10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
30,006 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Jul 142022

Impala

  • miles
Check engine light did not come on when battery was bad.also brakes feel spongy and go to the floor at times, pads and rotors are good.

- Guston, KY, USA

problem #6

Feb 012021

Impala

  • miles
Getting a second look at air conditioning. I was told the compressor could be leaking as there has been no freon for over a month or two. The freon is 120/pound and could cost 1000, he mentioned for freon alone. This is a 2018, purchased last year and I'm dealing with a compressor issue as well as very expensive freon?

- Aubrey, TX, USA

problem #5

Nov 142019

Impala

  • 17,000 miles
The car was stopped on a parking lot exit ramp. When the car ahead of me moved forward I took my foot of of the brake so I could move forward. When I applied the break to stop, the breaks did not work and I hit the car in front of me.

- Clairton, PA, USA

problem #4

Oct 102019

Impala

  • 47,439 miles
October 10th, I was in an accident where I was literally an entire car length back driving with the flow of traffic at 50-55 mph, when the vehicle in front of me came to an abrupt stop on the freeway. I slammed on my brakes but my car slid straight into the back of the vehicle in front of me. It felt as if my brakes were not stopping my car. I noticed this happening before on a main street and I was travelling at 45 mph but I did not think anything of it at the time.

- San Ramon, CA, USA

problem #3

Oct 062019

Impala

  • 52,600 miles
Tires-tires keep losing air pressure, they appeared new but when tested problems was found, they were wore to the outside as if aliment was needed, new tires was purchased electrical/battery-there is a frequent shut down of electrical system, while driving the engine light come on, from the driver information center (dic) the was 14.7, the battery was checked twice within a period of two days from the dealership, the first day the battery was good then on the second day they said I had a battery problems, purchased new battery, no warning tried to crank barely turnover, sometimes the dic goes blank and it takes a while for it to display again, this have happen at least 3 times brakes-when backing up there is a frequent loud medal to metal sound, this have happened at least 4 times

- Byram, MS, USA

problem #2

Sep 052019

Impala

  • 40,000 miles
In February 2019 I purchased a 2018 Chevy Impala premier, upon driving the car I noticed that the brakes were not working like my 2018 Chevy camaro but I chucked it up to the car being heavier and paid it no attention. For months I have been thinking that maybe I just need to get used to the brakes on my new car and that it was nothing. While I drive at normal speeds (40 - 45 mph) my car slid an extra 5- 10 ft more then it is supposed to every time. Yesterday while braking my brakes just totally did not respond causing me to hit the back of another driver. I was driving about 30 mph literally just turning out of a shopping plaza when the accident happened. I started to press the brakes about 50 meters ahead and my car did not budge nor did it begin to stop it continued to drive at the same speed until I prompted to turn and braced for the collision. I hit the back passenger bumper and the sidewalk bringing my car to a halt. This incident which prompted me to look further brung me online to see that there is a recall for the Chevy Impala brakes working improperly. It says that it is on some Impala and I believe that mine is one of them.

- Miami, FL, USA

problem #1

Jul 212019

Impala

  • 53,000 miles
I was driving and lady came to a complete stop at rail road track and I couldn't stop I ran into the back of her

- Detroit, MI, USA