3.3

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
41,125 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Sep 132019

335

  • 31,200 miles
I am perplexed that nhsta allows tire manufacturers to sell tires without warranty. Any merchandise sold to public has at least 1 year manufacturer's warranty against defects in parts, material and workmanship but not tires. The only part that connects a vehicle to a surface is a tire. Therefore, tires are the most important piece of equipment on a car but yet manufacturers can sell tires without warranting that the tires would perform as they are intended even when they are driven a few miles. Bridgestone re050A rsc run-flat tires driven less than 11000 miles within less than 2 years and one of the tires had already developed a bulge the size of a banana. Please see the attached photo of the tire. These tires do not have a manufacturer's warranty. Not because they are old but because they have never had one. If I died and caused death on the road because of this fault, this company would not be liable. Why" because they are not held responsible by nhsta or anybody. There is not even a section to complain about tires. That's why I have to put this complaint in the vehicle section. Does this mean National Highway Traffic Safety Administration cares about our safety? luckily, I caught this before it caused an accident or lives. Are you waiting for enough lives to be consumed by this before you take action"

- Maumelle, AR, USA

problem #3

Apr 262018

335

  • 60,000 miles
I purchased new pirelli pzero tires from my local BMW dealer. The rear tires exhibited intermittent air loss and were replaced by the dealer because the dealer believed they were damaged during installation. The second set of rear tires also exhibited intermittent air loss. The dealer believed the wheels were damaged and causing the air loss. I had a wheel specialist inspect the wheels, and they found no defects to cause air loss. The wheel specialist found the tires to be defective as they have excess material at the bead that prevents proper sealing on the rim. The wheel specialist attempted to remove the excess material from one tire to determine if that would improve the problem, which it did to some extent. I called pirelli and notified them of the problem, and they stated they would replace one rear tire under warranty but not the tire that was worked upon by the wheel specialist. In summary, I experienced two sets of defective pirelli P zero tires leading me to believe there could be a problem with additional tires. I have video evidence of the leaks seen during a leak test.

- Warner Robins, GA, USA

problem #2

Nov 242017

335

  • 29,300 miles
Tires - I have 1,500 miles or so on them (new). They was installed by them BMW dealership as I was purchasing the car. I had the cars shipped here to md. Driving the car locally after sitting in the garage, it started to make a terrible noise above 40 mph and would get worse up to 60 mph that's as fast as I would go. The local BMW dealership noted it one of the (left rear tire)S installed. Has an 8-inch bubble on the inside. They wanted to replace it costing me $486. To replace the tire. 1500 miles to a new tire? no.... this is a defective tire. Looking on line there's many / several complaints of the same manner about the tires. This car has never hit a pothole or seen a rough road with the tires. The car is very carefully driven around. I contacted Mr. Tire who quickly said on the phone no matter how careful you drive you must of hit a pothole. No wanting to visually inspect the tire stating, it happens to the tire regular. Thats what's pushing me to contact NHTSA for a review. I strongly feel its an unsafe tire if it does this in the manner that I have driven this car. If this tire is treated this delicate than I am very much concerned for daily driver safety under normal conditions. 02418582wr2 tire size 255/30/19 dot ce w# L250 0415 pzero pirelli run flat

- Temple Hills, MD, USA

problem #1

Aug 242013

335

  • 44,000 miles
I purchased 4 replacement run flat tires for my wifes BMW 335D with 40,000 mile tread wear warranty. After 20,000 miles the front tires were half worn and the rears were near bald. I contacted tire rack, where I had purchased replacement tires, and they sent out 2 rear replacement tires to their local installer; which I fully paid for pending return. Upon installation it was discovered that the tires I had originally purchased from tire rack were not run flats but standard tires. The tires look from the outside exactly the same, Bridgestone RE960 vs re970S. There is a big difference in price and you are not supposed to mix non run flats and run flats. I contacted tire rack and they would not help. Their customer service would not listen but blamed the problem on me or their installer. With some investigation I learned about dot numbers and was surprised that the installer does not track the dot number and only tire rack has. Tire rack is the only one with the dot number and there seems to be no way to verifying the dot numbers. They say it is not their mistake but communication with them has been difficult and they dont seem to have a customer oriented or trustworthy culture. I spoke with the installer and they reviewed the labeling and segregation of the tires received from tire rack to prevent switching. They are a small installer and there process seems reliable. Who knows how often this happens but I wanted to share this story with others so they buy their tires from the installer to eliminate this problem.

- Santa Rosa, CA, USA