I have two issues with my 2014 BMW 328D. First, on several occasions while backing up into my driveway on reverse the transmission shifts unexpectedly into neutral. I have to put it into "D" and drive the car forward before the transmission engages again into reverse. The problem is intermittent and occurs about once a month and only while putting the gear in reverse. The second issue is that my vehicle recently failed the ca emissions test. On 11/23/2021 I took the vehicle to BMW of el cajon for an inspection. The dealer diagnosed a problem with the 4 diesel injectors as faulty and issued a repair estimate. After online research on your site NHTSA.gov, I found that BMW had issued a limited extended warranty of 10 years or 120K miles for the diesel injectors but only for model years 2015-2016, or production date of 7/2014 to 6/2016. My vehicle was produced on 08/2013. I am asking the NHTSA to please investigate why my vehicle's model year/production date was not included in the limited warranty extension considering that is the same production model (F30), and engine (N47T) as those covered in the extended warranty, and is having the same diesel injectors problem. For reference BMW's sib is 01 09 19 issued on 10-11-2019.

- Chula Vista, CA, USA

I have a 2014 328D F31 three weeks ago while turning into a parking spot at a grocery store parking lot at low speed, my 328D shifted to P mid turn, and the engine shut off. Upon trying to restart it, it would crank but not turn over. (thankfully, I was in a parking lot and going at slow speed - and not on the interstate). We had to manually get it shifted into neutral to be able to push it into a parking spot. Upon further inspection, it was determined that the high pressure fuel pump has failed. (thankfully it doesn't appear to be disintegrated as some others have reported). All open recalls have been repaired. This vehicle has been very well maintained, and great efforts have been taken to ensure only quality, fresh diesel has been pumped in the car. BMW has offered an extended warranty for this (not cheap) part. However, it's only up to 10 years or 120,000 miles, and my vehicle is at 128,000. I am incredibly grateful that no one was hurt, injured, or worse in this incident. But given the high frequency of this happening amongst other 328D owners, and the safety implications (many times on the interstate), I would expect that BMW would recall this vehicle and get these parts replaced before anything worse happens. It happened quickly and suddenly with no prior performance warnings, codes, or lights. In fact when running a foxwell schwaben 14020sch scanner, no codes are being returned. An additional safety concern of course is that this problem is not preventable with traditional diagnostics. My google research shows the Bosch fuel pump was recalled in other models, but the recall exempted the diesel variants. I can't imagine an item prone to failure, that's not listed on a replacement schedule. There are multiple lawsuits out there on the Bosch CP4 fuel pumps. (however CP4.2 seems to be more reliable than the CP4.1).

- White House, TN, USA

The contact owns a 2014 BMW 328D. The contact stated while driving at 5 mph, when the vehicle stalled. The contact stated unknown red engine warning light was illuminated. The vehicle was not drivable. The vehicle was towed to local dealer BMW of riverside located at 3060 adams St, riverside, ca 92504, (951) 373-5000, where it was diagnosed with needing the fuel system replaced. The vehicle was repaired however the contact stated he continued to experience the failure. The manufacturer had been informed of failure. The failure mileage was 70,000. Consumer says that the second time the failure occurred his wife was driving on the freeway. The failure mileage was 90,000. The manufacturer created an extended warranty for the issue.

- Redlands, CA, USA

At around 70K both nox sensors in my car failed. BMW covered it under warranty, but I'm worried about reliability of this system. It might happen again in future and if it happens after 120K miles BMW won't cover it.

- Fremont, CA, USA

Def tanks froze in cold weather causing multiple parts to fail in the engine. Def system I believe is now compromised as a result of poor engineering for the overall system. Vehicle is parked outside and there were temperatures well below zero.

- Davenport, IA, USA

I got a cel and dropped it off at the dealer. They said it was to the active scr tank. After research I found out a lot of BMW vehicles have the item fail. The 328D is not on the list of extended warranties. Are there many 328D's that fail?

- Dededo, GU, USA

My vehicle currently has an egr problem but for some reason isn't covered under the recall... sometimes my front passenger door will not open! like at all! I will have to hit the unlock button multiple times before I can open the door. My def was filled with the correct fluid at the appropriate time about 1K miles ago. Suddenly as I'm driving down the road a light appeared that says incorrect fluid added no start after xxx miles. Now vehicle will no longer start. After searching the web others have had this issue connected to nox sensor. Taking to shop hopefully covered since nox sensor was just replaced from a recall.

- Ardmore, OK, USA

The contact owns a 2014 BMW 328I. While driving approximately 55 mph, the vehicle lost acceleration. The contact activated the hazard lights and pulled the vehicle over to the shoulder. Once the vehicle was turned off and restarted, it resumed normal operation. While driving to reeves BMW (109 E fowler ave, tampa, fl 36612, the failure occurred two more times. The dealer diagnosed that the fuel pump failed and needed replacement. The vehicle was currently being repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 110,000.

- Tampa, FL, USA

Vehicle cruising at 70mph on the freeway when the car stalled out with no warning. It simply went into neutral and cut the engine, rendering the vehicle hard to control since power steering and braking were not working. The car broke down again without warning on a city surface street with a speed limit of 45mph. Independent mechanic diagnosed that the high pressure fuel pump imploded, sending metal throughout the entire fuel system. Again there was no warning and braking/steering were affected.

- Berkeley, CA, USA

My 2014 surged automatically in a parking lot and the brakes failed repeatedly: It took me over the 4" cement parking lot stopper and into a wall! this was the only way the vehicle would stop! iwill say that just before I had backed out very slowly as I was in a parking lot. I hit somethig, put my foot on the brake, then put car in drive to pull a few feet back into the parking spot. I used very little gas, not necessary of course. BMW engineers examined it and found no error according to their three standard tests. I was told that their tests "may not record something, " "could not duplicate my concerns, " and that it would take "a more severe impact to record something." Nothing could be tested or recorded for speeds under 35 miles per hour. I got a concussion and the incident cost $ 17,000 (plus loss of car value). BMW did nothing for me so I am out of a BMW for good. I had just put the car in drive to pull back into the parking space I was in. In all fairness I did hit something, stopped, foot on brake put it in drive. There is no way it outght to have surged out of control or failed to stop. I was going less than 5 mph. BMW will do nothing for me except give me a courtesy discount on a different BMW once I've purchased it. Their dealers have offered me less than competitors. I won't buy another one. ## VIN passed ## BMW 328I2014 ##

- Scottsdale, AZ, USA

When car was in motion it sputtered, started losing power, and when I pulled over the engine died and wouldn't restart. Dealer diagnosed it as failure of fuel pump, with BMW required repair to include replacement of entire fuel distribution system at estimated cost of $11,400

- Red Bluff, CA, USA

Exhaust gas recirculation (egr) cooler recall: Contacted BMW customer relations as per recall letter from BMW of N.a. via email and they left a voice mail that parts have not been available. Recall status also has been stating - "remedy not yet available". recall was made in Oct 25, 2018 and it is nearing 6 months but no solution or repair process has been initiated. Letter states possibility of increased risk of fire could occur if engine intake manifold has small holes due to failure of egr. Kindly please help with this untimely and unreasonable time period of repair lingering without any safety for the driver of this car. Currently no problem has occurred but feeling of driving on borrowed luck and time is not a safe one. Thank you for your help.

- Eastvale, CA, USA

Egr valve failure while on highway traveling at highway speed. No indication on vehicle monitoring system that something was wrong. Failure cause significant damage to throttle body, air sensor, intake system due to high temperature gases being ingested into engine. Damage included melted plastic (fire) on the intake system. Repair ticket and record for damage and parts replaced is on record at mt. Laurel, BMW in mt. Laurel, NJ. Issue happened at 101,200 miles, 1000 mile over warrantee.

- Burlinton, NJ, USA

While driving at 65 mph or so the vehicle's on-board message center read "drive-train malfunction". I pressed on the accelerator and there was no response. The vehicle was loosing momentum quite quickly which required me to swiftly, but safely to pull over to the roadway edge. This is the third time the issue has presented itself. The first time was a few months from purchasing the vehicle. The dealer found metal shavings in the fuel lines. They replaced the entire fuel system and sent me off. A few months later I took the vehicle in for service I.e. oil change, inspection, etc. While inspecting my car they again found metal shavings in the fuel lines. They again replaced the entire fuel system and said it was fixed. Just this weekend September 30, 2018, I was driving my vehicle on the freeway and again the car went limp. No power, limited steering control, no response from accelerator. Essentially a catastrophic event because without power a vehicle is a rolling projectile. According to the dealership the vehicle once again has metal shavings in the fuel system. Total count for replacing fuel system (3).

- Victorville, CA, USA

My car has stalled twice on the highway and had to be towed for service as it would not start. The error in the system was for the fuel pump. There has been a recall for my same year make and model for this issue related to the fuel pump, but my VIN was not included.

- Mattawan, MI, USA

My BMW 328I X-drive giving "drivetrain malfunction" message when the car was running on sport mode or eco mode. After few minutes of driving the cars shuts down. This had happened 3 times before in same month and every time the dealership looked at it the replaced a part(fuel injector and module in fuel tank) no help and happened again next day they did it. After I topped up the fuel with 2 gallons when this happen this time the message is not should no more and the car started running normal gain. BMW is not able to figure out the issue and I will be turning it in tomorrow again for diagnosis. The issue is still un-know.

- Dayton, OH, USA

While proceeding at 50 mph on heavily-traveled 2-lane country road, the engine cut out leaving the car with no propulsion. I was able to coast to the driveway of a local farm and come to a stop safely off the road. My repeated attempts to restart the engine were unsuccessful. I then called for a wrecker which towed the car to the BMW dealership. The dealer subsequently informed me that the fuel pump had failed (repair work was under warranty). Note: I purchased this car new in 2014. After this incident, I performed a google search and found that my year/model BMW had been recalled for a fuel pump issue [NHTSA campaign 15V189000]. I never received that recall notice and to the best of my knowledge, am not aware that the required work was ever done.

- Keswick, VA, USA

I was driving home and car stops running I mean completely stops running cars and truck swerving to keep from hitting me stuck in the middle of the road. As I look up information about BMW recalls I find that a recall has been gives non serval cars like mine in 2015 and BMW won't fix my car unless I pay $1600 for a new fuel pump. C

- Stilwell, OK, USA

March 6, 2018, my car started shaking as I merged from 101 to 405 S in los angeles. Message indicated a drive train problem and to "drive moderately". car stopped and would not restart seconds later. While waiting for a tow, was rear ended at a dead stop. BMW santa monica found metals shavings in fuel line and replaced fuel system; my car also had $13,000 of body damage. I have seen many other reports of the same problem - BMW should have recalled the car to fix the fuel system before I had an accident. Now my car is devalued and I do not have same level of confidence in driving it.

- Cardiff, CA, USA

Without any warning, the vehicle lost power suddenly/ abruptly stopped on a busy city street. The vehicle almost get slammed into by other vehicles traveling behind it. This was potentially a cause for a fatal accident. BMW dealership informed that the cause was the sudden failure of the fuel pump. Vehicle is at 39,900 miles, & is cover by BMW certified pre-owned warranty.

- Lake Oswego, OR, USA