10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 50,644 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Power steering failed while on interstate at 70mph. Very difficult to control. Had to pull over and cut of engine and restart. Did several times on the way to dealership. Dangerous and should be recalled. Quote to install new power steering rack and pinion module for $1640. There is a recall on certain 2015 trucks for this problem but mine VIN was not in the group. This should apply to all 2015.
- Columbia, SC, USA
The power steering would randomly turn off while driving. It would become very difficult to steer the truck, and almost caused several accidents. Restarting the vehicle would temporarily bring the steering back to normal. As time went on, this would happen more and more frequently. Chevrolet had a recall on a small amount of trucks, but my VIN wasn't included in the recall (for reasons that Chevrolet wouldnt't disclose to me) so I had to pay $2300 out of pocket for a new steering gear set up. Chevrolet should do the right thing and recall or at least offer to fix all 2015 Colorados and canyons with this problem. If a younger, or inexperienced drivers runs into a problem where the power steering goes out without warning, someone can get injured or killed. I know I am not the only person that was affected by this. This problem happened in many situations. While on the highway, while in parking lots, while mid turn...it was very scary.
- Culver City, CA, USA
The contact owns a 2015 Chevrolet Colorado. The contact stated that while driving and attempting to make a right turn, the steering ceased. The contact was able to drive the vehicle to the residence slowly. (george Chevrolet located at 17000 lakewood blvd, bellflower, ca 90706 (562) 645-4948) was contacted and an appointment was scheduled to have the vehicle diagnosed. The manufacturer was not contacted nor informed of the failure. The failure mileage was 80,000.
- Long Beach, CA, USA
The steering wheel went off. And hard to turn. Almost crashed
- Long Beach, CA, USA
Back in early 2018 prior to my bumper to bumper expiring, I had the check power steering and stabilitrak come on on dic. I took it to dealer but they stated could not find any issues. This keeps happening but everytime I turn truck off and then back on as stated in owner's manual, problem goes away. More recent past week, it has been happenings again but more frequent to which at times, turning off and waiting then turning back on, the problem persists. This problem happens various times (while driving city, highway, as I'm turning vehicle on for first time in the day, while backing up, while parking). I have mentioned and taken in to dealer or other places but no codes are found and problem cannot be duplicated.
- San Marcos, CA, USA
The contact owns a 2015 Chevrolet Colorado. The contact stated that the power steering looses power while driving. The power steering, traction control warning light illuminated. In addition, power steering inactive drive with caution, and a sham noise accorded messages displayed. The contact was able to coasted to the side of the road and powered off the engine. The vehicle was restarted and was able to drive as normal. The contact stated the failure recurred intermittently. The vehicle was taken to autonation Chevrolet austin dealer (11400 research blvd, austin, tx 78759, (512) 592-3197) and was diagnosed that the CO545 code verified touch sensor fault failed internally in the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and provided a case number: The failure mileage was approximately 95,000. [xxx] parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Austin, TX, USA
The contact owns a 2015 Chevrolet Colorado. The contact stated that while driving at various speeds, the vehicles power steering would fail intermittently. The contact stated the vehicle would illuminate a warning light regarding the power steering. The contact contacted the dealer (performance Chevrolet located at 1005 w ehringhaus St, elizabeth city, nc 27909 phone number 252-562-9128) who informed the vehicle was not included in NHTSA campaign number: 16V054000 (steering). The vehicle had not been repaired. The manufacturer had not been made aware of the failure. The approximate failure mileage 46,000.
- Elizabeth City, NC, USA
While driving my 2015 Chevrolet Colorado on the 2 fwy in glendale ca when the vehicle experienced a loss of power steering assist while driving, it became very difficult to steer. A warning appeared on the dash reading power steering service required drive safely. Also a traction control warning. I pulled over and turned off the ignition and the error cleared but came back within 2 minutes. I took it to my local Chevy dealer autonation Chevy in valencia and they read an error code of a poor electrical connection within the torque-sensor harness connector. They recommended flashing the computer with latest firmware. They did this for a $200 fee. And within 1 day it did the same error condition again. I did some research online and found there is a recall for this exact condition for 2015 Chevy Colorado's. my dealer saids there is no open recalls they can see but below is what ive found. Recall bulletin 15595A.the National Highway Traffic Safety Administration campaign id number for this recall is 16V054. I brought this to my dealers attention to no avail.
- Santa Clarita, CA, USA
Lost power steering, warning light came on after the issue, could not steer the vehicle, luckily it happened in the driveway, very dangerous if it happened on the road warning lights for power steering service (drive carefully) and stability controll warning
- Warren, RI, USA
Lost power steering while driving. Warning light and alarm came on dash. Turned off ignition and back on and had steering back. This happened several times. This was in Feb. 2019. Didn't happen again until Dec. 2019 and happened several times. Each time it would lose power steering and I turn car off and back on and power returned. Very dangerous when trying to steer because it is extremely difficult to steer without power. Last time I lost it on the interstate and it was so dangerous. GM put out a recall on power steering on 2015 chev Colorado(but not on ours for what reason?) recall # 15595. I have the exact problem on my 2015 Chevy Colorado!
- Portsmouth, RI, USA
While driving at highway speeds an audible warning came on along with a service power steering and a service stabilitrack message. All power steering was lost and the truck became extremely difficult to control. I was able to pull to the side of the road. Power steering returned after a power cycle of the car. However the same failure happened during my next trip, again at highway speeds. I was lucky that this happened on a straight section of freeway both times as the truck is practically uncontrollable when this happened. A review of this issue on the internet reveals that a recall has been issued for this issue. However, it starts with vehicles manufactured in January 2016, but this vehicle was manufactured one month before the recall effective period.
- San Diego, CA, USA
In the last week my power steering has failed 4 times. The vehicle has been in motion each time. One time I was on the expressway., twice on city streets and the last time on my home street. The vehicle has just over 68,000 miles. If I turn the vehicle off and wait a minute or two and then turn it back on I have power steering control back.
- Winter Garden, FL, USA
Power steering turns off while driving or even when stationary. Stability track light also comes on. Resets when turning motor off and on again. Intermittent problem since May 2019 - bought as used vehicle.
- Cumming, GA, USA
Going about 20-30 miles an hour. I recieved a warning message to check my power steering. I had lost all power steering, but I was able to pull off the side of the road, turn my truck off and back on and everything was good.
- Washington, UT, USA
The contact owns a 2015 Chevrolet Colorado. While driving two blocks down the road, the steering wheel seized and became difficult to steer. In addition, the power steering warning indicator illuminated. The contact powered off the engine. The vehicle was restarted and was able to drive normally; however, the failure recurred two blocks down the road. The vehicle was taken to max motors Nevada (1405 N osage blvd, Nevada, mo 64772, (417) 667-4000) where part number: 84498587 sl-N gear, four bolt, clamp, and nut were replaced. The vehicle was repaired. The manufacturer was made aware of the failure and provided case number: 95534473637. The failure mileage was approximately 49,945.
- Nevada, MO, USA
On October 31, 2019, I was driving on a twisty mountain road in AZ when the dashboard alert about power steering control chimed out several times. I could clear the message, but it kept coming back. The next day I stopped at the Chevy dealership in payson, AZ and they said I had a bad battery (odd voltage which they thought was triggering the warnings) which they replaced. After this repair, I got back on the road for about 30 miles, and the warnings began again. I turned around, went back to the dealer, and they spent several hours checking everything before telling me that I would have to replace the entire power steering module at a cost of $2000+. since I am traveling (I don't live in AZ) and the parts for the repair would take a few days to arrive, I didn't schedule to have the work done, and I have continued to drive on. The warnings continue to ring out irregularly, often when I'm going straight down the road without turning (as well as every time I start the car), but the wheel hasn't seized up yet. It is worrisome, particularly as I am driving on freeways or in heavy traffic. I am over 2000 miles from home.
- Berrien Springs, MI, USA
Vehicle was being driven down a flat residential street when power steering and stability track warning lights came on. The power steering then failed making it very difficult to drive. I drove less than a 1/4 of a mile to my residence and turned the truck off. Turned the truck back on after I inspected the under carriage. The errors reappeared. I the. Turn the truck off and on again there was no longer any warnings displayed, and all functions were normal.
- Bixby, OK, USA
The contact owns a 2015 Chevrolet Colorado. While driving various speeds, the power steering completely failed and the power steering warning indicator illuminated simultaneously. The contact had to restart the vehicle in order for the power steering to return to normal. The dealer and manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 36,000.
- Elyria, OH, USA
While under pre owned warranty trucks power steering would not work when vehicle was first started. Only activating after restarting vehicle multiple times. Took it in to john L sullivan in roseville they said they could not diagnose the problem and it had nothing to do with a recall. By this time it had happened twice. I continued to drive vehicle until the power steering went out on I 80 in heavy traffic on my way to work at the dmv. My first week of employment with the state. Luckily it wasnt during a turn because it was a struggle just to get it off to the shoulder. The truck was taken to dealership the same day where they were able to diagnose the problem. Perhaps the bumper to bumper warranty is what made them unable to originally diagnose the problem. Because the truck was now under 2K over warrenty limit of 36K. In the end they replaced rack and pinion for total of 1700 dollars. After all the poor customer service and faulty claims they made before this issue I wouldnt put it past them to have seen the problem the first time. Especially because when speaking to a service rep over the phone he mention that within a year of me buying the vehicle they had updated or corrected something to do with the steering. Something the rep at the first encounter of bringing the truck in failed to mention
- Citrus Heights, CA, USA
- Millstone Township, NJ, USA