When I was driving driving on the 91 freeway going to work at the speed, approximately 65 mph the transmission started shifting erratically like it was going to stop or it was stuck in the wrong gear. My husband was told to make an appointment to bring the car into GMC weeks later they finally decided that we could bring the car in only to be told that there was no lights on the dash board and they test drove it around the block and did not feel any issues.than around October I was driving and the air bag light kept popping up on the dashboard and making a beeping noise around every 2-3 minutes of driving. My husband took the car back in to the dealership(penske Chevrolet in cerritos auto square) the technician unhooked the wires for the air bag and said that they would order the part. I was infuriated!! not only was I driving a car that I do not feel safe in but. I have to put my 12 year old daughter who has been having seizures life in danger as well. The technician also stated that there is a safety recall on the defective seat belts as well. One month later the dealership calls my husband and says that the part is in for the seat belt and airbags he installs it and calls my husband and says that the parts are defective. 2 months later today and still have no parts, no solution and the constant run around!

- Compton, CA, USA

My Impala air bag light frequently lights up. Then the passenger air bag light says off even when there is a passenger. At other times the passenger seat belt sign is on and the air bag sign says on, and there is no passenger. It happens when I start the car and randomly while driving. I had this diagnosed at a Chevy dealer and the car needs passenger presence sensor and electronic control unit hardware. These parts are expensive. The Impala has 41000 miles. I believe this a safety concern for required equipment on automobiles.

- Strongsville, OH, USA

On March 23, 2017 I was putting on my seat beat when all of a sudden I noticed it was no longer attached to the side of the drivers seat. I noticed that the aluminum cable, which has smaller strands of wire in the middle of it had totally broken from its base. The cable was no longer usable, therefore the vehicles drivers seatbelt could not secure the driver. I cannot tell you what caused this to happen. Possible bad design of the seat belt or metal fatigue come to my mind. The 2016 Chevrolet Impala only has a little over 25,000 miles on it. This seat belt breaking has me very concerned, not knowing if this will happen again in the near future even with the seat belt being replaced under warranty. I also know, being a retired law enforcement officer that there are a lot of Chevrolet Impala being driver by officers out there along with other Chevrolet police cars and pick up trucks. In fact, I learned while at the dealership that the same problem has happened to the Silverado pick up truck, according to one of the employees working there. Had this happened in a frontal or side impact, I am sure that I would have not been able to remain in my seat. I also had this happen in my 2014 Chevrolet Impala and the same separation of the seat belt from the side of the seat happened when I was rear ended at a traffic light. The seat belt was probably ready to break anyway, but the accident finished the task of it breaking. Chevrolet knew of this, but again the same style seatbelt that was in my 2014 Impala was in my 2016 Impala. I asked for the seatbelt parts of this fix, but the service folks at wallace Chevrolet said they would be sending them to someone to look at I noticed them that I would be writing you and to make sure the seatbelt can be viewed by other folks beyond the Chevrolet team if needed.

- Hobe Sound, FL, USA