The steering wheel went off. And hard to turn. Almost crashed

- Long Beach, CA, USA

Back in early 2018 prior to my bumper to bumper expiring, I had the check power steering and stabilitrak come on on dic. I took it to dealer but they stated could not find any issues. This keeps happening but everytime I turn truck off and then back on as stated in owner's manual, problem goes away. More recent past week, it has been happenings again but more frequent to which at times, turning off and waiting then turning back on, the problem persists. This problem happens various times (while driving city, highway, as I'm turning vehicle on for first time in the day, while backing up, while parking). I have mentioned and taken in to dealer or other places but no codes are found and problem cannot be duplicated.

- San Marcos, CA, USA

The contact owns a 2015 Chevrolet Colorado. The contact stated that the power steering looses power while driving. The power steering, traction control warning light illuminated. In addition, power steering inactive drive with caution, and a sham noise accorded messages displayed. The contact was able to coasted to the side of the road and powered off the engine. The vehicle was restarted and was able to drive as normal. The contact stated the failure recurred intermittently. The vehicle was taken to autonation Chevrolet austin dealer (11400 research blvd, austin, tx 78759, (512) 592-3197) and was diagnosed that the CO545 code verified touch sensor fault failed internally in the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and provided a case number: The failure mileage was approximately 95,000. [xxx] parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Austin, TX, USA

The contact owns a 2015 Chevrolet Colorado. The contact stated that while driving at various speeds, the vehicles power steering would fail intermittently. The contact stated the vehicle would illuminate a warning light regarding the power steering. The contact contacted the dealer (performance Chevrolet located at 1005 w ehringhaus St, elizabeth city, nc 27909 phone number 252-562-9128) who informed the vehicle was not included in NHTSA campaign number: 16V054000 (steering). The vehicle had not been repaired. The manufacturer had not been made aware of the failure. The approximate failure mileage 46,000.

- Elizabeth City, NC, USA

While driving my 2015 Chevrolet Colorado on the 2 fwy in glendale ca when the vehicle experienced a loss of power steering assist while driving, it became very difficult to steer. A warning appeared on the dash reading power steering service required drive safely. Also a traction control warning. I pulled over and turned off the ignition and the error cleared but came back within 2 minutes. I took it to my local Chevy dealer autonation Chevy in valencia and they read an error code of a poor electrical connection within the torque-sensor harness connector. They recommended flashing the computer with latest firmware. They did this for a $200 fee. And within 1 day it did the same error condition again. I did some research online and found there is a recall for this exact condition for 2015 Chevy Colorado's. my dealer saids there is no open recalls they can see but below is what ive found. Recall bulletin 15595A.the National Highway Traffic Safety Administration campaign id number for this recall is 16V054. I brought this to my dealers attention to no avail.

- Santa Clarita, CA, USA

Lost power steering, warning light came on after the issue, could not steer the vehicle, luckily it happened in the driveway, very dangerous if it happened on the road warning lights for power steering service (drive carefully) and stability controll warning

- Warren, RI, USA

Lost power steering while driving. Warning light and alarm came on dash. Turned off ignition and back on and had steering back. This happened several times. This was in Feb. 2019. Didn't happen again until Dec. 2019 and happened several times. Each time it would lose power steering and I turn car off and back on and power returned. Very dangerous when trying to steer because it is extremely difficult to steer without power. Last time I lost it on the interstate and it was so dangerous. GM put out a recall on power steering on 2015 chev Colorado(but not on ours for what reason?) recall # 15595. I have the exact problem on my 2015 Chevy Colorado!

- Portsmouth, RI, USA

While driving at highway speeds an audible warning came on along with a service power steering and a service stabilitrack message. All power steering was lost and the truck became extremely difficult to control. I was able to pull to the side of the road. Power steering returned after a power cycle of the car. However the same failure happened during my next trip, again at highway speeds. I was lucky that this happened on a straight section of freeway both times as the truck is practically uncontrollable when this happened. A review of this issue on the internet reveals that a recall has been issued for this issue. However, it starts with vehicles manufactured in January 2016, but this vehicle was manufactured one month before the recall effective period.

- San Diego, CA, USA

In the last week my power steering has failed 4 times. The vehicle has been in motion each time. One time I was on the expressway., twice on city streets and the last time on my home street. The vehicle has just over 68,000 miles. If I turn the vehicle off and wait a minute or two and then turn it back on I have power steering control back.

- Winter Garden, FL, USA

Power steering turns off while driving or even when stationary. Stability track light also comes on. Resets when turning motor off and on again. Intermittent problem since May 2019 - bought as used vehicle.

- Cumming, GA, USA

Going about 20-30 miles an hour. I recieved a warning message to check my power steering. I had lost all power steering, but I was able to pull off the side of the road, turn my truck off and back on and everything was good.

- Washington, UT, USA

The contact owns a 2015 Chevrolet Colorado. While driving two blocks down the road, the steering wheel seized and became difficult to steer. In addition, the power steering warning indicator illuminated. The contact powered off the engine. The vehicle was restarted and was able to drive normally; however, the failure recurred two blocks down the road. The vehicle was taken to max motors Nevada (1405 N osage blvd, Nevada, mo 64772, (417) 667-4000) where part number: 84498587 sl-N gear, four bolt, clamp, and nut were replaced. The vehicle was repaired. The manufacturer was made aware of the failure and provided case number: 95534473637. The failure mileage was approximately 49,945.

- Nevada, MO, USA

On October 31, 2019, I was driving on a twisty mountain road in AZ when the dashboard alert about power steering control chimed out several times. I could clear the message, but it kept coming back. The next day I stopped at the Chevy dealership in payson, AZ and they said I had a bad battery (odd voltage which they thought was triggering the warnings) which they replaced. After this repair, I got back on the road for about 30 miles, and the warnings began again. I turned around, went back to the dealer, and they spent several hours checking everything before telling me that I would have to replace the entire power steering module at a cost of $2000+. since I am traveling (I don't live in AZ) and the parts for the repair would take a few days to arrive, I didn't schedule to have the work done, and I have continued to drive on. The warnings continue to ring out irregularly, often when I'm going straight down the road without turning (as well as every time I start the car), but the wheel hasn't seized up yet. It is worrisome, particularly as I am driving on freeways or in heavy traffic. I am over 2000 miles from home.

- Berrien Springs, MI, USA

Vehicle was being driven down a flat residential street when power steering and stability track warning lights came on. The power steering then failed making it very difficult to drive. I drove less than a 1/4 of a mile to my residence and turned the truck off. Turned the truck back on after I inspected the under carriage. The errors reappeared. I the. Turn the truck off and on again there was no longer any warnings displayed, and all functions were normal.

- Bixby, OK, USA

The contact owns a 2015 Chevrolet Colorado. While driving various speeds, the power steering completely failed and the power steering warning indicator illuminated simultaneously. The contact had to restart the vehicle in order for the power steering to return to normal. The dealer and manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 36,000.

- Elyria, OH, USA

While under pre owned warranty trucks power steering would not work when vehicle was first started. Only activating after restarting vehicle multiple times. Took it in to john L sullivan in roseville they said they could not diagnose the problem and it had nothing to do with a recall. By this time it had happened twice. I continued to drive vehicle until the power steering went out on I 80 in heavy traffic on my way to work at the dmv. My first week of employment with the state. Luckily it wasnt during a turn because it was a struggle just to get it off to the shoulder. The truck was taken to dealership the same day where they were able to diagnose the problem. Perhaps the bumper to bumper warranty is what made them unable to originally diagnose the problem. Because the truck was now under 2K over warrenty limit of 36K. In the end they replaced rack and pinion for total of 1700 dollars. After all the poor customer service and faulty claims they made before this issue I wouldnt put it past them to have seen the problem the first time. Especially because when speaking to a service rep over the phone he mention that within a year of me buying the vehicle they had updated or corrected something to do with the steering. Something the rep at the first encounter of bringing the truck in failed to mention

- Citrus Heights, CA, USA

Power steering cuts out while driving, often multiple times per trip.. dealership says the truck needs a new steering rack.

- Fairfield, CT, USA

Power steering failing intermittently. Very dangerous because when this happens vehicle very hard to steer.

- Powder Springs, GA, USA

2 times in the last month my power steering has turned off while driving straight on the highway at approximately 60 mph, other alerts pop up on my dashboard but I have been so focused on safely trying to get off the road I dont know what they are. When I restart the vehicle the steering seems to work again.

- Lee, NH, USA

Driving down road, steering went hard with alarms, about 35mph.stopped and restarted, was normal steering. Happened 3 more times in next couple of days, took to dealer, they read codes and saw alarms. They cleaned steering sensor assy, and seemed fine, 2 days later happened again, 3 times in 10 minutes. One was while parked, next while pulling out of parking spot, and third was on a curve, was in left turn lane of two left turn lanes. Could not stay in left lane and almost hit the car in the other left turn lane, pulled over and restarted truck, drove home with no problems. Have not driven vehicle since. Door plaque shows build date as 11/2014 and is prior to 15595 recall and truck has 29000 miles. Dealer says cost to fix is 2300 dollars.

- Uncasville, CT, USA