4.3
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 26,750 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Car spontaneously stops accelerating. Sometimes a restart is needed. It jerks as you're trying to gain acceleration. Sometimes it stalls after non acceleration. Safety is compromised due to traffic behind me going speed limit or worse. First appeared 2 months ago. Mechanic could not detect anything on diagnostics. Then we took it to the Chevy dealer where purchased and after 5 days could not diagnose. They took it out 3x but could not duplicate symptoms. No lights flash, no warnings. I'm at a loss, I'm a senior citizen who needs her vehicle. I no longer feel safe driving it. Please advise.
- Santa Maria, CA, USA
Vehicles comes with a engine stop on/off that can't be turned off. What this does is that it 'turns off' the engine when idling to save gas. What happens is that this engages even before brake pressure hits 100%. so when in an uphill or downhill and coming to a stop the car tends to shut down when it reaches low speeds. However, when this happens the car starts rolling and you can't steer correctly because power steering is turned off. This creates a safety hazard because it engages before pressure is 100% causing the car to shut down early and you start rolling unexpectedly without any power steering. Vehicle was approaching a red light in a slight uphill. Car rolled from :34-:50 seconds backward. I re gained control of NY car once I let go completely off my brake(this causes the auto stop on/off to disengage)
- Elgin, IL, USA
Vehicle was in motion going approx 35 mph uphill on residential road when it started vibrating and "service stabilitrak" light came on. Pulled over into gas station and shut car off. Sat for 2 minutes before turning back on. Service stabilitrak light remained on with some vibration. Merged onto highway and attempted to reach the speed limit of 65 mph. Cruze would not allow me to accelerate above 60 mph. Service breaks light came on and then got an alert stating that power steering had failed. Car basically shut itself down and I had trouble getting it to fully turn off. Steam/smoke then began coming out from under the hood and liquid from the car was all over the road. Towed to Chevy dealer where they discovered a hole in the engine block, otherwise known as a catastrophic failure. Car had 27K miles on it at the time. It was an extremely scary and dangerous ordeal.
- Philadelphia, PA, USA
The contact owns a 2017 Chevrolet Cruze. While driving on an incline, the vehicle decelerated and accelerated without warning. The vehicle was taken to an independent mechanic who test drove the vehicle and stated that the throttle body needed to be checked. The vehicle was taken to three different dealers, including phillips Chevrolet (866-469-9000, located at 9700 w Lincoln hwy, frankfort, il 60423). All three dealers were unable to diagnose the failure and stated that the vehicle was fine. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.
- Joliet, IL, USA
The contact owns a 2017 Chevrolet Cruze. While driving up a hill at 45 mph, the contact released the accelerator pedal and the vehicle began to accelerate on its own without warning. The contact depressed the brake pedal to stop the vehicle. Once he stopped the vehicle, the vehicle resumed normal driving function. The dealer was not contacted. The manufacturer was notified of the failure and stated that the vehicle was out of warranty; therefore, the contact would be responsible for the repair costs. The vehicle was not diagnosed or repaired. The failure mileage was 80,000.
- Philadelphia, PA, USA
- Brockport, NY, USA