8 speed transmission. There are times slips between gears or surges ahead when it shifts up. Notified dealer 4 times but they say its normal that it is just how the 8speed transmission acts; it is not normal. When it slips there is concern of not getting out of the way of oncoming traffic. When it surges forward it throws my head against head rest.

- Erie, PA, USA

I was driving up a hill at approx. 5 miles an hour, with coworker in vehicle. The transmission could not find a gear and the vehicle lost momentum and rolled backwards down the hill. I had to slam on my breaks before I hit another vehicle. We were at kaiser hospital assisting with the cooling towers of the hospital. I had to turn the vehicle off and then on, and slow make my way to the parking area. My coworker was extremely worried and felt the vehicle was unsafe, as did I. this problem has happened several times.

- Westminster, CA, USA

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at 20 mph, the rear tires and brakes seized with a message not to exceeded 60 mph was displayed on the instrument panel. The contact shifted the vehicle into neutral and back into drive multiple times for the vehicle to resume normal operation. The vehicle was driven to palm Chevrolet (2300 sw college rd, ocala, fl 34471 (352) 433-4105) to be diagnosed however, the mechanic was unable to duplicate the failure or retrieve a fault code. The failure recurred intermittently. While conducting a VIN search, the contact became aware of NHTSA campaign number: 19V889000 (service brakes, hydraulic, service brakes, electronic stability control) however, the VIN was not included. The manufacturer was notified of the failure and informed the contact to take the vehicle back to the dealer. The failure mileage was approximately 40,000.

- Ocala, FL, USA

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that after starting the vehicle after the vehicle had been parked for an extended period, the transmission slipped. The contact stated that after depressing the accelerator pedal, the transmission failed to respond. The contact stated that after releasing the accelerator pedal and waiting for several seconds the vehicle operated as designed. The vehicle was taken to serpentini Chevrolet of West lake (25100 detroit rd, westlake, oh 44145, (440) 740-3208) to be diagnosed. The mechanic was unable to retrieve a fault code or duplicate the failure. The contact sought a second opinion from another dealer and was informed that the vehicle operated as designed. The manufacturer was contacted and informed of the failure. The failure mileage was 300.

- Elmore, OH, USA

From a complete stop or changing from reverse to drive, the truck hesitates then jerks into drive.

- Orange Park, FL, USA

From cold start and slowing down truck shifts erratically. Sometimes so violent when I try to accelerate from a stop the rpms rise..truck doesn't move right away..then its like something engages and it goes..making hard clunking noise..today my back tires actually peeled out and the rear end was hopping when it engaged.the issue is only when taking off..especially when first started up..yes I let it idle down 1st..and when stopping it is a shuddering/jerking stop..sometimes it feels like ive been hit.when these events take place I have no control of truck as it is lurching forward in fast jerky manner.

- Hermon, NY, USA

When decelerating and braking near a complete stop (traveling in 5-40 mph traffic w/ lights) the transmission immediately downshifts hard (2 to 1) and jerks the car forward getting potentially close to other vehicles on the road.

- Rancho Palos Verdes, CA, USA

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the transmission failed. The contact stated that the vehicle shuddered, shook and loss motive power. The vehicle was taken to gator Chevrolet (208 hatley St w, jasper, fl 32052) and was diagnosed that the transmission needed to be replaced. The vehicle was not yet repaired and remained at the dealer. The contact also mentioned that the vehicle was previously taken to the same dealer on numerous occasions. The contact stated that the dealer was unable to provide a solution for the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 10,900.

- Jennings, FL, USA

Had my truck parked for 5 hours at my grandparents went to leave and had no power steering and the service power steering message came on the dash when I started it in the driveway. I checked the power steering fluid and it was full. So I turned the truck off and let it sit for a few minutes and started it back up again and power steering was still out. I turned the truck off again and let it sit for a few minutes started it back up and the power steering was still out but I was able to steer easier than before so I drove home. Also at the same time the service ESC message came on along with the light on the dash. The second time restarting the truck the service ESC message and light went away. The recall that was to fix this issue had already been completed on my truck. I have been having transmission issues as well where the truck will jerk into second gear and when slowing down from 2nd to first it will jerk again. Took it to the dealership and they said there was no bulletins on this and nothing they can do. I asked the service guy then why does the transmission shift rough if there is nothing wrong? I quote "the new transmissions in these trucks are supposed to shift that way".

- Collinsville, IL, USA

Vehicle is producing a hard shift between 1st & 2nd gear primarily on cold starts. More recently is has been doing more through out the day but not as serve. This started around 7500 miles, currently at 23,000+. the vehicle has now been to three dealers (6+ attempts) with no resolution. One dealer took the valve body off for inspection and cleaning. Other dealers have tried reprogramming. Last attempt at repair was the week 8/25/2020 with no resolution as they could not duplicate the issue (had the vehicle for a week). The next day I experienced the harsh shift twice in one day. I also experience transmission slippage at constant speeds between 45 & 60mph. A bulletin came out from GM the week of 8/25/2020 indicating note to repair/replace the transmission as this is normal. How is this normal when it shift so hard it through the occupants forward and rearward in the seat. How is this safe for a young child/toddler? this has the potential to cause whiplash in younger children. I have in firm believe this is a cause for my neck and shoulder pain. As an added note: I have been working with the GM executive resolution team on this issue and again no resolution. I am also experiencing an issue with the parking brake coming on by itself when the vehicle is completely off and the key out of the vehicle. Again dealers cannot duplicate even though one service rep witnessed it while dropping the vehicle off for service. This is a safety issue for anyone performing brake service as the brake could activate and cause a pinch point. Overall I have several other electrical issues regarding radio, dic display & cruise control. Only the dic display has been corrected. I also have had leaking rear slider and squeaks in the front left dash, right front floorboard and upper LH B-pillar. I also had the left dash panel replaced due to a broken tab. Video upon request

- Adrian, MI, USA

Purchased vehicle last October. Mileage indicates 8857 miles, and brake indication says 97% brake life left. It was less than that a few months after owning it, then went to 97% and has stayed there. Dealer says brake pads a fine. Yes, no doubt but there is no way 97% can be left. Transmission at times harmers into gear when shifting from first to second gear. Document id 4605342 states first shift of the day maybe harsh. It's not just the first shift of the day that it happens. There are times shifting between first and second gear the vehicle briefly slows then hammers into second gear that jolts you in your seat, enough you shake in your seat. The most recent time it happened I was moving in a paved parking lot.

- Lincoln, VT, USA

The power train delays shifting from 1st to 2nd gear resulting in hesitation in forward movement or a very hard, abrupt lurching forward shift. This happen on the first drive of the day and then intermittently throughout the day. Both types of shifts create unsafe conditions. It seems the engine power is linked to the the shifting issue and either not enough or too much power is applied at the shift point.

- Herkimer, NY, USA

The power train delays shifting from 1st to 2nd gear resulting in hesitation in forward movement or a very hard, abrupt lurching forward shift. This happen on the first drive of the day and then intermittently throughout the day. Both types of shifts create unsafe conditions. It seems the engine power is linked to the the shifting issue and either not enough or too much power is applied at the shift point. In one instance the power train was confused and could not decide whether to be in 1st, 2nd or 3rd gear and shifted up and down while I was attempting to navigate congested city traffic at slow speed. GM service bulletin 20-na-102 and 16-na-361 suggest that the power train behavior is normal. When I returned the vehicle for service, this was the diagnosis. Discussion with the service advisor indicated that in some instances other actions are taken to address the situation, but it is never eliminated. Now customer satisfaction program N192272400 has been issued due to a faulty tcm which causes the wheels to lock up. This should be an urgent recall. These combined conditions create an unsafe vehicle that needs to be addressed and corrected.

- Edmond, OK, USA

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle loss motive power and stalled without warning. The contact stated that after restarting the vehicle and resuming driving, the vehicle independently made an abrupt stop with the accelerator pedal depressed. There was no warning light illuminated. The contact parked the vehicle and was driven by a friend to grieco Chevrolet of delray beach (2605 S federal hwy, delray beach, fl 33483) to inform the dealer of the failure. The contact received no assistance from the dealer. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was unavailable.

- Boca Raton, FL, USA

When I take off the truck jerks and shakes until about 5-10 mph. It sees like the transmission is not going into gear. It happens when I first take off to go.

- Coldspring, TX, USA

1st. Is the transmission, VIN: [xxx]. I have 1988 miles and today 05/28/2020 when I slow down to a light and get between 18-8mph when ever the transmission shifts down from 2nd to 1st gear, the car jerks and front tires lock for a 1/2 sec, you can hear the gear or what ever part slam in trans, also again wheels lock for a quick sec, even when I put trans in the race mode still dose it, when I stop slow or stop fast still dose it normal roads im in Michigan, don't matter if brand new black top or beat up road, turning doesn't effect it, nothing when taking off only stopping, im very upset I bought a brand new car and having issues. Could bee some thing with the 4X4 engine for a second making the tires lock also 2nd 05/03/2020 is this happened once my car had 1231 miles on it and threw these codes, P25A2, U0146, U0100, U0101, P25A2, U0146, U0100, U0101 threw 8 codes when my engine light went off, it shut off a hour later. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Macomb, MI, USA

My truck when it is in the city and I"M approaching a stop sign the transmission makes the vehicle shake. The aggressive shake only happens when I"M bringing my truck to a stop after going past the first gear. It can happen in the city and highway, but this only happens when the vehicle goes past the first gear and bringing the vehicle to a completer stop. I got the vehicle checked out and the dealer mechanic assumed the problem would get fixed after updating my truck from the recent break recall. But unfortunately the shaking when I put my truck to a stop still continues.

- Corcoran, CA, USA

The transmission shifting from 1st to second gear has about a 5 second delay and then is a rough shift into 2nd. Only happens when the vehicle is cold from sitting for a long period like over night. After the one hard shift it doesn't do it the rest of the day. Done it since purchasing it in Sept 2019. It's like it lags after you wake it up and hasn't had its coffee yet. Does not matter if I back down my driveway first and then into drive. The first shift of 1st to 2nd has a lag and its rough into 2nd.

- New Prague, MN, USA

Rk purchased a 2019 Chevy Silverado lt 4X4 crew in 12/2019 right from the start noticed hard unsettling lunging in transmission while changing gears from reverse into drive.( hard jolt -lunging ) it would, at times jolt hard enough to slosh drink from cups into the cup holder/ or lap !. at approximately 2500 mile range the transmission actually ceased up, would not go in reverse nor drive. The engines RPM had shot up to 2500 -3000 RPM's and would barley crawl. Had it towed in to dealership. Reprogrammed the computer and stated that this should fix the issue, . but it didn't, still lunges and jolts pretty much each morning or at unsuspected times while shifting from revere into drive. Currently has 6200 miles now 4/2020.have contacted GM and received a case number that no one seems wanting to address at the GM -Chevrolet head quarters. Have called from 3/24/2020 until 4/9/2020 no live person has addressed (vm after vm)

- Desoto, TX, USA

Transmission shuttering at low speed causes vibration in the steering wheel on eight speed transmissions. Two visits to dealer. Transmission fluid changed, not change. Informed this is inherent in this transmission, just have to live with it. Does not shutter in manual mode. Read Florida has pending law suit filled. Very upsetting spend this kind of money for something GM should be able to either fix or replace transmission. Happens every time truck driven in (D) drive mode.

- Camden, DE, USA