10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
32,288 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #11

Jul 192023

Cruze

  • miles
Noticed the roof seems to be separating from the body and rusting.

- Bloomfield , KY, USA

problem #10

Nov 242020

Cruze

  • 104,327 miles
Came to a stop at the stop sign we car wouldn't accelerate tap the gas pedal would accelerate so I pressed harder then car take off pressed breaks car would stop tell I crashed

- Ridgeland, SC, USA

problem #9

Oct 112020

Cruze

  • 46,588 miles
Opened trunk today after car was parked in a parking uncovered in a normal rain (not heavy or severe weather) and water was in trunk around the bottom gasket seal and dip where the trunk latch is. Upon further inspection the water has leaked into the bottom of the trunk where the spare tire and battery is and the trunk liner is soaked at the bottom where it comes in contact with the seal when closed. Unsure as to where the leak is happening as nothing else feels wet around the seals.

- Anniston, AL, USA

problem #8

Jun 172020

Cruze

  • 75,000 miles
There is a known issues with the 2016+ Chevy Cruze models where the top mounted brake light cracks and water leaks into the trunk under the spare tire and into the battery compartment. The water also comes into contact with other electrical components that are between the rear seat and rear quarter panel. This causes a musty/mildew smell in the vehicle and can potentially cause electrical shorts and issues due to the components that are in the affected area. As stated this is a known issue with these cars and a recall was issued for this exact problem but there are many other vins that were affected including mine that were not included in the recall.

- Quitman, GA, USA

problem #7

Mar 142020

Cruze

  • 38,000 miles
2017 Chevrolet Cruze lt, trunk filling up with water in the battery compartment, when it rains. Trunk liner is dry aside from the trunk door. Battery under water.

- Saint Jo, TX, USA

problem #6

Dec 182019

Cruze

  • 21,400 miles
My 2017 Chevrolet Cruze displayed a check engine light one day after driving to the gym from my home (about 7 miles) and sitting for about an hour and half. The check engine light was solid and I drove home without noticing anything odd with the car. Figuring it was a non-issue I let the car sit for about 45 minutes and went back out and turned the car on to see the check engine light was still on. I then got an email from onstar saying that my car had an issue with the transmission system or battery. Finding that concerning I took my car to the nearest Chevrolet dealership. They could not find any major codes and reset the check engine light and sent me on my way. The light came back on the next day. Calling the dealership back I made an appointment to have the car checked by a technician. When I showed up for my appointment I was told I should unplug any cell phone chargers as that could be a possible issue. They reset the cel and I left only to have the light pop back on again within 10 minutes. I then took the car back that day to have a more thorough inspection. They ended up finding rust in the trunk pan. Rust in the bottom of a 2017 vehicle. Sounds like a pretty big defect to me. I was told if I wanted GM to try and fix the vehicle it would result in diminished value for my car. Up to this point, there was no other indication of anything leaking or any other electrical issues. There are many reports of these cars leaking in the trunk area. Time for GM to do something about this issue.

- Hillsboro, OR, USA

problem #5

Jan 092020

Cruze

  • miles
Having trouble with the trunk not opening with the key faub or trunk release button or the one on the lid! very aggravating U can hear it clicking like its trying but wont open but when it does it happens as your driving down the road, its happened several times, and for being a 2017 Cruze and not having a cruise control is just stupid! only 2 years old shouldn't be having any problems very annoying!!

- Charleston, WV, USA

problem #4

Jun 272019

Cruze

  • 13,300 miles
Trunk wont open at times when hitting the release button inside car or on the keychain. I can hear clicking like its opened but it isnt and it says on the dash screen that it is. But it will open goin down the road while im driving thats very aggravating and dangerous! didnt see any recalls for this but I needed to bring this to your attention. Dont know if anyone else has had this problem. It started doing this a couple months ago. Its just random when it does it!

- Charleston, WV, USA

problem #3

May 212019

Cruze

  • 36,829 miles
The contact owns a 2017 Chevrolet Cruze. The contact noticed that the high mount brake seal was cracked. The vehicle was taken to hometown Chevrolet Buick GMC (2009 barnes St, reidsville, nc 27320, (336) 634-0050) where it was diagnosed that the third high mount brake light needed to be repaired. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 36,829.

- Reidsville, NC, USA

problem #2

Jan 302019

Cruze

  • 17,500 miles
The high mount brake light housing fails to seal, allowing water to collect inside the trunk. If unchecked, water could continue to collect and possibly short the fuse box or battery that are located in the trunk. The dealer can replace the seal and/or housing to remedy.

- Lancaster, CA, USA

problem #1

Oct 072017

Cruze

  • 2,220 miles
Almost 6 months to the day of purchase, I was planning a trip that required 3.5 hours of highway driving. The day before my trip, I had an unfamiliar alert, so I took it to autonation under warranty. They found the car had been in a major accident where the front end had been "straightened" and advised me not to risk driving it on the trip. A major accident where the front end had to be straightened was not disclosed to me. Autonation told me to go to offleaseonly, because the warranty was voided by repairs not being done by a Chevy dealership. Autonation showed me, while on the lift, the evidence. I contacted offlease and they did not even look at my vehicle and told me that they could not help me. I sent photos and they said they could not help and said I should contact Chevy corporate offices and fight for the warranty. I returned to autonation and paid a diagnostic fee of $175.73 and got specifics on costs which I shared with offlease--$2500 for mechanical repairs and structural repairs would start at $1500 with no guarantee the front end would be as safe and that correcting the shoddy work on the frame could degrade its structure and stability. Autonation said that they are notorious for selling cars like this. Offlease representatives declined to work with me. I provided with the recommendation by autonation that offlease should claim a loss through their insurance and replace my car. Offlease declined and referred me to pepboys for repair, but when asked the estimated cost, they never responded. I only drive in town. I have had to rent/borrow a car for travel to extended distances to avoid the fear. Offlease claims to inspect vehicles well & care about their customers; but they have shown no interest in my safety.

- Orlando, FL, USA