Opened my back hatch to put groceries in at store, and the hatch opened lifted up and then went up and down then closed on me. Glad I got out of the way in time.

- Clearwater, FL, USA

Manufacture recalls

- Brooklyn, NY, USA

2013 Cadillac Srx. Consumer writes seeking reimbursement. The consumer stated she purchased a lemon. Upon receiving the vehicle and went to get the tire repaired but was informed by the service shop there was $7663 worth of damages for the vehicle.

- Jacksonville, FL, USA

My suv has a noticeable sometimes unsafe lag in the transmission Sometimes 3-4 sec lag Had in dealership shop 2-3 times they cannot reproduce they say. There was a recall for this very issue in 2014. Says recall was performed but obviously did not fix it. It is now out of Warrenty and still lagging

- Monroe, MI, USA

VEHICLE FIRE & MOLD. My 2013 Cadillac SRX had water leaking in/draining incorrectly from the sunroof, which in return pooled water in the front and rear of my vehicle. This water caused my trunk to COMPLETELY stop operating (water pooled at trunk latch/rusted), as well as water to saturate the electrical components near the front of my car and a FIRE TO ITNITE WHILE I WAS DRIVING THE VEHICLE! Fire truck responded, pooled water found, mold also found because of previously unknown pooled water, and insurance totaled vehicle. SO SCARY! SO DISAPOINTED! THIS LEAKING WATER ISSUE HAS BEEN REPORTED ON MANY FORUMS FOR THE SAME CADILLAC MAKE AND MODEL AND IT THREATENED MY LIFE. The sun roof draining tubes MUST BE RECALLED. I-??m now out of a vehicle because of it and just grateful I was able to exit my vehicle as it filled with smoke.

- Humble, TX, USA

The cue system (controls radio, navigation, weather alerts, climate controls and vehicle settings) is non responsive. I cannot access the systems to make specific adjustments to climate control settings (directing the heat or air to the feet or chest area) program new radio stations, add a new cell phone for hands free operations, input vehicle navigation destinations or make setting changes to the vehicle operation. This is hazardous as I rely on the vehicle navigation to find locations in out of town locations, weather and road alert information and hands free cell phone operation to receive calls. I have reset the system according to the instructions in the owners manual but it does not restore the touch screen functions. This is a defect in the design of the system and GM was aware of it as early as 2014-2015. The dealership wants more than $2000 to replace the whole unit with an identical one that has the same defect. There needs to be a recall issued on all of these Cadillac.

- Bartlesville, OK, USA

Passenger headlight has water inside, headlight dimmed, can't see on one side of car, driving can't see at night

- University Park, IL, USA

Touch screen has developed a spider web that makes the touch screen useless. This screen was replaced while under warranty at 50,000 miles. I now have 103,000 miles and was told to replace this would be $1000. After checking online many owners have had the same problem. Obviously an issue with this year and model of the caddilac Srx.

- Clearwater, KS, USA

I bought my vehicle 6 months ago. I never owned a Cadillac and I really love it but there isn't alot of leg room in the back seat and its hard to see the turn signal lights being 6'4 the way the window is shaped I have to hunch to the side and look up. My main problem is the touch screen from the cue applications. It doesn't register my touch so I have to go through the steering wheel buttons to change anything. My vehicle only has 56,000 miles on it I don't think something like that should go out that fast. I have read other owners stating the same thing. There should be a recall on this cause S person shouldn't have to go through the steering wheel buttons when there is a touch screen to do that. I think we should have the newest software available or put a new updated version instead of the one that was first put out. Thanks for your attention in this matter

- Coos Bay, OR, USA

Shift to park error-car not registering when in park. System display says "shift to park" after moving shift control to the park position. Will not allow me to safely shut down/turn off vehicle. Has happened a couple of times now while stationary in parking lot and in my garage. I am not sure if car is actually in park or not and am afraid vehicle will roll. Has happened a few times, the first few times I could jigge the shift control and it would clear the error. Now I have to reboot my system to shut the car down.

- Citrus Heights, CA, USA

The cue system is locked up and will not respond only has 22,230 miles

- Huntersville, NC, USA

Touch screen became inoperable; first the fan started not working to defrost the window intermittently, then the choice of venting stopped working, then the radio. Repair: Dealership replaced touch screen (F-control) costing us $1507.72....submitted as I see you are reviewing same issue in Tesla.

- Midland, MI, USA

The touch screen does not work at all. It's a safety hazard as you cannot change the ac/heat/defrost etc. I've tried doing the factory reset and that does not fix the radio problem either.

- Oak Harbor, OH, USA

The Cadillac cue system becomes non responsive which does not allow you to control most things which are electronically controlled from that system which is the radio, air conditioning system, and other systems. You do not have to be in motion to use this system. The system developed small cracks all over which start from the corners and the dealership refuses to fix them.

- Houston, TX, USA

While car was running it started jerking and it would not go faster than 20mph. When car came to a stop it turned off. When starting the car before it starts running it would jerk again and slowing go up to max 30mph.

- Englewood, NJ, USA

While under warranty I had a new cue installed. A little over a year later it went out again; however, this time I was quoted $1500 to repair it. A friend has the same car and hers was recalled and replaced.

- Tampa, FL, USA

Takata recall about 2 weeks ago, I notice while driving that I'm loosing the acceleration. The front gausr of RPM is not consistent. We can feel the engine is having trouble going forwrd evry time I punch in the gas pedal. My passanger and I can feel the acceleration bit chocking. So, I brought it some mechanics & they says possible time chain problem. They diagnose the car and here some of the code came out. P0011, P0014, P0016, P0018, P0021. At first, they thought of changing the camshaft sensors and crankshaft sensors maybe it would resolve the problem but it didn't. they suggest to call the Cadillac dealer possible for recalls. I drive my car daily to work, from merced to lathrop, that's about 120 miles back and fort. I used to drive my car from merced to frement from the past 4years everyday but I got tranfer to lathrop about 2 years now.

- Merced, CA, USA

Takara recall" the Cadillac 2013 Srx luxury latch gate will not unlock when I had a flat tire to get the spare tire out the back. Also when it did open it slammed on top of my back and would not stop closing.

- Lake Charles, LA, USA

Headlights on dim are almost non existent and dangerous. Bright lights work great but you can't drive with brights. The dim lights are like driving with a flashlight with almost dead batteries. Dangerous!!!

- Chiefland, FL, USA

Headlights are hazy can not see anything while driving during the night. This could cause a bad accident. Popping noise on front driver side while car is running dealership says it was a loose axel nut. The dealership tried repairing it twice, still the same.

- Oxnard, CA, USA