012017

328

  • 45,000 miles
The contact owns a 2011 BMW 328xi. The contact stated that there was a faulty electrical failure that progressed with the vehicle prematurely. The vehicle was taken to the dealer (fields BMW of daytona, 1050 N tomoka farms rd, daytona beach, fl 32124, (386) 274-1200). The power distribution box and wiring were replaced. The manufacturer stated that the vehicle was excluded from an electrical recall and provided no solution. The approximate failure mileage was 45,000.

- New Smyrna Beach, FL, USA

problem #21

Sep 042017

328

  • 68,000 miles
My son's BMW (2011 BMW 328I xdrive) spontaneously combusted on Sep 4 2017 while he was driving back from work at 4 am on sunrise highway NY. Luckily he noticed sparks and smoke and pulled over and got out. The car fully burnt within 30 minutes.

- Syosset, NY, USA

problem #20

Sep 292017

328

  • 92,300 miles
Smell coming from the front of car. It's strong at times and then goes away. A little smoke in front near good then goes away.

- Orlando, FL, USA

problem #19

Nov 012014

328

  • 21,000 miles
Takata recall: All began from purchase 09/2013 had engine bolt fixed on recall, but since several engine work performed due to loss of power when driving, had replaced coil/tune up done, several gaskets in the engine hasd to be replaced by BMW dealer, and dealer can't fix vehicle for "sputtering/back firing" when sitting at light or stationary it just stutters. Time to time driver window will not roll down when in car. Also, the seat belt light chimes to put seat belt on and no one is in passenger seat. Stereo lights pixels burning out & sound from time to time the speakers has muffled sound or poor quality sound. Brought car with 20,000 miles and now has 57,000 miles and issues with engine is way too much for low mileage.

- Chandler, AZ, USA

problem #18

Sep 142016

328

  • 105,000 miles
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign number: 13V044000 (electrical system). The vehicle was repaired by the dealer (little rock BMW in little rock, ar). After the repair, the vehicle began experiencing a loss of power. The contact called the dealer back, but the dealer did not take responsibility for the failure. The manufacturer was made aware of the failure and referred the contact back to the dealer. Additionally, the contact received notification of NHTSA campaign numbers: 14V176000 (engine and engine cooling) and 16V071000 (air bags). The failure mileage was approximately 105,000. Parts distribution disconnect.

- Little Rock, AR, USA

problem #17

Jul 212017

328

  • 130,000 miles
Footwell module failure caused the turn signals, interior lights, power windows to fail to operate. The failure occurred when a mechanic tried to run diagnostics on the vehicle during routine service.

- Chicago, IL, USA

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