10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 46,167 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Air bag
- Glen Burnie, MD, USA
Passenger Presence Module is deactivating Passenger airbags intermittently.
- Rockford, IL, USA
The contact owns a 2015 Chevrolet Impala. The contact stated while driving 10 MPH, the air bag warning light fluctuated on and off. The vehicle was diagnosed by an independent mechanic, but the mechanic was unable to determine the cause of the failure. The mechanic suggested that the failure might be with the passenger occupant detection system. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was approximately 131,002.
- Lewiston, ME, USA
Service airbag light repeatedly activates and goes off with passenger in vehicle. There was a previous recall Chevy #15400. NHTSA campaign #15V465000. Upon contacting the dealership about the issue. Claim was made that they didn't have a recall matching that number. My vehicle is within the production dates and has the heated and vented seats.
- Rockford, IL, USA
Side detector system
- Buffalo , NY, USA
It appears that my vehicle had a special coverage bulletin titled -??N172097060 - Special Coverage Side Blind Zone Alert Module Water Intrusion-?? This special coverage only covered vehicles for 6 years or 80,000 miles. This week I started experiencing problems with my vehicles side blind zone alert system. From everything that I have read it appears to be the same issue that led to the special coverage mentioned above being issued. However, my vehicle is now outside of the specified coverage limitations. I believe that it should still be covered as it still remains a safety issue. Regardless of how many years or miles have passed. Thank you.
- Grove City, OH, USA
The contact owns a 2015 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the air bag warning light and the front passenger-??s seat belt warning light illuminated with an audible beeping sound. The contact continued to drive the vehicle. The contact stated that the failure had been reoccurring while driving. The contact referenced NHTSA Campaign Number: 15V465000 (Air Bags). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 25,000.
- Greenacres, FL, USA
The contact owns a 2015 Chevrolet Impala. The contact stated that the driver-??s and passenger-??s side air bags deployed inadvertently without a warning light. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure. The contact was still awaiting a response. The failure mileage was approximately 106,000.
- Grassflat, PA, USA
My airbag service light turns on and off. I received a letter from the maker saying there was a recall for the aos. I took my car into a Chevrolet dealership and they claimed they fixed it. A couple days later the light started to appear again. I took my car back to the same place and now their are saying my sensing diagnostic module needs to be repaired. I truly believe this was something not done correctly by the manufacturer and I shouldn't be liable for it. If I have an accident and the airbags don't deploy, or they deploy at anytime causing me to have an accident, I will pursue legal action.
- Pleasant Prairie, WI, USA
The contact owns a 2015 Chevrolet Impala. The contact stated that the air bag waring light illuminated with an abnormal sound. The vehicle was taken to the dealer (ron craft Chevrolet 4114, I-10, baytown, tx 77521 (281) 839-2586) but was unable to be diagnosed. The vehicle was not repaired. The failure recurred. The contact mentioned NHTSA campaign number: 15V465000(airbags) as a possible solution to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 141,536. The VIN was not available.
- Anahuac, TX, USA
Air bag warning light in instrument cluster goes on and off intermittently, while passenger air bag on/off indicator above windshield also goes on and off. This happens when the passenger seat is both occupied and unoccupied and can be made to go on and off by moving passenger seat forwards and backwards. This problem is ongoing. Started approx. Oct 15, 2019. Today is Nov 21, 2019
- Pflugerville, TX, USA
My check engine light came on while driving. I told my car to the mechanic and I was told my mass engine airflow needed to be replaced. Two days later the check engine light was on again. Return to the mechanic and was told my O2 sensors needed to be replaced. Replaced as recommended. I was driving down the highway and the light came on again along with a message that said reduce speed. At this point, my car slowed down by itself while I was going 60 miles per hour. I could not accelerate. Luckily there were no cars behind me. Reviewing the Chevrolet forums and Impala forums, this appears to be a known issue and GM is not doing anything about it. Reading some of the stories, I consider myself lucky. Airbag the passenger airbag light has come on and will not go off. I took it to the dealership, and they told me that if I am in an accident, the airbag will not deploy because the car isn't recognizing someone is in the seat. They said to me that GM issued a recall for this problem; however, my car was not included. I spoke with a GM representative who confirmed the recall. The GM representative said although the code is shown on the diagnostic performed at the certified dealer my VIN was not covered; however, they offered to cover half of my cost. He told me that if GM expanded the recall to include my VIN then I could send in my receipt for a refund.
- Tyler, TX, USA
Air bag sensor started to come on randomly.
- Kansas City, MO, USA
The automatic occupant sensing system (aos) is failing to recognize the front passenger. The service airbag alert goes off and on every 3 to 4 minutes. There was a recall on the 2015 Chevy Impala for this same issue but somehow my vehicle was not associated with this recall. I believe that this may be in error. I fear for my daughters safety, and have had continuous issues with vehicle including major electrical, key fob, battery charging, complete ac failure which will be a $2400 charge in which I cant afford on top of the air bag issue and have gotten no resolution. I am a single mom and this is my first vehicle that I have financed, this is a total nightmare. Please investigate and hopefully follow up with this issue. Thanks
- Suisun City, CA, USA
The contact owns a 2015 Chevrolet Impala. While operating the vehicle, the service air bag warning indicator displayed. The vehicle was not diagnosed or repaired. Gunn Chevrolet (1650 I-35 North selma, tx) and the manufacturer were notified of the failure. The failure mileage was 44,000.
- Live Oak, TX, USA
My service airbag light as well as check engine light go on and off with no apparent reason. I believe an electrical issue.
- Jonesboro, GA, USA
The steering wheel Chevy emblem has a dent half circle on the airbag section and the trunk where the spare is stored is getting water making trunk mold and mildew.
- Camden, NJ, USA
Started with side detection light not going off. Then service for side detection came on. Within a week I had multiple errors and services such as rear camera, front camera, collison prep, park assist. Replaced fuses even though nothing was wrong with them. Same lights. As the days go on... I am experiencing troubles with car starting having to manually start/insert fob into center console. Heating and electrical inside car not working, stopped in middle of driving and it was foggy and obviously I couldn't defrost my windows. Restarted car numerous times and then heat popped back on. Also in the middle of driving it states key fob not detected and it's literally in the cup holder. I have changed the battery recently at the dealer so it is not a faulty fob or battery. My trunk has been just popping open for no reason and several times while I was driving but also while stationary. For some reason my power steering is now acting like it is out of fluid and grinding however all fluid is full. It seems to be all electrical and very scary and unpredictable.
- Cedar Rapids, IA, USA
Side object detection system failed 1st (2/2018). See attachment from engineering at my former employer (gmpg). 2nd issue: Dash illumination goes back & forth from normal to extremely bright, dimming inop. 3rd issue safety...when vehicle is started, error messages for airbag, side object detection, front & rear camera-HVAC completely inop. Radio inop-begins working after electric faceplate lifted on radio. HVAC & airbag remain inop. Asked dealership about side object issue- they have no info on this. Additional problems started 2/13/2019. When starting with rke, side object lights in mirror illuminated sitting in a parking lot. They have not illuminated while driving in over a year. No heat or defrost working-big safety issue in winter weather.
- Howell, MI, USA
- Cocoa, FL, USA