10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 51,283 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While coming to a stop in a parking lot the steering became difficult and the smell of burning rubber was present. Had the car been going a high rate of speed it would have been disastrous.
- Louisville, KY, USA
Whilst driving vehicle, battery warning light, brake warning lights came on. Vehicle lost all power steering, and was impossible to drive. After visit to dealership, appears that harmonic balancer was completely broken off, in turn, taking out various belts, including the belts that power A/C and most importantly power steering. BMW already replaced these belts twice, under warranty. Unfortunately, it appears the harmonic balancer appears to be an issue for many of the 335D vehicles, as well as for X5 savs, equipped with same engine. Complete loss of powersteering, is an unacceptable danger, in particular for a part that appears to be weak (design flaw), as documented by other BMW 335D owners.
- Rockville, MD, USA
Engine shut off loss of power steering loss of ability to accelerate while driving on 7/27/17, our 2011 BMW 335I's ability to accelerate stopped, RPM increased but still in drive not in neutral. During loss of accelerate, power steering failed and was unable to pull off side of the road. This happened while vehicle was in motion on a busy city street. Had to put on hazards in middle of street.
- Costa Mesa, CA, USA
The contact owns a 2011 BMW 335I. While driving approximately 15 mph, the power steering seized without warning and the vehicle struck a curb. The contact did not sustain any injuries. A police report was not filed. The vehicle was taken to the dealer. The technician replaced all four tires, the front suspension, and rear axle. The manufacturer was made aware of the failure. The failure mileage was 41,000...updated 12/29/14
- Atlanta, GA, USA
Driving 40mph, smoothly at consistent speed, in middle lane of 3 lane road during morning rush hour. I had been driving for about 10-15 minutes after car had been in garage the night before. Attempted small acceleration, car did not respond, engine had turned off unclear if before or at time of attempted acceleration. Power steering was off. I put on my hazards, slowly drifted to stop, put car in park, attempted restart, first attempt failed, waited 15 seconds and second attempt successful. For next 3 hours, the engine had a rhythmic grinding sound which then stopped. Fuel tank had been filled the day before and was not near empty. Took to dealer, they have not been able to replicate event or find anything to fix.
- San Francisco, CA, USA
The engine randomly shuts down. This is accompanied by loss of power steering and reduced braking ability. This incident has occurred three times. The car has provided no warning or indicator lights. BMW service was made aware of this problem. Their response was that they failed to reproduce it. They also failed to correct the problem, the last incident occurred after a service on the car.
- Huntington Station, NY, USA
- Jackson, TN, USA