10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
19,900 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Jun 012018

Impala LT 3.6L

  • Automatic transmission
  • 19,888 miles

click to see larger images

hesitation when accleerating between 40 and 45 mph

Basil Chevrolet has pretty much told me this is normal. I have escalated this to Chevrolet and I'm waiting for a response. I'd advise taking your vehicle anywhere but Basil. They don't have the talent or the management to fix/ use the proper troubleshooting tools they are provided. Useless bunch! When you call you get the voicemail every time!! You could call while standing in front of 7 people texting and playing pokemon, the phone rings and not one of them move! Goodnight@!@! (mic drop)

- Jim H., Buffalo, NY, US