10.0

really awful
Crashes / Fires:
2 / 2
Injuries / Deaths:
2 / 0
Average Mileage:
40,357 miles

About These NHTSA Complaints:

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problem #58

Oct 012024

328

  • miles
ENGINE COOLANT PUMP: The electrical connector of the engine coolant pump could become damaged. Small drops of liquid from the positive crankcase ventilation (PCV) system could drip down onto the electrical connector of the pump. Safety Risk Over time, this could lead to a short circuit and, in rare cases, a thermal event or a fire. We took it to a car shop and they charged us over $800 fixing something else that was not the issue. We haven-??t been able to drive this car for months and it has caused tremendous inconveniences.

- Baton Rouge, LA, USA

problem #57

Sep 282022

328

  • miles
Due to its diesel related scandals, BMW has agreed to extend its diesel emission related components' warranty to 10 years or 120k miles. My 2014 BMW 328d's nox sensor failed in 2022 and i submitted my repair bill for replacing the nox sensor to bmw recently. BMW denied my reimbursement claiming the warranty expired despite the documents i submitted was for a repair done in 2022 with credit card receipts and repair shop copy of work done.

- Santa Monica, CA, USA

problem #56

Nov 012024

328

  • miles
FUEL TANK LEAKS GASOLINE. an alarming amount of fuel leaks and this is an issue that seams common among BMW F30 chasis. In my case when my car is ful tank it starts dripping fuel, visible. the problem seems to be a seal that is made to flex but with time that seal fails and creates a fire hazard due to high volatile fumes and liquid gas leakage. I was able to notice as I parked my car when arriving home due to the strong smell of fuel. -The issue is reproducible. -On the safety side, it puts a risk of Fire. -The vehicle unfortunately has not been inspected by police or insurance -There is an error code un the computer of the vehicle that has to do with detection of fuel leakage.

- Kissimmee, FL, USA

problem #55

Nov 012024

328

  • miles
Faulty fuel injectors, that are known to prematurely fail. The same injectors are covered by BMW for model years 2015-2018 Under NHTSA SIB 01 09 19. My complaint is my 2014 has the same fuel injectors as the 2015-2018 that are known to be faulty and yet it is deliberately excluded from the same -??limited warranty extension -??

- Milltown , WI, USA

problem #54

Jun 272024

328

  • miles
While driving our 2014 BMW 328d the engine misfired then stalled on the highway. This was a very dangerous and frightening scenario trying to push it off of the roadway while my wife and children were inside the car while highway traffic on the I-15 interstate rushes by. I was not able to restart, so we had it towed to our local BMW shop. Diagnosed as High Pressure Fuel Pump complete failure. Metallic debris throughout the entire fuel system, lines, tank filter, injectors, pumps. No check engine light or any prior warning. Many of the components have already been disassembled to determine the extent of damage, and all the components are currently with the vehicle, and available for inspection. The vehicle has been at the shop since the end of June. Some parts were initially ordered then all repairs put on hold while awaiting direction/ recall approval from BMW of North America. 5 months later we are being told this vin does not qualify for the safety recall. We can not afford the cost of the repairs and they will likely exceed the value of the car. We also need to remove it from storage at the shop it was towed to, and take it somewhere else while this is sorted out.

- Henderson, NV, USA

problem #53

Sep 122024

328

  • miles
I purchased the vehicle with no issues upon driving the vehicle for about 3 months i started having issues with the vehicle overheating and low coolant warning messages one day i was driving home and the engine suddenly started smoking i turned the vehicle off and opened the hood the vehicle had not started ever since. i realized the vehicle has a recall for the engine coolant pump doing further research made me realize a faulty engine coolant pump can cause engine failure by overheating the engine, which can lead to serious damage.

- Rock Hill, SC, USA

problem #52

Jun 152024

328

  • miles
The car loose power while driving, near stop it pulls hard as it wants to turn off. Have show multiple times the fuel system error and shut off while operating. Is been doing the same problems for years now.

- Cudahy, CA, USA

problem #51

Mar 032024

328

  • miles
High pressure fuel pump failed while underway causing vehicle to immediately stall in traffic and lock in "Park" making it unable to move. Mechanic (Werner's European Auto) confirmed diagnosis of catastrophic failure of the pump. Part is available for inspection. This part for the gasoline version of the 2014 328 series car is subject to a recall notice but for some reason the notice does not apply to the diesel version of this model. Repair cost is estimated at $11,000 to replace entire fuel system due to metal particles released when the pump broke

- Holladay, UT, USA

problem #50

Aug 082023

328

  • miles
Subject: Urgent Complaint Regarding Potential Safety Hazard in 2014 BMW 328D Fuel Injector I am writing to report a serious safety concern regarding my 2014 BMW 328D. On about August of 2023, while operating my vehicle, I experienced a sudden and alarming issue that poses a significant risk to both myself and other motorists. As I came to a routine stop, smoke began pouring out from under the hood of the vehicle, obscuring my vision through the windshield. Simultaneously, a strong odor of diesel permeated the interior of the passenger compartment. Concerned for my safety, I immediately investigated and discovered that the fuel injector area was drenched with diesel fuel. Upon further inspection by a qualified mechanic, it was determined that a crack had developed in the fuel injector, causing the leak. This defect not only poses a serious fire hazard but also exposes occupants to toxic diesel fumes, creating an immediate and grave risk to safety. My concern is exacerbated by the fact that this incident appears to be part of a larger pattern of failures in BMW diesel automobiles. I have conducted research and found numerous recalls related to faulty fuel injectors in various BMW models over different years. However, to my astonishment, the 2014 BMW 328D, including mine, has not been included in any such recall despite the clear evidence of a recurring issue with fuel injectors. Given the severity of the situation and the potential danger it poses to myself and others on the road, I urge the National Highway Traffic Safety Administration (NHTSA) to thoroughly investigate this matter. It is imperative that immediate action be taken to address this safety hazard, including the consideration of a recall for the affected vehicles. I kindly request a prompt response regarding the steps being taken to address this issue and ensure the safety of all BMW 328D owners.

- Arcadia, CA, USA

problem #49

Nov 012023

328

  • miles
stall/loss of power while entering highway on ramp. Engine died and would not restart. After inspecting car found the gas tank to be filled with metal shavings which is indicative of a failed high pressure fuel pump. My year make and model vehicle has a recall on the HPFP for the same reason but my VIN was supposedly not affected.

- Santee, CA, USA

problem #48

May 302023

328

  • miles
Driving vehicle home from work and it completely lost power and died. ""Drivetrain Malfunction" error popped up on the screen. Vehicle would crank but not start. Towed to repair shop. High Pressure Fuel Pump issue is on the radar for 2014 BMW 328D, BMW has recalled less than 12000 cars. My vehicle is not currently on the recall list.

- Edwards, IL, USA

problem #47

Dec 232022

328

  • miles
I was in a busy Freeway driving & Now my 2014 Bmw 328 D high pressure fuel failed which caused me to stall and be stuck in the middle of the freeway which also almost made me cause like 10 car crashes it was sorry scary but lucky police helped out and other driver where also caution

- Fontana, CA, USA

problem #46

Sep 202022

328

  • miles
I am having the same exact issues at the models 2015 and up have experienced with the fuel injectors. 2014 wasn-??t involved in the extension of the warranty when It experiences the same failures because It-??s the same parts. I have 3 fault codes for injectors

- Morganville, NJ, USA

problem #45

Mar 012021

328

  • miles
i was told by BMW that my vehicle doesn't qualify for RECALL 21V-586. however my high pressure fuel pump failed at about 130,000 miles. i am trying to be reimbursed for my cost of parts under the TREAD ACT but BMW says my vin wasn't included by NHTSA. the recall seems to cover all BMW diesels from 2014 to 2018. please help. Michael Kanterakis, michaelkanterakis@gmail.com 973-432-0673. thanks

- Covina, CA, USA

problem #44

Aug 082022

328

  • miles
High pressure fuel pump failed while BMW dealership mechanic was test-driving car after replacing two tires/oil change/replacing fuel filter/performing fix for recall of egr cooler part; per the service manager at the dealership, metal particles were subsequently found in the quantity control valve, necessitating complete replacement of fuel system. There is a known recall for year, make and model of my car (2014 BMW 328d) for the fuel pump, but apparently my VIN number is not falling under the recall. This issue appears identical to the issue the recall was issued for other cars with this same year/make/model. I have not performed the repair as they are quoting about $17,000 for the fix. There were no warning lights, messages or symptoms of the problem prior to this issue. In addition, they indicated I needed a new o-ring part for the fuel filter they were replacing as it was the wrong part, but they said it had nothing to do with the fuel pump. (Service said the o-ring continued to hold and was working as normal, and they recommended putting the correct by part number o-ring in its place so the fuel filter would not have come unsecured from its fitting in the future. They said the issue with the vehicle did not come from the o-ring/fuel filter; it is by their determination based upon the metal shavings in the quantity control valve, caused because the high pressure pump came apart internally and contaminated your fueling system. They said this is due to age.) They indicated that had the pump failed while I was on the highway or traveling I and/or others could have been seriously injured or killed. No one else has inspected the car at this point and it remains at the dealership for now.

- Ocala, FL, USA

problem #43

Dec 062021

328

  • miles
ISSUE: HPFP High Pressure Fuel Pump is failing resulting in an increasing deposit of metallic shavings within the pump housing and a corresponding deviation in the measured fuel rail pressure. SAFETY: The vehicle will code and shut down while you are driving. BMW DEALERSHIP: Replaced items other then the root cause HPFP. A new fuel rail and sensors installed at my expense because of dealership decision. 1,000 miles after repair at dealership, codes came back for low pressure and high pressure faults. Warning lamps on and car shut offs while driving. Make and model of car with the same issues but VIN is not on this recall? NHTSA Campaign Number: 21V586000

- Collinsville, OK, USA

problem #42

Oct 262021

328

  • miles
I suffered a breakdown in my 2014 BMW 328d on 26 Oct 21 with a drive train malfunction warning. Vehicle stalled and was unable to be restarted. Vehicle was towed to local repair shop, International Auto Specialist, located in Fredericksburg, VA, and diagnosed as a high pressure fuel pump failure and calling for the entire replacement of the vehicles fuel system. At the recommendation of my local repair shop, the vehicle was then towed 59 miles to the closest BMW dealership, BMW Fairfax, VA, for repair. The safety issue I have is that a recall notice (Recall Campaign #21V-586) was issued by BMW North America in September 2021 for High Pressure Fuel Pump failures affecting 2014-2018 BMW diesel engine vehicles ranging from 3 Series, 5 Series, 7 Series, X3 SAV, and X5 SAV models. I never received a recall notice for this vehicle, or my 2015 BMW X5d SAV, and have been told by BMW Fairfax, VA, and BMW Corporate that my high pressure fuel pump only carries an extended 10-year, 120,000 warranty, even through both vehicles falls within the parameters of the open recall notice issued by BMW North America. Further, BMW Fairfax, VA has informed me that all other parts damaged by the High Pressure Fuel Pump failure are not covered by the extended warranty and any cost associated with additional repairs is the customers responsibility, regardless of the fact that they will only replace the defective part at the time of failure and not before. How can BMW North America issue a recall notice for a specific group of vehicles, but not include all vehicles that fall within the specifications associated to the recall? This part failure occurred while I was driving in heavy traffic and I was fortunate it did not cause series bodily harm to myself or others. I respectfully request you investigate the situation to determine BMW's liability and inept handling of this recall in order to prevent others from being harmed. Documentation can be provided if necessary. Thank you.

- Fredericksburg, VA, USA

problem #41

Jul 272021

328

  • miles
In July 2021 I was driving on a residential street when my vehicle experienced loss of power. The vehicle shutdown and stopped in the middle of the road. Mechanic found metal particles in fuel system that may have been cause by fuel pump failure. It was reported to insurance company. The fuel system was replaced but vehicle continues to have issues with leaks etc.

- Kaneohe , HI, USA

problem #40

Feb 282021

328

  • miles
While on a red light we were at a dead stop. As the light turned green to turn right I accelerated the gas pedal and the car stalled out in the middle of the road while traffic was flowing. Had to push the car out of the road and had to get the car towed home. Now the car doesn-??t turn on it just cranks over.

- Winton, CA, USA

problem #39

Jun 212021

328

  • 70,000 miles
On my drive home I noticed a strong smell of dizel fuel.Stoped as soon as it was possible. Noticed a fuel was poring to the ground under my engine. Shut it down and call AAA. At the BMW dealership repair shop they found a broken fuel supply line that was rubbing against the vacuum pipe.My car was covered with fuel from engine to a trunk to everything under including muffler, soaking wet weals and tires, I lost a half tank of fuel in about 5 minutes. It's scare me a lot, I think it was a miracle it did not catch a fire on 93 degree day, my wife will never sit in this car again.I will feel guilty if I will sell this car to somebody else.Don't know what to do now. What kind of design it is" How fuel line can constantly rub something else" This car just over 70000 miles, garage kept, never been in any accidents, well maintain.

- Virginia Beach, VA, USA

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